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Hotel Receptionist Jobs in Rio Rancho, NM (NOW HIRING)

Hotel Front Desk Agent Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services ...

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico's premier ... Why This Role Matters We are seeking a Spa Receptionist who understands that the guest experience ...

Receptionist

Albuquerque, NM

$15.25 - $20/hr

Receptionist Yearout Mechanical, a Legence company Yearout Mechanical is a New Mexico based company specializing in the installation of mechanical and process systems for the commercial, government ...

Receptionist

Albuquerque, NM

$12.82 - $16.02/hr

Receptionist Brookdale is a Great Place to Be : * Gracious hospitality and neighborliness for our residents and families. * Home-like feel and all-around comfort for residents and visiting family ...

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional ... Why This Role Matters We are seeking a Spa Receptionist who understands that the guest experience ...

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional ... Why This Role Matters We are seeking a Spa Receptionist who understands that the guest experience ...

Receptionist

Albuquerque, NM · On-site

$15.25 - $20/hr

The Receptionist position requires enthusiasm, a positive attitude, and attention to detail. The position will be accountable for the upkeep of communications via phone, fax, and email. The tasks are ...

Receptionist Position Camping World is seeking a receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking receptionist to join our team! You will ...

Receptionist

Albuquerque, NM

$15.25 - $20/hr

The Receptionist position requires enthusiasm, a positive attitude, and attention to detail. The position will be accountable for the upkeep of communications via phone, fax, and email. The tasks are ...

Receptionist

Albuquerque, NM · On-site

$15.25 - $20/hr

The Receptionist position requires enthusiasm, a positive attitude, and attention to detail. The position will be accountable for the upkeep of communications via phone, fax, and email. The tasks are ...

Receptionist

Santa Fe, NM

$14.25 - $19/hr

We need a Receptionist who's the master of first impressions and the wizard of the waitlist. You'll greet fans, manage the app flow, and keep our salon humming. Why Us? Flexible schedules Fun, high ...

Receptionist

Santa Fe, NM

$14.25 - $19/hr

We need a Receptionist who's the master of first impressions and the wizard of the waitlist. You'll greet fans, manage the app flow, and keep our salon humming. Why Us? Flexible schedules Fun, high ...

Receptionist

Santa Fe, NM · On-site

$14.25 - $19/hr

We need a Receptionist who's the master of first impressions and the wizard of the waitlist. You'll greet fans, manage the app flow, and keep our salon humming. Why Us? Flexible schedules Fun, high ...

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See Rio Rancho, NM salary details

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How much do hotel receptionist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hotel receptionist in Rio Rancho, NM is $12.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $12.79 per hour, depending on experience, location, and employer.

What does a receptionist do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services and local attractions. They often use computer booking systems and must communicate effectively to ensure a positive guest experience.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What qualifications do you need to be a receptionist at a hotel?

To be a hotel receptionist, candidates typically need a high school diploma or equivalent. Strong communication, customer service skills, and proficiency with computer systems or booking software are also important qualifications for the role.

What are hotel receptionists?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

How much do receptionists make?

In North Carolina, hotel receptionists typically earn an average hourly wage of around $11 to $14, which translates to approximately $23,000 to $29,000 annually for full-time work. Wages can vary based on experience, location, and the specific hotel or establishment.

What are the key skills and qualifications needed to thrive as a Hotel Receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What Do Hotel Receptionists Do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000. Pay can vary based on experience, location, and the size of the hotel, and the role often requires strong customer service skills and familiarity with reservation systems.
What are the most commonly searched types of Hotel Receptionist jobs in Rio Rancho, NM? The most popular types of Hotel Receptionist jobs in Rio Rancho, NM are:
What are popular job titles related to Hotel Receptionist jobs in Rio Rancho, NM? For Hotel Receptionist jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Rio Rancho, NM look for? The top searched job categories for Hotel Receptionist jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Hotel Receptionist jobs? Cities near Rio Rancho, NM with the most Hotel Receptionist job openings:
Infographic showing various Hotel Receptionist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $25,480 per year, or $12.2 per hour.

Hotel Front Desk Receptionist

Wyndham Hotels & Resorts

Albuquerque, NM

$14.50 - $18.75/hr

Other

Posted 27 days ago


Job description

Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Responsibilities
• Respond to guest inquiries
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
• Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
• Communicate with housekeeping to make sure guest rooms are ready
• Handle customer complaints as necessary
• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications
• Demonstrates time management, organizational skills, and customer service
• Computer efficiency
• Preferred experience but not required
• High school graduate, GED recipient, or equivalent
• Has experience answering telephone calls and troubleshooting stressful situations
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• Has previous experience or working knowledge of Microsoft Office and reservation management systems
• At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred