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Hotel Rooms Division Manager Jobs (NOW HIRING)

Gecko Hospitality

Rooms Division Manager

Ontario, CA · On-site

$90K - $120K/yr

Comprehensive benefits package About the Opportunity A full-service hotel in Southern California is seeking to identify an experienced Rooms Division Manager to oversee Front Office, Housekeeping ...

Princess Cruises

Rooms Division Manager

New York, NY · On-site

Rooms Division Manager Department: Rooms Division Employment Type: Fixed Term Contract Location ... Minimum 10 years of work experience in cruise industry or mixture of shipboard / land-based hotel ...

The Whit Hotel

Director of Rooms - theWit

Chicago, IL · On-site

$100K - $108K/yr

... Rooms Division to ensure seamless guest arrival, stay, and departure experiences * Coordinate closely with Food & Beverage, Sales, and Revenue Management teams to support hotel-wide goals Guest ...

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How much do hotel rooms division manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for hotel rooms division manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a hotel rooms division manager?

Hotel Rooms Division Managers are responsible for overseeing the daily operations of the rooms division within a hotel, which typically includes the front office, housekeeping, reservations, and sometimes guest services. They ensure that guest experiences are smooth and satisfactory by managing staff, maintaining quality standards, and optimizing room occupancy and revenue. Additionally, they handle budgeting, training, and interdepartmental coordination to meet both guest expectations and business goals.

What are the key skills and qualifications needed to thrive as a hotel rooms division manager?

To thrive as a Hotel Rooms Division Manager, you need strong hospitality management knowledge, experience in front office and housekeeping operations, and often a degree in hospitality or related fields. Familiarity with property management systems (PMS), revenue management tools, and industry certifications like CHA or CHRM are commonly required. Exceptional leadership, organizational, and interpersonal skills set top performers apart in managing teams and guest relations. These abilities are crucial for ensuring smooth operations, maximizing guest satisfaction, and achieving financial targets in hotel environments.

What are some of the main challenges a hotel rooms division manager faces in coordinating between housekeeping and front desk teams?

A key challenge for a Hotel Rooms Division Manager is ensuring seamless communication and collaboration between housekeeping and front desk teams, especially during high occupancy or turnover periods. Balancing room readiness with guest check-in demands requires strong organizational skills and real-time problem-solving. Managers must also address unexpected situations, such as last-minute room changes or maintenance issues, while maintaining guest satisfaction. Effective use of property management systems and regular team meetings can help overcome these challenges.

What is the difference between Hotel Rooms Division Manager vs Front Office Manager?

AspectHotel Rooms Division ManagerFront Office Manager
Primary ResponsibilitiesOversees all aspects of the rooms division, including housekeeping, reservations, and guest servicesManages front desk operations, guest check-in/out, and customer service at the front desk
Work EnvironmentHotels, resorts, large hospitality establishmentsHotels, resorts, primarily front desk areas
Required CredentialsHospitality management experience, relevant certifications, leadership skillsHospitality experience, customer service skills, often some management training

The Hotel Rooms Division Manager has a broader scope, overseeing all guest room operations, while the Front Office Manager focuses specifically on front desk and guest services. Both roles require hospitality experience, but the Rooms Division Manager typically manages multiple departments within the rooms division, making it a more comprehensive leadership position.

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Hotel Rooms Division Manager jobs near you
Infographic showing various Hotel Rooms Division Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.

Rooms Division Manager

Ontario, CA • On-site

Gecko Hospitality
1 - 10 employees
Learn more about Gecko Hospitalityexternal

$90K - $120K/yr

Full-time

Posted 9 days ago

Job description

Rooms Division Manager

Location: Southern California

Salary: $90,000 - $120,000

Benefits: Comprehensive benefits package


About the Opportunity

A full-service hotel in Southern California is seeking to identify an experienced Rooms Division Manager to oversee Front Office, Housekeeping, Guest Services, and related rooms operations. This is a key leadership opportunity for a hands-on hotel professional who is passionate about exceptional service, operational consistency, and developing high-performing teams.

The Rooms Division Manager will oversee the complete guest journey from pre-arrival through departure while maintaining high standards for cleanliness, responsiveness, efficiency, and personalized service. This leader will work closely with hotel leadership and other departments to strengthen operating procedures, improve guest satisfaction, and drive the Rooms Division's service and financial performance.


Key Responsibilities

  • Lead daily Front Office, Housekeeping, Guest Services, and related rooms operations
  • Coach, mentor, and develop department managers, supervisors, and hourly team members
  • Ensure seamless arrival, departure, VIP, and guest-recovery experiences
  • Oversee pre-arrival planning, room assignments, inventory, and overbooking strategies
  • Conduct daily operational briefings, guestroom inspections, and quality reviews
  • Maintain exceptional standards for guestroom cleanliness, presentation, safety, and readiness
  • Establish and maintain effective room inspection, deep-cleaning, linen, and quality-control procedures
  • Monitor room turnaround, productivity, staffing, labor costs, operating expenses, and supply usage
  • Analyze guest feedback and satisfaction scores to identify and implement service improvements
  • Partner with Engineering to address maintenance concerns and maximize room availability
  • Collaborate with Food & Beverage, Sales, and other departments to provide a seamless guest experience
  • Develop departmental budgets, forecasts, staffing plans, and operational goals
  • Recruit, train, evaluate, and retain Rooms Division leaders and team members
  • Maintain compliance with brand standards, safety requirements, ADA guidelines, fire codes, and applicable labor regulations
  • Oversee property management systems, work-order platforms, key-control procedures, and in-room technology
  • Serve as Manager on Duty and support emergency response as needed

Ideal Experience

  • 5+ years of progressive Front Office, Housekeeping, or Rooms Division leadership experience
  • Current or previous experience as a Rooms Division Manager, Director of Rooms, Assistant Director of Rooms, Front Office Manager, Executive Housekeeper, or similar hotel leader
  • Full-service hotel, resort, conference hotel, or upscale hospitality experience preferred
  • Proven ability to oversee multiple departments while developing managers and supervisors
  • Strong understanding of front office operations, room inventory, housekeeping standards, guest service, and labor management
  • Experience managing departmental budgets, forecasts, operating expenses, staffing, and productivity
  • Proficiency with hotel property management and work-order systems; Opera or HotSOS experience is a plus
  • Strong communication, organization, coaching, and problem-solving skills
  • Ability to remain composed and make effective decisions in a fast-paced hotel environment
  • Bachelor's degree in Hospitality Management or a related field preferred
  • Flexible availability, including weekends, holidays, peak periods, and emergency coverage


To be considered, please submit your resume to:

sydneyc@geckohospitality.com