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Hospitality Support Jobs (NOW HIRING)

Guesthouse Hospitality Support Associate

Manhattan, NY · On-site

$18.75 - $24.25/hr

Guesthouse Hospitality Support Associate RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans ...

Guesthouse Hospitality Support Associate

New York, NY · On-site

$18.50 - $24/hr

RH is seeking a Guesthouse Hospitality Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES

RH is seeking a Guesthouse Hospitality Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES

We are looking for a Hospitality Associate to support day-to-day front-of-house and meeting space operations in Chicago, Illinois. This Contract position is ideal for someone who enjoys creating a ...

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Hospitality Support information

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$10

$18

$27

How much do hospitality support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hospitality support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What is hospitality support?

Hospitality support jobs refer to roles that assist in the smooth operation of hotels, restaurants, event venues, and other service-oriented businesses. These positions include tasks such as housekeeping, food and beverage service, front desk support, maintenance, and guest relations. Workers in hospitality support ensure guests have a positive experience by maintaining cleanliness, providing information, and responding to guest needs. These roles are essential for the day-to-day functioning of any hospitality business and often require strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a hospitality support professional?

To thrive as a Hospitality Support professional, you need strong customer service skills, attention to detail, and a basic understanding of hospitality operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and housekeeping tools is typically required. Outstanding communication, teamwork, and problem-solving abilities help you stand out in guest-facing environments. These skills are essential to ensure smooth operations, enhance guest satisfaction, and maintain the high standards expected in hospitality settings.

What are some common challenges faced in a hospitality support role, and how can they be addressed?

Hospitality Support professionals often encounter challenges such as balancing multiple guest requests during peak periods, adapting to rapidly changing situations, and maintaining high service standards under pressure. To address these challenges, it's important to stay organized, communicate effectively with team members, and remain calm and courteous when interacting with guests. Many organizations provide training and encourage teamwork to help support staff handle busy times efficiently and ensure a positive guest experience.

What is the difference between Hospitality Support vs Front Desk Agent?

AspectHospitality SupportFront Desk Agent
CredentialsCustomer service experience, basic hospitality trainingCustomer service skills, possibly hospitality certification
Work EnvironmentHotels, resorts, event venuesHotel front desks, reception areas
Employer & Industry UsageHotels, hospitality companies, event managementHotels, resorts, hospitality industry
Search & Comparison IntentGeneral hospitality support rolesFront desk, reception, guest services

Hospitality Support roles encompass a broad range of customer service and operational tasks within the hospitality industry, often including assisting guests and supporting staff. Front Desk Agents focus specifically on guest check-in/out, reservations, and front-line guest interactions. While both roles require customer service skills and industry knowledge, Hospitality Support is more general, whereas Front Desk Agents have a more defined, guest-facing position.

What is an example of a hospitality support job?

A hospitality support job includes roles such as front desk assistant, concierge, or guest services associate, which involve assisting guests with check-in, providing information, and ensuring a positive experience. These positions often require good communication skills and familiarity with hotel management software. They typically involve working in hotels, resorts, or other lodging establishments.

What states have the most Hospitality Support jobs?

States with the most job openings for Hospitality Support jobs include:

What are popular job titles related to Hospitality Support jobs?

For Hospitality Support jobs, the most frequently searched job titles are:

Infographic showing various Hospitality Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,198 per year, or $18.8 per hour.

Guesthouse Hospitality Support Associate

Manhattan, NY • On-site

$18.75 - $24.25/hr

Other

Medical

Re-posted 21 days ago


Job description

Guesthouse Hospitality Support Associate

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Guesthouse Hospitality Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.

Your Responsibilities
  • Live Our Vision, Values and Beliefs every day
  • Responsible for the daily setup and breakdown of the service area
  • Provide perfectly poured coffee, tea, alcoholic, and non-alcoholic beverages on the menu
  • Answer calls & guest requests for in-room service and enter orders in the POS accurately
  • Run food and beverages to tables, guest rooms and rooftop deck while interacting with guests to ensure they feel welcomed
  • Explaining to guests food and beverage items listed on the menu, including ingredients and methods of preparation
  • Ensure the common areas, dining area and overall environment are presentable throughout the course of the day
  • Answer guest questions with regards to the property, and connect guests with appropriate RH associates to assist with other services
  • Additional responsibilities include restocking product, glassware, china, and syrups; cleaning and sanitizing the bar area; ringing in associate meals; maintaining beverage storage; and polishing glassware.
Our Requirements
  • 2+ years experience in the service industry is preferred
  • Proper alcohol and food certifications specific to State Laws
  • Must be of legal age per state law to serve alcohol
  • Willingness to work a flexible schedule, including weekends and holidays
  • Experience with Micros or a similar POS system
Physical Requirements
  • Must be able to lift up to 50 pounds
  • Must be able to work standing and walking for extended periods of time
  • This position requires working indoor and outdoor, in various climates

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.