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Hospitality Inn Jobs in Connecticut (NOW HIRING)

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Hospitality Inn information

See Connecticut salary details

$23.6K

$55.5K

$83.5K

How much do hospitality inn jobs pay per year?

As of Aug 22, 2026, the average yearly pay for hospitality inn in Connecticut is $55,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a Hospitality Inn?

A Hospitality Inn is a type of lodging establishment that provides accommodations, amenities, and services to travelers and guests. These establishments often offer comfortable rooms, dining options, and additional facilities like meeting rooms, fitness centers, or swimming pools. The goal of a Hospitality Inn is to create a welcoming environment and ensure guests have a pleasant and convenient stay. They are typically found in cities, near airports, or along travel routes, serving both business and leisure travelers.

What are some common challenges faced by staff working at a Hospitality Inn, and how can they be addressed?

Staff at a Hospitality Inn often encounter challenges such as managing high guest expectations, handling unexpected booking changes, and maintaining smooth communication across departments. To address these, it's important to stay organized, develop strong problem-solving skills, and foster a collaborative team environment. Regular training sessions, effective use of management software, and open lines of communication with both guests and colleagues help ensure a positive experience for everyone involved.

What are the key skills and qualifications needed to thrive as a Hospitality Inn Manager, and why are they important?

To thrive as a Hospitality Inn Manager, you need expertise in hotel operations, customer service, and staff management, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and financial software is crucial for daily operations. Outstanding interpersonal skills, problem-solving abilities, and leadership make someone excel in this role. These skills ensure efficient operations, guest satisfaction, and a positive work environment, which are critical for the success of any hospitality establishment.

What is the difference between Hospitality Inn vs Hotel Front Desk Agent?

AspectHospitality InnHotel Front Desk Agent
Primary RoleManage guest check-ins/outs, reservations, and guest services at a hospitality innAssist guests with check-in/out, reservations, and inquiries at a hotel
Work EnvironmentSmall to mid-sized inns, limited amenitiesLarge hotels, extensive guest services
CredentialsHigh school diploma often required; hospitality certifications optionalHigh school diploma; hospitality or customer service certifications beneficial
Industry UsageUsed in smaller lodging establishmentsCommon in hotel chains and larger properties

Both roles involve guest service and reservations, but Hospitality Inn typically refers to smaller lodging establishments, while Hotel Front Desk Agents work in larger hotels. The responsibilities and credentials are similar, with the main difference being the size and scope of the property.

What are popular job titles related to Hospitality Inn jobs in Connecticut?

For Hospitality Inn jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Hospitality Inn jobs in Connecticut look for?

The top searched job categories for Hospitality Inn jobs in Connecticut are:

What cities in Connecticut are hiring for Hospitality Inn jobs?

Cities in Connecticut with the most Hospitality Inn job openings:

Hospitality Inn jobs near you

Night Auditor | Norwalk Residence Inn

Shaner Hotel Group

Norwalk, CT

$15 - $20/hr

Full-time

Re-posted 19 days ago

Job description


 

  • Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Other duties as assigned.


Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.  The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
 

  • High school graduate or equivalent.
  • Accounting background a plus
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.


Shaner Hotels has an exciting opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk, Connecticut! This modern 102-room extended-stay hotel offers guests a comfortable and convenient home base in one of the area's most vibrant communities.

Ideally situated within walking distance of the trendy SoNo (South Norwalk) district, our guests have easy access to an incredible variety of dining, shopping, entertainment, and local attractions. The Residence Inn Norwalk provides the perfect blend of comfort, convenience, and modern amenities for both business and leisure travelers.

As a member of the Shaner Hotels team, you'll have the opportunity to create memorable guest experiences while working in a welcoming and dynamic hospitality environment.

If you're passionate about hospitality and ready to grow your career, Residence Inn Norwalk is the perfect place to join the Shaner Hotels family. Be part of a team committed to exceptional service, teamwork, and helping associates achieve their career goals.

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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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