Identifies team needs and develops agents, leads, and other Cinch associates. * Monitors daily ... Hourly associates, team leads, and/or supervisors will report to this position. * Reports to Sr. ...
Identifies team needs and develops agents, leads, and other Cinch associates. * Monitors daily ... Hourly associates, team leads, and/or supervisors will report to this position. * Reports to Sr. ...
$85 - $110/hr
Identifies team needs and develops agents, leads, and other Cinch associates. * Monitors daily ... Hourly associates, team leads, and/or supervisors will report to this position. * Reports to Sr. ...
$85 - $110/hr
Identifies team needs and develops agents, leads, and other Cinch associates. * Monitors daily ... Hourly associates, team leads, and/or supervisors will report to this position. * Reports to Sr. ...
CNC Machine Operator/Machinist Apprentice
Waseca, MN · On-site
$20.25 - $27.75/hr
... Hourly Attendance/Punctuality policy. Regular and predictable attendance is presumed to be an ... and all Cinch divisions. What You'll Need: • High school diploma or GED, or an equivalent ...
CNC Machine Operator/Machinist Apprentice
Waseca, MN · On-site
$20.25 - $27.75/hr
... Hourly Attendance/Punctuality policy. Regular and predictable attendance is presumed to be an ... and all Cinch divisions. What You'll Need: • High school diploma or GED, or an equivalent ...
NY Area Director
Manhattan, NY · On-site
$110 - $165/hr
Company Background At Proper Food, we make it a cinch to eat well on the run. We craft our fare by ... You'll initially directly manage hourly team members and store operations while building the ...
NY Area Director
Manhattan, NY · On-site
$110 - $165/hr
Company Background At Proper Food, we make it a cinch to eat well on the run. We craft our fare by ... You'll initially directly manage hourly team members and store operations while building the ...
NY Area Director
Manhattan, NY · On-site
$115K - $150K/yr
Company Background At Proper Food, we make it a cinch to eat well on the run. We craft our fare by ... You'll initially directly manage hourly team members and store operations while building the ...
NY Area Director
Manhattan, NY · On-site
$115K - $150K/yr
Company Background At Proper Food, we make it a cinch to eat well on the run. We craft our fare by ... You'll initially directly manage hourly team members and store operations while building the ...
Hourly Cinch information
See salary details
$5.53 - $6.82
2% of jobs
$6.82 - $8.11
0% of jobs
$8.11 - $9.40
1% of jobs
$9.40 - $10.69
5% of jobs
$10.69 - $11.98
3% of jobs
$11.98 - $13.26
1% of jobs
$13.26 - $14.55
9% of jobs
$14.73 is the 25th percentile. Wages below this are outliers.
$14.55 - $15.84
27% of jobs
The median wage is $15.95 / hr.
$15.84 - $17.13
27% of jobs
$17.17 is the 75th percentile. Wages above this are outliers.
$17.13 - $18.42
18% of jobs
$18.42 - $19.71
7% of jobs
$5
$15
$19
How much do hourly cinch jobs pay per hour?
What are the most commonly searched types of Cinch jobs?
The most popular types of Cinch jobs are:

Full-time
Posted 10 days ago
Job description
Summary of Responsibilities:
- Supervises and coordinates the daily operations of the HVAC Technical Team with direction from the department head.
- Using data and analytics, sets clear performance targets and expectations and focuses activities on motivation, coaching, training, and counseling of associates.
- Identifies team needs and develops agents, leads, and other Cinch associates.
- Monitors daily activities of agents, leads, and others to ensure desired service levels, productivity goals, quality, and all departmental objectives are met with an emphasis on meeting Cinch expectations for HVAC replacement rate and severity, approvals, cycle time, and other metrics.
- Provides training, coaching, and guidance to agents and others regarding contract information and policy/procedure interpretation.
- Responsible for consolidated team performance reporting, ensuring that company service, quality, and profitability goals are met or exceeded.
- Participates in developing, implementing, and measuring department policies and procedures, quality control, productivity standards, and cost savings objectives.
- Recommends, updates, or implements processes or strategies that improve overall team and/or company performance.
- Track, compile, and analyze team and department information and communicate trends, activities, and outcomes to senior management.
- Assist department head with handling escalations, recall processes, claims, disputes, denials, and issues toward customer resolution with a heavy focus on communication with customers, service providers, and other departments.
- Other duties and project work as assigned.
- Hourly associates, team leads, and/or supervisors will report to this position.
- Reports to Sr. Manager or Director level position.
Qualifications:
- Excellent leadership, motivational, interpersonal, and customer service skills
- Detail-oriented with excellent follow up, creativity, organizational, written and oral skills.
- Problem solver, analytical and advanced negotiation skills
- Requires excellent verbal and written communication skills.
- Experience presenting complex data and concepts to all levels of an organization.
- Ability to analyze data to determine actions to improve.
Education/Experience/Other Requirements
- Bachelor's degree or equivalent combination of education and practical experience
- Advanced PC skills and working knowledge of Microsoft Office.
- 4+ years' experience in coaching call center supervisors and associates
- 3+ years supervisory experience
- Ability to train and develop Supervisors and associates.
- Experience within the HVAC trade preferred.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Cinch Home Services
Sourced by ZipRecruiter
Industry
Insurance services
Company size
501 - 1,000 Employees
Headquarters location
Boca Raton, FL, US
Year founded
1978