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Hospice Triage Rn Jobs in Virginia (NOW HIRING)

Triage Staffing

Travel Nurse RN - Hospice

Roanoke, VA · On-site

Triage Staffing is seeking a travel nurse RN Hospice for a travel nursing job in Roanoke, Virginia. & Requirements * Specialty: Hospice * Discipline: RN * Start Date: 08/10/2026 * Duration: 13 weeks ...

Gentiva Hospice

Hospice Registered Nurse

Roanoke, VA · On-site

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

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Hospice Triage Rn information

What is a hospice triage RN?

Hospice Triage RNs are registered nurses who provide telephone-based assessment, support, and triage for hospice patients and their families, often outside of regular business hours. They assess symptoms, provide guidance on medication and care, and help determine if an in-person visit is needed. Their role is crucial in ensuring patients receive timely, appropriate care while remaining comfortable at home during end-of-life care. They also serve as a resource for hospice staff, providing clinical advice and support.

What are the key skills and qualifications needed to thrive as a hospice triage RN, and why are they important?

To thrive as a Hospice Triage RN, you need strong clinical assessment abilities, hospice care knowledge, and an active RN license, often with experience in end-of-life or palliative care. Familiarity with phone triage systems, electronic health records (EHRs), and symptom management protocols is typically required. Compassion, excellent communication, and critical thinking are essential soft skills for effectively supporting patients and families remotely during critical times. These skills ensure timely, sensitive, and accurate care decisions, which are vital for patient comfort and family reassurance in hospice settings.

How does a hospice triage RN manage high call volumes and prioritize patient needs during busy shifts?

Hospice Triage RNs often handle multiple patient calls simultaneously, especially during evenings, weekends, and holidays. To manage this, they utilize strong clinical judgment and established triage protocols to quickly assess the urgency of each situation, ensuring that critical needs are addressed first. Effective communication, documentation, and collaboration with on-call teams and field nurses are essential to provide timely care and support. Developing strategies for staying organized and remaining calm under pressure helps triage RNs deliver quality care even during high-demand periods.

What is the difference between Hospice Triage Rn vs Hospice Case Manager?

AspectHospice Triage RnHospice Case Manager
CertificationsRN license, possibly CPR and hospice-specific trainingRN license, certification in case management (e.g., CCM) often preferred
Work EnvironmentEmergency or urgent care settings, patient triage over the phone or in personHome visits, care planning, patient and family support
Primary ResponsibilitiesAssess patient symptoms, determine urgency, provide immediate guidanceCoordinate ongoing care, develop care plans, monitor patient progress

Hospice Triage Rns focus on urgent assessments and immediate decision-making, often in emergency situations, while Hospice Case Managers handle comprehensive care planning and ongoing patient management. Both roles require RN licensure but differ in scope and daily tasks within hospice care.

What cities in Virginia are hiring for Hospice Triage Rn jobs? Cities in Virginia with the most Hospice Triage Rn job openings:
Hospice Triage Rn jobs near you
Infographic showing various Hospice Triage Rn job openings in Virginia as of August 2026, with employment types broken down into 3% As Needed, 53% Full Time, 15% Part Time, and 29% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Telephone Triage Registered Nurse

Virginia Heart

Falls Church, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Location: Falls Church, Fairfax, VA Status:  Full-Time/Non-ExemptSalary Range:  $34.00 - $38.50

$5,000 Sign-On Bonus

 

Are you looking for new career opportunities, great wages, excellent benefits and work-life balance?   Follow your heart to Virginia Heart!

At Virginia Heart, we are looking for a compassionate Telephone Triage Registered Nurse to provide primary clinical support for the clinical services center.  The Telephone Triage RN ensures that patients and other customers are provided quality and effficient clinical service and facilitates a seamless patient experience in between office visits.  The Telephone RN is responsible for responding to patient calls in a profiessional, courteous, prompt way. 

When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:

  • No Nights, weekends or holidays!
  • Affordable Medical, Dental and Vision plans
  • 401(k) Retirement Plan
  • Paid Short-Term Disability
  • Employee Assistance Program for Mental and Physical well-being
  • Three Weeks of Paid Vacation upon eligibility
  • One week of Paid Sick Leave
  • Annual Merit-Based increases
  • Career Advancement Opportunities
  • Annual Merit-Based increases
  • Career Advancement Opportunities
  • Employee Referral Bonuses
  • Employee Discount ProgramstsQuarterly Employee Appreciation; Events to include therapy dogs, raffles, and other fun events

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting.  Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it. 

RESPONSIBILITIES:

  • Responsible for logging into and out of the call center system as assigned times.
  • Responsible for answering triage phone calls in a courteous professional and timely manner.
  • Provides friendly and empathetic telephone service to patients, their families or other healthcare workers. Answering medical questions, addressing concerns, or discussing symptoms with prompt resolution.
  • Appropriately triages call and escalate concerns or questions to the provider as appropriate.
  • Facilitates any appointment scheduling as needed.
  • Follows and adheres to established policy and procedures.
  • Documents clearly and concisely all patient interactions in the EMR.
  • Updates patient information (demographic, medication, history) in the EMR as necessary.
  • Adheres to prescribed service levels and goals to provide efficient service to patients.
  • Provides patient education as needed.
  • Informs patients of test results per Virginia Heart protocol.
  • Works as a resuscitative team member in emergency situations when in the office setting.
  • Upon successful completion of the Prescription Refill Authorization Competency Exam, authorizes prescription refills under direct supervision of the provider.
  • Upon successful completion of the Anticoagulation Management Competency Exam, performs anticoagulation therapy management.

REQUIREMENTS:

  • Successful completion of a Registered Nurse program.
  • Current Virginia State Registered Nurse License in good standing or valid Compact State License with the abillity to work in Virginia.
  • Must be able to commit to a Full-time position.
  • Minimum of 2-3years of clinical experience in the management of cardiac patients preferred.
  • Preferred experience in a triage call center setting.
  • Excellent written and verbal communication skills as well as organizational skills.
  • Strong ability to work independently and to multi-task in a fast-paced environment.
  • Prior experience with the use of an Electronic Health Record (EHR), EPIC preferred.
  • The telephone triage RN must successfully pass the prescription refill authorization, anticoagulation management and triage competency exam prior to working independently.
  • Must reside within a 50-mile radius of work location
Click link to view other available RN openings and locations for our company: https://virginiaheart.hiringplatform.com/list/careers)

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