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Hotel Associate Jobs in Pontiac, IL (NOW HIRING)

Customer Service Associate I

Dwight, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Pontiac, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Dwight, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Fairbury, IL · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Streator, IL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Streator, IL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Pontiac, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Fairbury, IL · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Fairbury, IL · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Dwight, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Minimum Qualifications Associate's degree in food service, hotel/restaurant management or a related field, or equivalency (one year of education can be substituted for two years of related work ...

Minimum Qualifications Associate's degree in food service, hotel/restaurant management or a related field, or equivalency (one year of education can be substituted for two years of related work ...

Arranging travel reimbursements, hotel reservations, purchasing, and printing. * Making room ... Minimum Qualifications Associate's degree in a related field, or equivalency (one year of education ...

Minimum Qualifications Associate's degree in food service, hotel/restaurant management or a related field, or equivalency (one year of education can be substituted for two years of related work ...

Arranging travel reimbursements, hotel reservations, purchasing, and printing. * Making room ... Minimum Qualifications Associate's degree in a related field, or equivalency (one year of education ...

Arranging travel reimbursements, hotel reservations, purchasing, and printing. * Making room ... Minimum Qualifications Associate's degree in a related field, or equivalency (one year of education ...

Hotel Associate information

See Pontiac, IL salary details

$8

$16

$30

How much do hotel associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hotel associate in Pontiac, IL is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.97 per hour, depending on experience, location, and employer.

What is the difference between Hotel Associate vs Front Desk Agent?

AspectHotel AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageHotels, hospitality companiesHotels, resorts, hospitality companies
Common Search & ComparisonCustomer service, hospitality rolesReception, guest services

Both Hotel Associates and Front Desk Agents work in hospitality environments, focusing on guest services. While their roles overlap, Front Desk Agents typically handle check-ins, reservations, and guest inquiries directly at the front desk, whereas Hotel Associates may perform a broader range of tasks such as housekeeping support, concierge services, or assisting with guest needs across various hotel departments.

What is the easiest position at a hotel?

The easiest position at a hotel is often considered to be a front desk clerk or concierge, as it typically involves basic customer service, check-in and check-out procedures, and handling guest inquiries. These roles usually require good communication skills and may involve minimal physical labor compared to other hotel positions like housekeeping or maintenance.

What does a hotel associate do?

A hotel associate is responsible for providing customer service, assisting guests with check-in and check-out, and maintaining cleanliness in guest areas. They may also handle reservations, answer inquiries, and perform basic administrative tasks to ensure a positive guest experience.

What cities near Pontiac, IL are hiring for Hotel Associate jobs?

Cities near Pontiac, IL with the most Hotel Associate job openings:

Infographic showing various Hotel Associate job openings in Pontiac, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,983 per year, or $16.3 per hour.

Customer Service Associate I

Family Dollar

Dwight, IL • On-site

$14.25 - $19.75/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


Family Dollar rating

4.2

Company rating: 4.2 out of 10

Based on 1,149 frontline employees who took The Breakroom Quiz

707th of 734 rated retailers


Job description

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 102 Watters Dr, Dwight, Illinois 60420 24022 Family Dollar

Min: 15

Max: 15.5


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