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Hospital Practice Manager Jobs in Hamilton, ON (NOW HIRING)

The Practice Manager will provide onsite leadership and oversight of the veterinary health care ... Implement team scripting, in-Hospital marketing, and social media content to help capture new ...

Veterinary Hospital Manager/RVT - Weston Veterinary Clinic We are excited to start the process of ... However, it would be wonderful if you have experience using ezyVet Practice Managment Software. We ...

Veterinary Hospital Manager/RVT - Weston Veterinary Clinic We are excited to start the process of ... However, it would be wonderful if you have experience using ezyVet Practice Managment Software. We ...

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Hospital Practice Manager information

What does a hospital practice manager do?

A Hospital Practice Manager is responsible for overseeing the daily administrative and operational functions of a hospital's medical practice or department. Their duties include managing staff, budgeting, scheduling, ensuring regulatory compliance, and improving patient care processes. They act as a liaison between healthcare providers, staff, and patients to ensure smooth operations. Additionally, they work to implement strategies that enhance efficiency and the overall quality of healthcare services.

What are the key skills and qualifications needed to thrive as a hospital practice manager?

To thrive as a Hospital Practice Manager, you need a solid background in healthcare administration, financial management, and regulatory compliance, usually supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHR), and certifications such as Certified Medical Practice Executive (CMPE) are often required. Exceptional leadership, problem-solving, and communication skills help manage diverse teams, resolve conflicts, and ensure smooth operations. These skills and qualifications are crucial for maintaining efficient, compliant, and patient-centered hospital practices.

What are some common challenges faced by hospital practice managers, and how can they be addressed?

Hospital Practice Managers often navigate challenges such as balancing administrative duties with staff management, adapting to changing healthcare regulations, and ensuring efficient patient flow. Managing multidisciplinary teams requires strong communication and conflict resolution skills. Staying updated on compliance standards and implementing streamlined processes can help address these challenges, while fostering a collaborative work culture supports both staff satisfaction and patient care quality.

What is the difference between Hospital Practice Manager vs Medical Office Manager?

AspectHospital Practice ManagerMedical Office Manager
CredentialsTypically requires a bachelor's degree in healthcare administration or related fieldOften requires a bachelor's degree or relevant experience in healthcare administration or office management
Work EnvironmentManages hospital outpatient clinics or departments within a hospital settingOversees administrative functions in outpatient clinics or physician offices
Employer & IndustryHospitals, healthcare systemsPrivate medical practices, outpatient clinics
Common Search & ComparisonHospital Practice Manager vs Medical Office Manager

The Hospital Practice Manager and Medical Office Manager roles share similarities in healthcare administration but differ mainly in work environment and scope. The Hospital Practice Manager oversees hospital outpatient services, requiring experience in hospital settings, while the Medical Office Manager focuses on managing private or outpatient clinics. Both roles require strong organizational skills and healthcare knowledge, but their specific responsibilities and work settings distinguish them.

What are popular job titles related to Hospital Practice Manager jobs in Hamilton, ON?

For Hospital Practice Manager jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Hospital Practice Manager jobs in Hamilton, ON look for?

The top searched job categories for Hospital Practice Manager jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Hospital Practice Manager jobs?

Cities near Hamilton, ON with the most Hospital Practice Manager job openings:

Practice Manager

P3 Veterinary Partners

Ottawa, ON โ€ข On-site

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description

Leadership Opportunity in Pakenham (40 minutes west of Ottawa) Experienced RVTs encouraged to apply!

Mississippi Veterinary Services is searching for an enthusiastic Practice Manager to join our amazing team in a full-time capacity.

If you're searching for a welcoming environment where you will be appreciated for your contribution to a team of really supportive people and possess a disposition towards leadership - we want to hear from you!

Our team is truly one-in-a-million. We laugh and have fun together every day, so it's important that we identify someone with a cheerful and amiable disposition that shares our enthusiasm for convivial teamwork. We take pride in the dynamic and supportive culture we have fostered, and look forward to nurturing the establishment of our next colleague and friend. If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.

The Practice Manager will provide onsite leadership and oversight of the veterinary health care team to ensure that high quality care is provided to our patients and their people.

The successful candidate will be scheduled for an average of 40 hours per week over 5 days.

Key Duties & Responsibilities
  • Provide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital
  • Lead the continuous improvement of the quality of customer service and medical care
  • Ensure smooth communication throughout a client's visit. Work alongside the Medical Director to resolve client concerns
  • Oversee that all client communication such as welcome letters, sympathy cards, and newsletters are sent in accordance with Hospital protocols & approved timelines
  • Implement team scripting, in-Hospital marketing, and social media content to help capture new clients, bond current clients, increase referrals, and generate community goodwill
  • Meet client needs for timely veterinary care. Tracks new clients/patients, frequency of visits, and achieves predetermined goals for appointment and surgery fill rates
  • Ensure team has sufficient and appropriate resources to deliver exceptional patient care.
  • Understand and help manage the financial drivers of the hospital
  • Ensure Cost of Sales as a percent of revenue is in line with budget. Maintain reasonable levels of inventory and put plans of action in place to eliminate bulk ordering and expired goods
  • Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
  • Work with Regional Manager and Medical Director to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed
  • Prepare financial, bookkeeping, and accounting reports
  • Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
  • Follow and adhere to the monthly schedule authorization and predict staffing needs. Verify that the financial health of the Hospital supports planned new hires
  • Act as a positive role model, using a collaborative approach and assuming positive intent. Set others up for success and foster open, proactive, and cooperative relationships
  • Collaborate with Regional Manager and Medical Director to recruit, mentor and retain a team with an emphasis on accountability, high morale, collegiality, effective teamwork and high moral standards
  • Monitor and discuss the Key Performance Indicators for hospital and team member performance with Regional Manager and Medical Director and implement an action plan where necessary
  • Meet expectations and timelines determined by Regional Manager in relation to hospital initiatives. Hold the team accountable on job responsibilities and deliverables
  • Review feedback with Regional Manager from data management and reporting platforms. Implement actionable strategies to elevate patient care and capture revenue in areas such as bonding rates, reminders and forward booking
  • Ensure that fee schedules are current, revenue category budgets are achieved, and shorts are investigated.ย  Monitor fee capture and discounting to ensure reasonable and appropriate value
  • Consistently uses the resources available (Vet Success, PIMS, ALLYDVM etc.) to analyze and make effective actionable decisions that impact operations including, but not limited to, asset purchases, new hires, rate changes, and conflict resolution
  • Work with Home Office to ensure that all voluntary and mandatory controls, standards, requirements, rules & regulations are followed & any training needed is conducted (Employment Standards, CVO, AAHA, WHMIS, OHS, Xray etc)
  • Ensures the hospital team is able to succeed in their duties by providing coaching, development, training, mentorship and education as required
  • When Reception coverage is needed: the Practice Manager will assist with clerical and reception duties, client and in-patient intake and discharge duties, schedules, appointments, answers questions, and maintains front office and exam room flow.ย 
Education
  • A minimum of two years of experience providing onsite leadership and oversight of a veterinary or medical health care team is preferred
  • Education and training in business administration preferred
  • In-depth understanding of Human Resources and proven experience leading and innovating practices preferred
  • A vision to foster an inclusive, employee-centric culture
  • Experience developing strategic and multi-year business plans, resource forecasts, and in managing operational budgets
  • Experience with coaching, conflict resolution, and performance management
  • Proven ability to build and nurture relationships at all levels
  • Ability to influence and communicate in a clear and effective manner
  • An approach that is progressive, strategic, humble, and achievement oriented
  • Exemplary oral and written communication skills
Total Compensation - we will support your personal, financial, and professional growth through:
    • Competitive Salary: we offer a competitive range of $60,000 - $75,000/yr based on full-time hours, commensurate with experience and skill set
    • A Comprehensive Health Benefits Package (Medical, Dental, & Vision premiums paid by clinic)
    • Professional Services Coverage (chiropractor, massage therapist, physiotherapist, acupuncturist and more)
    • Enhanced Mental Health Practitioner Coverage
    • P3 Pawsitive Health & Lifestyle Spending Account
    • Unlimited Continuing Education (CE) funds for advanced professional development plus three days of paid leave to attend CE
    • Employee Assistance Program
    • Paid Licensing & Membership Dues
    • Paid Vacation Time
    • Paid Sick & Personal Emergency Days
    • Generous Veterinary Discounts (75% off services for your own pets, and an extended family and friends discount)
    • Clothing Allowance
    • Eligibility for EBITDA-based Performance Bonus
    • Relocation Allowance to help with moving expenses can be arranged for out-of-town candidates!

If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace.

Visit our website at: https://mississippivet.ca/

Contact Information: Text, call, or email Aysha at 289-707-4235 or [emailย protected]ย to arrange an introductory conversation to learn more.

Artificial intelligence (AI) is not used to screen, assess, or select applicants in our hiring process.

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace. If accommodation is needed, please contact [emailย protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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