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Hotel Advisor Jobs in Oregon (NOW HIRING)

Tetherow Resort

Front Office Supervisor

Bend, OR · On-site

Advise your shift team of any special events or VIP Guests in the hotel that day. * Provide guests with information on hotels policies, services and amenities * Coordinate with our housekeeping team ...

-ASG-

Account Executive

OR · On-site +1

$80K - $100K/yr

Become a trusted advisor to hotel operators and identify long-term growth opportunities. We're Excited About You Because: * 3+ years of full-cycle B2B SaaS sales experience. * Documented history of ...

Tetherow Resort

Front Office Supervisor

Bend, OR · On-site

$25 - $27/hr

Advise your shift team of any special events or VIP Guests in the hotel that day. * Provide guests with information on hotels policies, services and amenities * Coordinate with our housekeeping team ...

Marriott

Guest Service Aide

Portland, OR · On-site

Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Marriott

Guest Service Aide

Portland, OR · On-site

Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

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Hotel Advisor information

What is a hotel advisor?

A Hotel Advisor is a professional who provides guidance, recommendations, and support to travelers or clients seeking accommodation options. They use their expertise to help clients find hotels that best suit their needs, preferences, and budget. Hotel Advisors may also assist with booking, negotiating rates, and offering insights on amenities, location, and local attractions. Their goal is to ensure travelers have a comfortable and satisfactory experience during their stay.

What are the key skills and qualifications needed to thrive as a hotel advisor, and why are they important?

To thrive as a Hotel Advisor, you need in-depth knowledge of hospitality management, customer service, and booking systems, often supported by experience in hotel operations or a related degree. Familiarity with property management systems (PMS), reservation software, and online travel agency platforms is typically required. Exceptional communication, problem-solving, and interpersonal skills help build rapport with clients and address their needs effectively. These competencies ensure guests receive personalized recommendations and support, driving guest satisfaction and business success.

How does a hotel advisor typically collaborate with other departments to enhance guest satisfaction?

A Hotel Advisor works closely with front desk staff, housekeeping, and management teams to address guest needs and ensure a seamless experience. They often act as a bridge between guests and various departments, relaying feedback and coordinating services like room upgrades or special requests. Regular communication and teamwork are essential, as the Advisor may need to quickly resolve issues or suggest improvements based on guest input. This collaborative approach not only enhances guest satisfaction but also helps maintain high service standards across the hotel.

What is the difference between Hotel Advisor vs Hotel Concierge?

AspectHotel AdvisorHotel Concierge
Primary RoleProvides hotel recommendations, travel planning, and guest supportAssists guests with personalized services, reservations, and local information
CredentialsCustomer service experience, knowledge of travel and hospitalityCustomer service skills, local area knowledge, often hospitality certifications
Work EnvironmentHotel front desk, travel agencies, online platformsHotel lobby, guest services, luxury hotels
Employer & Industry UsageTravel agencies, hotel chains, online travel platformsLuxury hotels, resorts, boutique hotels

While both Hotel Advisors and Hotel Concierges work in the hospitality industry, Hotel Advisors focus on providing travel advice and recommendations, often working behind the scenes or online. Hotel Concierges offer personalized guest services directly within hotels, assisting with reservations and local experiences. Understanding these differences helps travelers and job seekers identify the right role based on their skills and career goals.

How do I become a hotel advisor?

To become a hotel advisor, you typically need experience in the hospitality industry, strong communication and customer service skills, and knowledge of hotel operations. Relevant education such as a degree in hospitality management or related fields can be beneficial, and familiarity with hotel management software is often required.

What are popular job titles related to Hotel Advisor jobs in Oregon?

For Hotel Advisor jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Hotel Advisor jobs in Oregon look for?

The top searched job categories for Hotel Advisor jobs in Oregon are:

What cities in Oregon are hiring for Hotel Advisor jobs?

Cities in Oregon with the most Hotel Advisor job openings:

Hotel Advisor jobs near you

Food Runner/In Room Dining (Part Time Seasonal)

RiverPlace Hotel

Portland, OR • On-site

$16.80/hr

Temporary

Re-posted 7 days ago

Job description

Overview
Provide guests with quality customer service by demonstrating excellent food and beverage knowledge. Serve guests food and beverages in their room in a timely and professional manner all the while providing extraordinary service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Responsibilities
This is not an all inclusive list of responsibilities but some responsibilities for this role are:
  • Memorize current menu items and prices, familiarize yourself on the wine list and vintages.
  • Set up scheduled coffee service each morning by 6:00am.
  • Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases.
  • Check orders for presentation and completeness, cover and place in the cart for delivery, with water and beverages added last.
  • Ensure meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time.
  • Prepare and set up the dining area according to guest preferences.
  • Verify wine orders with guests and be sure to present, cork and offer it to the guests for their approval.
  • Be familiar with ticketing and cash handling, check presentation and organization.
  • Ensure that stations are properly cleaned, stocked, and organized.

Qualifications
  • 1 year of experience in a similar or supportive role is preferred.
  • Excellent written communication and presentation skills.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn the restaurant point-of-sale system.
  • Highly motivated, and flexible individual, confident in taking initiative.
  • Flexible schedule, able to work mornings, nights, holidays, and weekends when needed.
  • Food Handler and Alcohol Awareness Certifications (if applicable).

* The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

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