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Hospitality Associate Jobs in Baltimore, MD (NOW HIRING)

Block by Block

Hospitality Associate

Baltimore, MD · On-site

$17/hr

Hospitality Ambassador Pay Range: $17.00 to $17.00 per hour (Weekly Pay & Pay Advance Before Payday!) Shift/Schedule: * Sun. - Thu. from 1:30pm to 10:00pm * Fri. & Sat. from 2:30pm to 11:00pm Who We ...

The Melting Pot

Hospitality Specialist

Towson, MD

$14.25 - $19.75/hr

We are a premier fondue restaurant located on York Road in Uptown, Towson. At the Melting Pot, fondue truly becomes a memorable dining experience where guests can dip into something different - and ...

The Melting Pot

Hospitality Specialist

Towson, MD · On-site

$14.25 - $19.75/hr

DESCRIPTION We are a premier fondue restaurant located on York Road in Uptown, Towson. At the Melting Pot, fondue truly becomes a memorable dining experience where guests can dip into something ...

The Melting Pot

Hospitality Specialist

Towson, MD · On-site

$14.25 - $19.75/hr

We are a premier fondue restaurant located on York Road in Uptown, Towson. At the Melting Pot, fondue truly becomes a memorable dining experience where guests can dip into something different - and ...

Playfly Sports

Hospitality Concierge

Baltimore, MD · On-site

$15.50 - $19.75/hr

HOSPITALITY CONCIERGE (MORGAN STATE) Baltimore, Maryland On-Site (Part-Time on Gamedays Only) THE ... We support an inclusive workplace where associates excel based on personal merit, qualifications ...

AEG

Hospitality Concierge

Baltimore, MD · On-site

$15.50 - $19.75/hr

HOSPITALITY CONCIERGE (MORGAN STATE) Baltimore, Maryland On-Site (Part-Time on Gamedays Only) THE ... We support an inclusive workplace where associates excel based on personal merit, qualifications ...

Concord Hospitality

Housekeeper Room Care

Linthicum, MD · On-site

$16 - $17/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. If you are looking for a job where you will ...

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Hospitality Associate information

See Baltimore, MD salary details

$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for hospitality associate in Baltimore, MD is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.57 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Baltimore, MD?

The most popular types of Hospitality jobs in Baltimore, MD are:

What are popular job titles related to Hospitality Associate jobs in Baltimore, MD?

For Hospitality Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Baltimore, MD look for?

The top searched job categories for Hospitality Associate jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Hospitality Associate jobs?

Cities near Baltimore, MD with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,907 per year, or $18.7 per hour.

Hospitality Associate

Block by Block

Baltimore, MD • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Block By Block rating

5.0

Company rating: 5.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

41st of 62 rated cleaning companies

Job description

Job Title: Hospitality Ambassador
Pay Range: $17.00 to $17.00 per hour (Weekly Pay & Pay Advance Before Payday!)
Shift/Schedule:
  • Sun. - Thu. from 1:30pm to 10:00pm
  • Fri. & Sat. from 2:30pm to 11:00pm

Who We Are:
At Block by Block, we employ Ambassadors to make public spaces better by making them friendlier, safer, and cleaner for the communities we serve.
If you're outgoing and friendly, and enjoy working outside and meeting new people, we have just the job for you -- Hospitality Ambassador. This is also a great opportunity for retirees, veterans, and graduating high school seniors who are looking for their first job.
What You'll Be Doing:
  • This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall experience and appearance of the zone they are assigned to. Must maintain a positive, professional demeanor at all times.
  • Actively acknowledge and engage pedestrians and visitors with a friendly greeting/smile in order to provide directions and/or city information.
  • Litter removal -- While moving through the zone with a rolling trash can that has supplies/tools, remove litter: fast food bags, cups, soda cans, cigarette butts, and other debris on the streets/sidewalks and alleys. Remove graffiti and posters from light posts, trash cans, news boxes, etc. Pull weeds.
  • Damp wipe and straighten outdoor surfaces, such as trash can lids, news boxes, etc.
  • Be watchful for unwanted behaviors or criminal activity and report to the Safety Ambassadors via two-way radios. Must be able to complete basic daily reports of tasks completed, which requires being proficient in speaking, reading, and writing the English language.

What's In It For You:
  • Weekly Pay
  • Pay Advance -- Get a pay advance before payday with Rapid Pay
  • Health Benefits: medical, dental, vision, life
  • Paid Time Off (PTO)
  • Free uniforms for all weather conditions.
  • Employee Assistance and our Employee Cares Program (disaster & tragedy assistance fund)
  • A fun work culture and a lot more!

Check Out Our Day In the Life Video:
https://www.youtube.com/watch?v=x7cI2vB9Y4k
Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Experience preferred, but not required. We will train.
  • Must have a H.S. Diploma or GED
  • Must be at least 18 years of age.
  • Must have the physical capacity to walk and (may include riding a 3-wheeled bike cart) continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
  • Must be able to work outdoors in all conditions (free uniforms provided)
  • Must be able to speak, read, and write the English language in order to create basic reports.

Check Out Our Day In the Life Video:
https://www.youtube.com/watch?v=x7cI2vB9Y4k
Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
(Keywords: Block by Block, ambassador, cleaning, grounds crew, landscaping, hospitality, safety, security, community outreach)

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