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Hospitality Saas Software Jobs (NOW HIRING)

Avero

Account Manager

Las Vegas, NV · Remote

$68K - $76K/yr

... evolving hospitality SaaS company industry. We are looking for a highly ambitious and ... You are excited about the hospitality software industry. * You must be adept at quickly developing ...

Avero

Account Manager

Las Vegas, NV · On-site +1

$68K - $76K/yr

... evolving hospitality SaaS company industry. We are looking for a highly ambitious and ... You are excited about the hospitality software industry. * You must be adept at quickly developing ...

Cvent

Account Manager, Hospitality Cloud

Tysons, VA · On-site

... software solutions to hotels, special event venues and destinations to help them grow their group ... Experience selling or managing accounts in hospitality/SaaS/technology space preferred. * Ability ...

M3

GTM Systems Administrator

Lawrenceville, GA · On-site

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering ... up at a growing hospitality SaaS company. Today, our VP of Revenue Operations personally ...

M3

GTM Systems Administrator

Lawrenceville, GA

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering ... up at a growing hospitality SaaS company. Today, our VP of Revenue Operations personally ...

EqualAccess

Senior Full-Stack Engineer

New York, NY · On-site

$200K - $220K/yr

SENIOR FULL STACK ENGINEER Player-Coach | Venture-Backed Hospitality SaaS | New York City | In-Person Two openings, identical scope · Confidential client search managed by EqualAccess THE COMPANY ...

TicketManager

Head of Product (Enterprise SaaS)

Calabasas, CA · On-site

$246K - $257K/yr

... hospitality. The Head of Product will define and execute the product strategy and roadmap for ... software company • 3-5+ years leading product teams and managing product managers • Proven ...

Ocra

Account Executive

Chicago, IL · On-site

Minimum 3 years of successful sales experience, ideally in enterprise/SAAS software sales ... Experience selling into the hospitality industry Benefits * Competitive salary and uncapped ...

Roberts Recruiting

Senior Software Engineer (Java)

Boston, MA · On-site

$135K - $178K/yr

Our SaaS platform is used by Fortune 500 companies across a variety of industries including Energy, Travel and Hospitality, Financial Services, Software, Consumer Goods, Retail, and Pharmaceuticals.

HungerRush

Software Engineer II

$99K - $136K/yr

... SaaS, E-Commerce, and consumer facing web applications Company ... HungerRush is an innovation for the hospitality industry with its advanced restaurant management ...

Tripleseat

Manager, Billing & Collections

Concord, MA · On-site

$100K - $120K/yr

... SaaS, software, technology, or subscription-based business • Strong understanding of billing ... Experience in hospitality technology, event technology, payments, or related industries • ...

Tripleseat

Manager, Billing & Collections

Concord, MA · On-site

$100K - $120K/yr

... SaaS, software, technology, or subscription-based business • Strong understanding of billing ... Experience in hospitality technology, event technology, payments, or related industries • ...

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All JobsHospitality Saas Software Jobs

Hospitality Saas Software information

See salary details

$48K

$111.8K

$166K

How much do hospitality saas software jobs pay per year?

As of Jun 15, 2026, the average yearly pay for hospitality saas software in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What is the difference between Hospitality Saas Software vs Hotel Front Desk Agent?

AspectHospitality Saas SoftwareHotel Front Desk Agent
CredentialsTypically no formal credentials required, but familiarity with software and hospitality industry knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote, using computers and software toolsHotel front desk, interacting with guests face-to-face
Employer & Industry UsageUsed by hospitality businesses to manage reservations, billing, and operationsEmployed directly by hotels to assist guests and manage check-ins/outs

Hospitality Saas Software focuses on providing digital solutions for hospitality businesses, while hotel front desk agents handle guest interactions and operational tasks onsite. Both roles are essential in the hospitality industry but serve different functions—software supports operations, whereas agents provide direct guest service.

What is hospitality SaaS software?

Hospitality SaaS software refers to cloud-based solutions designed specifically for businesses in the hospitality industry, such as hotels, restaurants, and resorts. These platforms typically offer tools for property management, reservations, guest services, billing, and analytics, all accessible via the internet without the need for on-site servers. Using SaaS (Software as a Service) helps hospitality businesses streamline operations, improve guest experiences, and reduce IT costs. Updates and support are managed by the software provider, ensuring that the latest features and security measures are always available. This approach allows hospitality businesses to scale their operations efficiently and adapt quickly to changing customer needs.

What are the key skills and qualifications needed to thrive in Hospitality SaaS Software roles, and why are they important?

Success in Hospitality SaaS Software roles requires a blend of software development or implementation expertise, industry knowledge of hospitality operations, and often a relevant degree in computer science or information systems. Familiarity with property management systems (PMS), cloud platforms, APIs, and experience with SaaS solutions are typically expected, along with certifications in project management or relevant software. Strong communication, problem-solving abilities, and customer-centric thinking distinguish top performers in this field. These skills ensure seamless deployment and support of software solutions that enhance operational efficiency and guest experience in the hospitality industry.

How does a role in Hospitality SaaS Software typically collaborate with hotel operations teams to ensure successful software implementation?

Professionals working in Hospitality SaaS Software often collaborate closely with hotel operations teams by providing onboarding support, conducting training sessions, and gathering feedback on system usability. They regularly work with front desk managers, reservation staff, and IT personnel to tailor software features to operational needs and resolve any issues that arise. Open communication and active problem-solving are key, as these roles bridge the gap between technology development and practical hospitality workflows to ensure smooth adoption and ongoing satisfaction.
More about Hospitality Saas Software jobs
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What states have the most Hospitality Saas Software jobs? States with the most job openings for Hospitality Saas Software jobs include:
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Hospitality Saas Software jobs near you
Platform Technical Support (Hospitality SaaS) - LatAm

Platform Technical Support (Hospitality SaaS) - LatAm

Aquiva Labs

Remote

$38K - $48K/yr

Full-time

Posted 11 days ago

Job description

Platform Technical Support (Hospitality SaaS) - LatAm
Department: HAPI
Employment Type: Full Time
Location: Global
Reporting To: Joe Monette
Description
Hapi is hiring a Platform Technical Support Specialist to provide client and internal support for our Hospitality B2B SaaS platforms and products. This role includes communication with clients, reviewing error logs, managing support cases, and troubleshooting errors.
Successful candidates should be excellent at troubleshooting software issues, understanding how systems work, and collaborating with internal teams to resolve complex problems.
This role is open for LatAm and fully remote. We are hiring a candidate with 7 days a week availability.
Key Responsibilities
  • Provide high-quality technical support to customers via phone, email, and chat, acting as the first point of contact for all inquiries.
  • Identify, troubleshoot, and resolve customer issues related to our software. This includes investigating potential bugs, guiding users through complex workflows, and answering configuration questions.
  • Own and manage a personal queue of support tickets in our ticketing system (e.g., Zendesk, Salesforce), ensuring timely, accurate resolution and clear communication.
  • Document all customer interactions and issue resolutions clearly and concisely.
  • Develop and maintain a deep understanding of our software's features, functions, and best practices.
  • Escalate complex or unresolved issues to senior specialists, Team Lead, or your Supervisor as needed.
  • Help build our internal and external customer-facing knowledge base by writing and updating help articles, FAQs, and troubleshooting guides.

Qualifications
Required:
  • At least one year of experience in a technical, customer-facing role, such as B2B SaaS support, technical support, application support, or similar (hospitality experience preferred).
  • Experience managing cases in a support ticketing system (Zendesk, Salesforce Service Cloud, Jira, or equivalent).
  • Demonstrated ability to troubleshoot software issues beyond scripted responses, including investigating root causes and working through ambiguity.
  • Customer-First Mindset: You have a genuine passion for helping people and a high degree of empathy. You remain calm and professional, even under pressure.
  • Technical Aptitude: You are tech-savvy and a quick learner. You enjoy figuring out how software works.
  • Communication Skills: Exceptional verbal and written communication in English. You can explain complex technical concepts in a simple, clear way.
  • Organization: You are highly organized, able to manage multiple priorities, and have excellent attention to detail.
  • Experience with hospitality technology, including property management systems and interfaces.
  • Strong familiarity with AWS CloudWatch
  • Familiarity with RESTful APIs, JSON documents, and tools like Postman.
  • Direct experience in the hospitality industry or with hotel software (PMS, CRS, etc.).
  • Prior experience working for a B2B SaaS company.
  • Background in hospitality combined with hands-on experience supporting technology users.

Why Join Hapi
  • Be part of a fast-growing company shaping the future of hospitality technology connectivity.
  • Work on meaningful, high-visibility marketing initiatives that directly impact growth.
  • Collaborate with an experienced, strategic marketing team.
  • Opportunity to take ownership of design and help scale a global brand presence.

Apply