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Hospitality Risk Management Jobs in Orangeburg, SC

Cloudbeds

Director of Customer Support

North, SC · On-site

$180K - $190K/yr

Senior leadership experience managing managers across multiple regions * Advanced degree in Hospitality or Business * Experience standing up a customer recovery or save motion for at-risk accounts ...

All JobsHospitality Risk Management JobsHospitality Risk Management Jobs in Orangeburg, SC

Hospitality Risk Management information

See Orangeburg, SC salary details

$41.7K

$99.4K

$160.6K

How much do hospitality risk management jobs pay per year?

As of Sep 4, 2026, the average yearly pay for hospitality risk management in Orangeburg, SC is $99,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $126,600.00 per year, depending on experience, location, and employer.

What is hospitality risk management?

Hospitality risk management is the process of identifying, assessing, and mitigating risks that can impact hospitality businesses such as hotels, restaurants, and resorts. This includes managing potential issues like guest safety, food safety, property damage, legal liabilities, and financial losses. Effective risk management helps protect both guests and the business, ensures compliance with regulations, and maintains a positive reputation. Professionals in this field implement safety protocols, train staff, and develop emergency plans to minimize potential threats.

What are some common challenges faced in hospitality risk management and how can professionals proactively address them?

Professionals in hospitality risk management often face challenges such as ensuring guest safety, maintaining compliance with health and safety regulations, and managing liability for incidents on the property. To proactively address these, risk managers typically conduct regular safety audits, provide staff training on emergency procedures, and develop comprehensive risk mitigation plans. Collaborating closely with operations, legal, and human resources teams is crucial to identify potential risks early and implement effective controls, ensuring a safe and compliant environment for both guests and staff.

What are the key skills and qualifications needed to thrive in hospitality risk management, and why are they important?

To thrive in Hospitality Risk Management, you need a solid background in risk assessment, compliance, and hospitality operations, often supported by a degree in hospitality management, business, or risk management. Familiarity with risk analysis software, incident reporting tools, and certifications such as Certified Risk Manager (CRM) or Certified Hospitality Risk Manager (CHRM) are typically required. Excellent communication, analytical thinking, and problem-solving skills help professionals anticipate and mitigate potential risks while fostering a culture of safety. These skills are essential for protecting guests, staff, and assets, ensuring regulatory compliance, and maintaining a positive reputation in the hospitality industry.

What is the difference between Hospitality Risk Management vs Hospitality Safety Coordinator?

AspectHospitality Risk ManagementHospitality Safety Coordinator
CredentialsCertifications in risk management, safety, or hospitality managementSafety certifications, OSHA training, hospitality safety courses
Work EnvironmentHotels, resorts, restaurants, event venuesHotels, resorts, hospitality venues
Employer & Industry UsageUsed by risk managers in hospitality to prevent lossesUsed by safety teams to ensure compliance and safety standards

Hospitality Risk Management focuses on identifying and mitigating risks across the hospitality industry, including financial, legal, and operational threats. Hospitality Safety Coordinators primarily concentrate on implementing safety protocols and ensuring compliance with safety regulations. While both roles aim to protect the organization, risk management has a broader scope, whereas safety coordinators focus specifically on safety procedures and compliance.

What cities near Orangeburg, SC are hiring for Hospitality Risk Management jobs?

Cities near Orangeburg, SC with the most Hospitality Risk Management job openings:

Hospitality Risk Management jobs near you
Infographic showing various Hospitality Risk Management job openings in Orangeburg, SC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $99,442 per year, or $47.8 per hour.

Global Director, Mid-Market Onboarding

Third-Party Job Posts

North, SC

$160K - $190K/yr

Full-time

Re-posted 3 days ago

Job description

How You'll Make an Impact:

As Global Director, Mid-Market Onboarding, you will own and scale the onboarding function for Cloudbeds' fastest-growing and most complex customer segment. You'll lead the team responsible for guiding mid-market customers from contract signature through go-live, adoption, and a clean transition to Account Management. You'll build the frameworks, standards, metrics, and team capability that make that experience world-class and repeatable at scale.

You'll inherit a team of dedicated ICs and leads that have been experimenting with new ways to support these customers and improve their experience. Your charter is to get leadership in place and be maniacal about customer experience while building the project-management rigor that complex mid-market deployments demand. You'll be measured on onboarding velocity, deployment quality, customer satisfaction, and the long-term retention impact of a strong start.

Our Onboarding Team:

Our team is passionate about delivering exceptional customer experiences and helping hoteliers succeed with Cloudbeds from day one. We build together with a test-and-learn mindset that encourages innovation, collaboration, and continuous improvement. Every team member is valued and empowered to share feedback, ideas, and insights so we can learn, grow, and improve both as individuals and as a team. Leaders who thrive here are proactive communicators, collaborative problem-solvers, and true customer advocates who enjoy navigating complexity while building the systems and people that scale it.

What You Bring to the Team:

  • Lead, coach, and develop the Mid-Market Onboarding team - including Onboarding Project Managers and senior coaches - setting clear expectations, performance standards, growth paths, and a culture of accountability and continuous improvement
  • Own end-to-end onboarding outcomes for mid-market customers from sales handoff through go-live, adoption, and transition to Account Management - diagnosing and fixing execution gaps in training quality, error detection, and deployment velocity
  • Build standardized onboarding frameworks, SOPs, and configuration standards for complex multi-property and 25-100+ room deployments that balance customization with scalability
  • Establish and own the metrics that matter: onboarding velocity, deployment quality scores, training completion, CSAT/NPS, and early-lifecycle retention - monitoring portfolio health and intervening early on at-risk projects
  • Own capacity and staffing planning for the division - forecasting demand, balancing workload across the team, and partnering with leadership on headcount decisions
  • Serve as a senior escalation point for complex or at-risk mid-market deployments and partner with Account Management on clean, trust-preserving handoffs
  • Partner cross-functionally with Sales, Product, Support, Professional Services, and Account Management - bridging what gets sold and what gets delivered, and contributing to the broader strategy for how Cloudbeds serves mid-market and enterprise-adjacent customers

What Sets You Up for Success:

  • 7+ years in hospitality or hospitality technology, including hands-on customer onboarding or implementation experience and team leadership (time at a hotel, hotel group, or a PMS or hospitality-tech company; OTA or travel-distribution experience on its own does not count)
  • Track record of building or significantly improving onboarding and implementation functions and frameworks
  • Proven people-leadership experience - hiring, coaching, and developing customer-facing teams in a distributed, global environment
  • Strong project-management foundation: scope, milestones, timelines, and risk mitigation applied to complex multi-stakeholder deployments
  • Deep understanding of hotel operations and the complexity of serving multi-property, mid-market hospitality customers
  • Ability to move fluidly between strategy and execution - you can design the framework and roll up your sleeves to implement it
  • Data-driven: comfortable with KPIs, dashboards, and using insights to drive decisions

Bonus Skills to Stand Out:

  • Additional language fluency (Spanish, Portuguese) at a business-professional level
  • Direct experience onboarding or implementing customers at a hospitality SaaS or PMS company
  • Familiarity with property management systems, payments, or hospitality fintech
  • Experience building onboarding or implementation functions at a scale-up stage company
  • Background working with hotel management companies, small chains, or the consultant ecosystem

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $160,000 and $190,000 USD. Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates).
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