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Hospitality Associate Jobs in Athens, TN (NOW HIRING)

Vision Hospitality Group

Night Auditor

Cleveland, TN · On-site

$12.25 - $16.50/hr

As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do ...

Garden Plaza at Cleveland

Server

Cleveland, TN · On-site

Position Summary The Server delivers restaurant style dining services with a hospitality focus in ... Every day, team members at Century Park Associates choose to go beyond their s, exceeding ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Athens, TN

Hospitality Associate information

See Athens, TN salary details

$8

$15

$29

How much do hospitality associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hospitality associate in Athens, TN is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $16.49 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Athens, TN?

The most popular types of Hospitality jobs in Athens, TN are:

What cities near Athens, TN are hiring for Hospitality Associate jobs?

Cities near Athens, TN with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Athens, TN as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,802 per year, or $15.8 per hour.

Manager in Training (MIT)

Guernsey Holdings LLC

Madisonville, TN

$14 - $17.50/hr

Full-time

Re-posted 28 days ago

Job description



POSITION SUMMARY:  

The Manager in Training (MIT) position requires participation in a structured program designed to develop comprehensive knowledge of Sonic restaurant operations, including finance, staff management, and customer service, under the guidance of a General Manager. This program provides hands-on experience to prepare candidates for advancement to the General Manager role.

KEY RESPONSIBILITIES:

 Assisting the general manager with daily operations and driving revenue.

Assist in the oversight of daily store activities, ensure cleanliness, manage inventory, and handle scheduling.

Learn to interpret P&L (profit & loss) statements, manage payroll, control expenses, and track revenue.

Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements.

Assist with recruiting, hiring, training, coaching, and developing team members.

Celebrating team successes and coaching for better performance.

Setting expectations and providing clear and continuous feedback.

Creating an upbeat, positive atmosphere that makes work fun.

Helping employees understand the big picture and their role by sharing the "why" behind tasks.

In partnership with the General Manager, establish and support a community outreach program, making a difference, and growing sales for the Drive-In and the brand.

Enforce all federal, state, and local labor laws.

Uphold company food safety, food handling, and sanitation requirements to ensure the health and safety of our customers and employees.

Perform other job-related duties as assigned or required.



QUALIFICATIONS/SKILLS:

 Strong communication, math, and analytical abilities are essential for handling scheduling, budgeting, and conflict resolution.

The ability to maintain a positive leadership style, especially during rushes and stressful situations.

Resiliency - trying different approaches to solve a problem; working to get better every day.

Ability to prioritize and complete tasks accordingly.

Available approximately 50 hours per week; able to work flexible hours, including weekends, holidays, and closing shifts as needed.     

EDUCATION AND/OR EXPERIENCE:

 Minimum of 2-3 years of general management experience in food service or hospitality.

Associate degree in business or related field preferred.

Willingness to relocate to available store openings upon successful completion of training within a minimum of a 45-mile radius from home base.

Current certifications (e.g., ServSafe)  


ESSENTIAL PHYSICAL FUNCTIONS

        Must have the ability/stamina to work a minimum of 50 hours a week.

        Ability to stand/walk for 8-10 hours per day on average.

        Must be able to lift and carry up to 50 lbs.

        Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.

        Must be able to work in both warm and cool environments, indoors and outdoors.

        Must be able to tolerate higher levels of noise from music and customer traffic.

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