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Hotel Advisor Jobs in San Ramon, CA (NOW HIRING)

EOS Hospitality

Front Office Agent

San Francisco, CA · On-site

$25 - $28/hr

Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns ... Maintain complete knowledge of hotel operations, scheduled daily activities, and room product.

Equinox

Style Advisors, San Ramon

San Ramon, CA · On-site

In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for ... Participate in all shop contests. * Refer non-member customers to a Membership Advisor.

Equinox

Style Advisors, San Ramon

San Ramon, CA · On-site

$16.90/hr

In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for ... Participate in all shop contests. * Refer non-member customers to a Membership Advisor.

Withersworldwide

Employment Associate

San Francisco, CA · On-site

$205K - $260K/yr

... hotels, investment funds, sponsorship and partnerships. As a leader in advising successful people around the world, we understand the unique issues surrounding private capital. This can range from ...

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All JobsHotel Advisor JobsHotel Advisor Jobs in San Ramon, CA

Hotel Advisor information

See San Ramon, CA salary details

$13

$28

$50

How much do hotel advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hotel advisor in San Ramon, CA is $28.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $33.32 per hour, depending on experience, location, and employer.

What is a hotel advisor?

A Hotel Advisor is a professional who provides guidance, recommendations, and support to travelers or clients seeking accommodation options. They use their expertise to help clients find hotels that best suit their needs, preferences, and budget. Hotel Advisors may also assist with booking, negotiating rates, and offering insights on amenities, location, and local attractions. Their goal is to ensure travelers have a comfortable and satisfactory experience during their stay.

What are the key skills and qualifications needed to thrive as a hotel advisor, and why are they important?

To thrive as a Hotel Advisor, you need in-depth knowledge of hospitality management, customer service, and booking systems, often supported by experience in hotel operations or a related degree. Familiarity with property management systems (PMS), reservation software, and online travel agency platforms is typically required. Exceptional communication, problem-solving, and interpersonal skills help build rapport with clients and address their needs effectively. These competencies ensure guests receive personalized recommendations and support, driving guest satisfaction and business success.

How does a hotel advisor typically collaborate with other departments to enhance guest satisfaction?

A Hotel Advisor works closely with front desk staff, housekeeping, and management teams to address guest needs and ensure a seamless experience. They often act as a bridge between guests and various departments, relaying feedback and coordinating services like room upgrades or special requests. Regular communication and teamwork are essential, as the Advisor may need to quickly resolve issues or suggest improvements based on guest input. This collaborative approach not only enhances guest satisfaction but also helps maintain high service standards across the hotel.

What is the difference between Hotel Advisor vs Hotel Concierge?

AspectHotel AdvisorHotel Concierge
Primary RoleProvides hotel recommendations, travel planning, and guest supportAssists guests with personalized services, reservations, and local information
CredentialsCustomer service experience, knowledge of travel and hospitalityCustomer service skills, local area knowledge, often hospitality certifications
Work EnvironmentHotel front desk, travel agencies, online platformsHotel lobby, guest services, luxury hotels
Employer & Industry UsageTravel agencies, hotel chains, online travel platformsLuxury hotels, resorts, boutique hotels

While both Hotel Advisors and Hotel Concierges work in the hospitality industry, Hotel Advisors focus on providing travel advice and recommendations, often working behind the scenes or online. Hotel Concierges offer personalized guest services directly within hotels, assisting with reservations and local experiences. Understanding these differences helps travelers and job seekers identify the right role based on their skills and career goals.

How do I become a hotel advisor?

To become a hotel advisor, you typically need experience in the hospitality industry, strong communication and customer service skills, and knowledge of hotel operations. Relevant education such as a degree in hospitality management or related fields can be beneficial, and familiarity with hotel management software is often required.

What are popular job titles related to Hotel Advisor jobs in San Ramon, CA?

For Hotel Advisor jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Hotel Advisor jobs in San Ramon, CA look for?

The top searched job categories for Hotel Advisor jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Hotel Advisor jobs?

Cities near San Ramon, CA with the most Hotel Advisor job openings:

Hotel Advisor jobs near you

Front Office Agent

EOS Hospitality

San Francisco, CA • On-site

$25 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Position Overview:
The Front Desk Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
Must be flexible and available to work any day of the week.
Key Responsibilities:
  • Welcome guests, check them in, distribute room keys and explain the hotel's amenities.
  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room product.
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Explain local amenities and attractions to guests.
  • Ascertain callers' needs through open-ended questions.
  • Obtain all designated information to book a reservation.
  • Accommodate special requests and designate such in system following hotel SOPs.
  • Access guest history records to best service guests; maintain accurate information in guest history files.
  • The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Obtain assigned bank and ensure accuracy of contracted monies. Always keep assigned bank secure.
  • Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
  • Present folio to guests and resolve any disputed charges.
  • Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
  • Assist the restaurant Pescatore with reservations, room service orders as needed.
  • Input reservations
  • Perform additional duties, as assigned.
Required Skills:
  • High levels of patience, tact, and diplomacy.
  • Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
  • Strong knowledge of Opera & Microsoft Outlook is a plus.
  • Possess an eye for the smallest detail and maintain a keen sense of urgency.
  • Ability to think clearly, remain calm, and resolve problems using good judgement.
  • Communicate clearly, concisely, and openly.
  • Written communication in a clear and concise manner.
  • Exude high energy and demonstrate a knack for building rapport with guests and colleagues.
  • Exhibits organizational abilities and shows a natural skill for multi-tasking, prioritizing, and anticipating needs.
  • Fluency in English both verbally and non-verbally, fluency in additional languages a plus.
  • Ability to maintain confidentiality of guest information and pertinent Hotel data.
  • Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
  • Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis.
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Qualification Standards:
  • College degree preferred.
  • 1 to 2 years of previous experience in a similar position in a luxury hotel preferred.
  • All colleagues must maintain a neat and well-groomed appearance.
  • Due to the dynamic nature of the hospitality industry, the Front Desk Agent may be required to work varying schedules to reflect the business needs of the hotel, including but not limited to weekends and holidays.
Wage Rate: $25.00-$28.00 per hour
About The Barnes Hotel
The Barnes San Francisco, Tapestry Collection by Hilton, is a boutique hotel situated less than a block from Union Square on Powell Street. We offer a central, vibrant location, housed in a historic building that previously served as the Hotel Manx, originally opening around 1906-1907. The hotel blends historic charm with contemporary, Italian-inspired decor. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. The Barnes Hotel offers competitive salaries and robust benefit plans.
Full-Time Supervisor Hourly Benefits:
· Tiered Medical Plans- Cigna or Kaiser
· Plans include Chiropractic & Acupuncture
· Long Term Disability
· Tiered PPO Dental Plans
· Voluntary Supplemental Medial Plans
· Vision
· Paid Holidays
· Employee Assistance Program
· PTO and Sick Pay
· Flexible Spending Account (FSA)
· 401K Matching Program
· Life & AD&D Insurance
· Pre-Tax Commuter and Parking Benefits
Full-Time Hourly Perks:
  • EOS Employee Rates plus 50% off F&B and Retail
  • Hilton Discounted Room Rates
  • Employee Job Referral Program
  • Employee Recognition Programs and Appreciation Events

Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Barnes Hotel is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. The Barnes Hotel hiring policies require a background check for all applicants working directly with at-risk populations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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