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Hotel Assistant Jobs in Alberta (NOW HIRING)

HOSPITALITY SPECIALISTS INC

Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel * Assist fellow associates in their jobs when able to improve daily operations of the ...

HOSPITALITY SPECIALISTS INC

Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. * Assist fellow associates in their jobs when able to improve daily operations of the ...

Pomeroy Lodging LP

Assistant Controller

Calgary, AB

We Are Looking for an Assistant Hotel Controller to Join Our Team! If you are a detail-oriented professional with a passion for numbers, leadership, and the hospitality industry, this job is perfect ...

Hotel Arts Group

Guest Services Agent/Valet

Calgary, AB · On-site

CA$19.25/hr

Hotel Arts is currently seeking an enthusiastic casual and full time Guest Services Agent/Valet to provide professional and friendly service while actively seeking out opportunities to assist all ...

DMC Recruitment

Assistant Housekeeping Lead

Edmonton, AB · On-site

$42K - $50K/yr

Assistant Housekeeping Lead Location: Edmonton, AB Industry: Hospitality Salary Range: $20.00 - $24 ... Join a boutique hotel where guest experience, attention to detail, and personalized service are at ...

Hotel Arts Group

Maintenance Technician

Calgary, AB · On-site

CA$24/hr

... hotel departments, guests and commercial tenants. * Perform routine repairs including plumbing, drywall, painting, carpentry, hardware replacement and general building maintenance. * Assist with ...

HOTEL VALENCIA CORP

Distribute billing reports to hotel outlets. * Block groups, assist with making keys, and notify housekeeping. * Other duties as required. Guest Services * Manage and resolve all guest complaints ...

HOSPITALITY SPECIALISTS INC

Responsible for the overall success of the hotel. Meet or exceed planned objectives for revenue and profit, and ensure guest satisfaction and product quality standards are met. Assist the General ...

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Hotel Assistant information

What is a hotel assistant?

Hotel Assistants are staff members who support the daily operations of a hotel by performing a range of tasks. Their responsibilities typically include assisting guests with check-in and check-out, handling luggage, providing information about hotel amenities, and responding to guest requests. They may also coordinate with housekeeping, maintenance, and other departments to ensure a smooth and pleasant experience for guests. Hotel Assistants play a key role in maintaining hospitality standards and ensuring guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel assistant, and why are they important?

To thrive as a Hotel Assistant, you need strong organizational abilities, attention to detail, and basic hospitality knowledge, often supported by a high school diploma or relevant experience. Familiarity with property management systems (PMS), booking software, and point-of-sale systems is commonly required. Excellent communication, problem-solving, and a friendly demeanor are crucial soft skills for delivering outstanding guest service. These skills and qualities ensure smooth operations, high guest satisfaction, and the efficient handling of daily hotel tasks.

What are some common challenges faced by hotel assistants, and how can they be managed effectively?

Hotel Assistants often encounter challenges such as handling multiple guest requests simultaneously, adapting to last-minute changes in bookings, and maintaining excellent customer service during busy periods. Effective time management, strong communication skills, and the ability to stay calm under pressure are key to overcoming these challenges. Many hotels provide training and support from experienced team members to help new Hotel Assistants develop these skills and succeed in their roles.

What is the difference between Hotel Assistant vs Front Desk Agent?

AspectHotel AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service training
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, inns
Job ResponsibilitiesSupporting hotel operations, assisting guests, administrative tasksChecking in/out guests, handling reservations, customer service
Common UsageAssisting in various hotel departmentsFrontline guest interactions

While both roles work in hotel environments and require customer service skills, a Hotel Assistant typically supports multiple departments and handles administrative tasks, whereas a Front Desk Agent primarily manages guest check-ins, check-outs, and reservations. The Hotel Assistant has a broader scope, often assisting with operational support, while the Front Desk Agent focuses on guest-facing duties.

What are the most commonly searched types of Hotel jobs in Alberta?

The most popular types of Hotel jobs in Alberta are:

What cities in Alberta are hiring for Hotel Assistant jobs?

Cities in Alberta with the most Hotel Assistant job openings:

Hotel Assistant jobs near you
Infographic showing various Hotel Assistant job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

BREAKFAST ATTENDANT

HOSPITALITY SPECIALISTS INC

On-site

Full-time

Re-posted yesterday

Job description

Department: Operations

Supervisor Title: Front Office Manager, Assistant General Manager,

General Manager

Job Summary: Responsible for preparing and serving the daily complimentary breakfast or evening social to guests

Responsibilities

  • Take inventory of food, beverages and supplies needed for each day.
  • Put together a list of supplies and food needed to be ordered for the manager.
  • Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate.
  • Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction.
  • Keep waste tracking log up-to-date and current.
  • Set-up and tear down the serving area to the standard of the hotel.
  • Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day.
  • Wash all serving dishes and utensils at the end of service.
  • Properly store food to conform to health standards.
  • Be flexible in regard to work schedule.
  • Report to work on time and in proper and clean uniform, including name tag.
  • Handle all duties according to hotel policies, procedures, internal rules and standards.
  • Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel
  • Assist fellow associates in their jobs when able to improve daily operations of the hotel.
  • Have knowledge about all emergency procedures and know how to act on them.
  • Be aware of potential sales leads. Report and follow-up any potential sales leads.
  • Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
  • Report any unusual occurrences or requests to the manager.
  • Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
  • Perform all other duties as assigned.
  • Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable)

PHYSICAL REQUIREMENTS

Sitting rarely

Walking constantly

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping frequently

Reaching constantly

Grasping frequently

Pushing/pulling frequently

Near vision constantly

Far vision constantly

Hearing constantly

Talking constantly

Lifting/carrying up to 50+lbs.

Notice

The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

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