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Host Guest Services Jobs (NOW HIRING)

Host (Guest Services)

Big Sky, MT ยท On-site

$15.50 - $21/hr

Host (Guest Services) (20900) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring ...

Host (Guest Services)

Big Sky, MT

$15.50 - $21/hr

Host (Guest Services) (20900) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring ...

Inn Host - Guest Services

Santa Fe, NM ยท On-site

$13.75 - $18.50/hr

At The Inn of the Five Graces, the role of an Inn Host is central to the guest experience. Hosting ... This is a full-time position working 40/hours per week or more, supporting Guest Services and Spa ...

Inn Host - Guest Services

Santa Fe, NM ยท On-site

$13.75 - $18.75/hr

At The Inn of the Five Graces, the role of an Inn Host is central to the guest experience. Hosting ... This is a full-time position working 40/hours per week or more, supporting Guest Services and Spa ...

Hotel Host (Guest Service Agent)

Indianapolis, IN ยท On-site

$14.25 - $18.25/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

New

Gate Host

Scottsdale, AZ ยท On-site

$21/hr

Key Responsibilities of the Gate Host/Guest Services Attendant: * Accurately controls Gate access of Residents, Guests and Vendors to the Resort Style Community. * Checks all guests into the resort ...

Hotel Host (Guest Service Agent)

Atlanta, GA ยท On-site

$14.50 - $18.25/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

Hotel Host (Guest Service Agent)

Indianapolis, IN ยท On-site

$14.25 - $18.25/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

New

Hotel Host (Guest Service Agent)

San Antonio, TX ยท On-site

$13.75 - $17.25/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

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Host Guest Services information

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How much do host guest services jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for host guest services in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a host guest services?

A host guest services professional is responsible for welcoming and assisting guests, ensuring a positive experience. They handle check-ins, provide information about the facility, and address guest needs, often working in hospitality environments such as hotels or event venues. Strong communication and customer service skills are essential for this role.

What cities are hiring for Host Guest Services jobs?

Cities with the most Host Guest Services job openings:

What states have the most Host Guest Services jobs?

States with the most job openings for Host Guest Services jobs include:

What are popular job titles related to Host Guest Services jobs?

For Host Guest Services jobs, the most frequently searched job titles are:

Host (Guest Services)

Big Sky, MT โ€ข On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Key responsibilities

  • Create warm, personalized guest experiences by anticipating needs, providing assistance, and exceeding expectations

  • Manage in-house guest requests, arrangements, concerns, and complaints, ensuring timely resolution

  • Coordinate welcomes, farewells, special occasions, and personalized amenities, and collaborate with other departments to ensure seamless guest service


Job description

Host (Guest Services)
(20900)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffyโ„ข, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
Job Summary
The Host is responsible for creating Amazing Experiences and Everlasting Memories for guests throughout the in-house stay stage of the guest journey. This role services as a key point of contact for guests, proactively anticipating their needs, responding to their requests, and ensuring their expectations are consistently met and exceeded.
Key Duties & Responsibilities
  • Create warm, personalized guest experiences by anticipating needs, providing assistance, and exceeding expectations
  • Maintain a visible presence throughout the Resort, building genuine relationships with guests and gathering feedback on their experience
  • Manage in-house guest requests, arrangements, concerns, and complaints, ensuring timely resolution
  • Maintain accurate guest profiles and preferences, communicating any relevant information to the appropriate departments
  • Coordinate warm welcomes, fond farewells, special occasions, and personalized amenities
  • Remain informed on upcoming guest arrivals, including VIP guests, groups, and other significant activities
  • Keep an updated knowledge of Resort facilities, accommodations, services, offerings, and activities, as well as local attractions in the area
  • Promote Resort experiences, identifying opportunities to convert interest into bookings
  • Collaborate with other departments to ensure seamless guest service operations
  • Perform additional responsibilities as assigned by the Manager, Host or other members of management

Skills, Experience, & Educational Requirements
  • Previous experience in a guest relations, guest services, front office, concierge, or similar role within a hotel or resort environment
  • Strong passion for hospitality
  • Proficient in Microsoft Office, Opera PMS, and other hospitality applicants
  • Excellent communication and interpersonal skills, with the ability to interact professionally with guests and colleagues
  • Ability to remain calm and composed under pressure in a fast-paced setting

Benefits
  • Medical Insurance: 80% Employer-Covered (Full-Time, Year-Round Only)
  • Dental, Vision, and Life Insurance: 100% Employer-Covered (Full-Time, Year-Round Only)
  • 401(k) Program Participation: 4% Employer Match (Full-Time, Year-Round Only)
  • 25 Days of Paid Time Off (Full-Time, Year-Round Only)
  • Subsidized Colleague Housing
  • Winter Season Pass Program: Ski Pass or Fitness Pass (Subject to Availability)
  • Complimentary Transportation
  • Complimentary Meals on Shift
  • On-Property Discounts Across Food & Beverage, Wellness, and Retail
  • Travel Discounts Across Kerzner Properties Worldwide

Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
  • Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
  • Frequent bending, twisting, stooping, reaching, and pulling
  • Lifting and carrying of loads weighing up to 50 pounds
  • Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.