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Hospitality Services Associate Jobs in Delaware (NOW HIRING)

Microtel Inn & Suites

Front Desk Associate

Georgetown, DE · On-site

$13 - $16.50/hr

  • PTO

Previous hospitality experience is preferred, but not required. Front Desk Responsibilities ... Organizing transport services for guests at their request. * Providing guests with information ...

KnitWell Group

Sales Associate

Rehoboth Beach, DE · On-site

$13.50 - $18.50/hr

  • Retirement

Use brand behaviors and personalized service to drive brand loyalty. * Uphold the highest visual ... Brings a hospitality mindset when engaging with customers * Flexible availability - including ...

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All JobsHospitality Services Associate JobsHospitality Services Associate Jobs in Delaware

Hospitality Services Associate information

What is the role of a hospitality services associate?

A hospitality services associate is responsible for providing excellent customer service, assisting guests with their needs, and ensuring a positive experience in hotels, resorts, or other hospitality settings. They may handle tasks such as check-in and check-out, answering inquiries, and maintaining cleanliness and organization in guest areas. Strong communication skills and familiarity with reservation systems are often required for this role.

What is the difference between Hospitality Services Associate vs Front Desk Agent?

AspectHospitality Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality industry
Job ResponsibilitiesAssisting guests, providing information, handling requestsChecking in/out guests, managing reservations, answering inquiries

The Hospitality Services Associate and Front Desk Agent roles both serve in hospitality settings, focusing on guest interaction and service. While they share similar credentials and work environments, the Hospitality Services Associate often has broader responsibilities beyond front desk duties, such as assisting with event setups or amenities. The Front Desk Agent primarily handles guest check-ins, reservations, and front desk operations. Both roles are essential for delivering excellent guest experiences in the hospitality industry.

What is a hospitality services associate job description?

A hospitality services associate provides customer service in settings such as hotels, resorts, or event venues, assisting guests with check-in, check-out, and inquiries. They may handle reservations, maintain cleanliness, and ensure a positive guest experience, often requiring good communication skills and knowledge of hospitality software. The role typically involves working flexible hours, including evenings and weekends.

What cities in Delaware are hiring for Hospitality Services Associate jobs?

Cities in Delaware with the most Hospitality Services Associate job openings:

Hospitality Services Associate jobs near you

Host/Retail Associate

Crooked Hammock Brewery

Middletown, DE • On-site

$10/hr

Full-time

PTO

Re-posted 12 days ago

Job description

Host/Retail Associate (Arrivals Team) - Crooked Hammock Brewery

Summary of Position: How would you like to work in a place where the beer flows, the good vibes are endless, and the backyard hangs never stop? If that sounds like your kind of scene, Crooked Hammock Brewery has the perfect spot for you! As a Host/Retail Associate (Arrivals Team Member), you’re the first face our guests see when they step into our backyard escape. Your job? Set the tone for a fun and laid-back experience, whether by greeting guests with a warm smile, managing seating flow, assisting with retail sales, or offering recommendations that make their visit unforgettable. If you love hospitality, enjoy a fast-paced environment, and get a kick out of making people feel at home, we’d love to have you on board! Apply now and help us create backyard memories, one guest at a time. Must Enjoy the Ride!

Duties amp; Responsibilities:

  • Welcome guests with genuine hospitality, eye contact, and a relaxed, upbeat energy.
  • Manage the flow of guests, communicate seating availability, and keep the vibes smooth.
  • Make sure every guest feels comfortable and taken care of from the moment they arrive until they leave.
  • Relay guest needs, seating preferences, and special requests to the team.
  • Keep guest areas clean, including resetting tables and keeping the flow of service seamless.
  • Send guests off with a friendly farewell and an invitation to return.
  • Assist guests with retail purchases—help them pick the perfect Crooked Hammock gear or a six-pack to-go!
  • Keep retail areas stocked, organized, and visually appealing.
  • Stay up to date on Crooked Hammock beers, brand events, and promotions.
  • Promote our loyalty programs and special offers.
  • Handle transactions with accuracy and keep the cash register flowing smoothly.
  • Maintain a professional yet fun attitude that embodies the Crooked Hammock spirit.
  • Keep an eye out for any security concerns and communicate with the team as needed.
  • Work as part of an energetic team to create a seamless and enjoyable experience for guests.
  • Be a true brand ambassador—make decisions that reflect the heart and soul of Crooked Hammock Brewery!

Qualifications:

  • Must be at least 18 years of age.
  • Reliable transportation to and from work
  • Eligibility to work in the United States
  • A natural ability to make people feel welcome and comfortable
  • Strong customer service and communication skills
  • A friendly, energetic, and fun personality with a love for hospitality
  • Ability to stand for long periods (up to 8 hours) in a fast-paced environment
  • Basic math skills and experience handling transactions (or a willingness to learn)
  • Attention to detail and organizational skills
  • Ability to lift up to 50 pounds
  • Flexibility of schedule to assume responsibilities as needed; ability to balance personal and professional life

Compensation: This position pays $10/hour + tips and offers awesome employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride amp; Celebrating our Tribe!

  • Unlimited growth potential with salaried management opportunities
  • Travel opportunities
  • Team events amp; outings
  • Local lifestyle perks like paddleboarding amp; kayaking discounts
  • Professional leadership development and continuous coaching, training, and mentorship
  • Food, beverage amp; retail discounts
  • Benefits for salaried team and paid time off for full-time hourly employees
  • Celebrate Wellness program dedicated to supporting employee wellness
...and tons more! We're firm believers in working amp; playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today!

Apply