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Homeless Worker Jobs in Calgary, AB (NOW HIRING)

Calgary Alpha House Society

Recovery Coach

Calgary, AB · On-site

CA$24.95/hr

Front line experience working with indigenous and or vulnerable populations and a desire to work ... Must be tolerant, non-judgmental with a high degree of compassion and empathy towards the homeless ...

The Alex

Psychiatrist

Calgary, AB · On-site

Prior experience working with vulnerable populations (e.g. homeless serving sector, refugee health, remote outreach medicine, or similar). * Strong understanding of addiction medicine. * Demonstrated ...

All JobsHomeless Worker JobsHomeless Worker Jobs in Calgary, AB

Homeless Worker information

What is a homeless worker?

Homeless Workers are professionals who support individuals and families experiencing homelessness. Their work involves assessing clients’ needs, connecting them to resources such as shelter, food, healthcare, and employment, and advocating on their behalf. Homeless Workers often collaborate with local agencies, nonprofits, and government services to help clients find stable housing and improve their quality of life. They also provide emotional support, crisis intervention, and guidance to help people regain independence. The role requires empathy, patience, and a strong commitment to social justice.

What skills and qualifications are needed to be a homeless worker?

To thrive as a Homeless Worker, you need a background in social work or a related field, knowledge of community resources, and often a relevant degree or certification. Familiarity with case management systems, client databases, and sometimes crisis intervention tools is essential. Compassion, active listening, resilience, and strong interpersonal skills help build trust and effectively support vulnerable individuals. These skills and qualities ensure that homeless workers can connect clients with appropriate services, advocate for their needs, and support their journey toward stability.

What challenges do homeless workers face, and how are they addressed?

Homeless Workers often encounter challenges such as building trust with clients who may have experienced trauma, navigating complex social service systems, and managing high caseloads. To address these, organizations usually provide regular training in trauma-informed care, offer strong team support and supervision, and encourage self-care practices to prevent burnout. Collaboration with multidisciplinary teams, including healthcare providers and housing specialists, is also common to ensure clients receive comprehensive support.

What is the difference between Homeless Worker vs Outreach Coordinator?

AspectHomeless WorkerOutreach Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in social servicesSimilar credentials; often requires experience in social work or community outreach
Work EnvironmentDirect interaction with homeless individuals, often in shelters, streets, or community centersSupervises outreach teams, plans programs, and coordinates services in community settings
Employer & IndustryNonprofits, government agencies, sheltersNonprofits, government agencies, community organizations
Search & Comparison IntentPeople comparing roles involving direct homeless assistancePeople looking into roles managing outreach programs

Homeless Workers focus on direct service and assisting homeless individuals, often working on the ground. Outreach Coordinators oversee outreach programs, coordinate teams, and develop strategies to connect homeless populations with services. While both roles serve the homeless community, their responsibilities and work environments differ significantly.

How to start working with the homeless?

To work as a homeless worker, gain relevant experience through volunteering or training in social services, outreach, or counseling. Obtain any required certifications, such as first aid or mental health training, and apply to organizations that serve homeless populations, such as shelters or outreach programs.

What careers help the homeless?

Careers that help the homeless include social workers, case managers, shelter staff, and outreach workers. These roles often require skills in counseling, crisis intervention, and knowledge of social services, and may involve working in shelters, community centers, or outreach programs to provide support and resources.
Homeless Worker jobs near you
Infographic showing various Homeless Worker job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution.

Relief Youth Worker - Windsor Park and Raido House

Calgary, AB • On-site

Calgary John Howard Society
See more jobs at Calgary John Howard Societyexternal

Full-time

Re-posted 27 days ago

Key responsibilities

  • Support and supervise youth within Raido House and Windsor Park to promote independence and achieve individualized goals.

  • Create opportunities for youth engagement in programming such as recreational, educational, art therapy, and community activities.

  • Complete documentation including referrals, assessments, crisis plans, case notes, and letters of support.

Job description

The Agency:

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behavior. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Program:

The Roofs for Youth program is a Calgary Homeless Foundation (CHF) funded program that operates within the Calgary Homeless Serving System of Care (CHSSC) to provide support for homeless youth or youth at risk of homelessness aged 15 to 24 years old; helping them successfully develop their living skills, transition to adulthood, and meet their self-defined goals for independence. Youth are either justice system involved or at risk of justice system involvement, lack stable housing, and have identified the need for intensive case-management support.


Roofs for Youth casework operates within the CJHS Natural Supports, Dignity and Respect, Trauma-Informed, Diversity, and Restorative Practice Frameworks. Youth receive a continuum of services from institutional discharge planning, housing placement, support with justice system navigation, access to employment and employability skill development, educational opportunities, connections to natural supports, basic needs support, life skills development, and intensive community-based case management. Roofs for Youth strives to be extremely collaborative both internally and externally in our relationships with the other agencies within the CHSSC and our youth's professional and natural supports. We value creativity, advocacy, and promoting a positive, supportive agency culture.


Roofs for Youth includes two place-based congregate living homes, Raido House (15 - 18 yrs.) and Windsor Park (18 - 24 yrs.), where clients may be placed if they need more on-site support. Our Outreach Casework Team supports a large number of youth (15 - 24 yrs.) in community, market housing with subsidy and intensive case-management.

The Position:

Reporting to either the Raido or Windsor Park Team Lead, the Relief Youth Worker will collaboratively support the youth of Raido House and Windsor Park alongside the Residential team. The Youth Worker is primarily responsible for supporting the youth of Raido House and Windsor Park as they move towards independence by creating opportunities to support individualized goal settingin the following areas: housing stability, recreation and dailyliving skills, connection to educational and employmentopportunities, safer substance use, and navigating the various systems involved with each youth (PACT, Children's Services, Youth Probation, Justice System, IRCS, etc.).


The primary focus and areas of responsibility include:


  • Creatively supporting and supervising the youth of Raido House or Windsor Park within a single staff model while ensuring that the program reflects a trauma informed and home-like environment.
  • Role modelling healthy behavior for the residents and compassionately developing plans that support an increased knowledge of independent living skills through teachable moments and skill building.
  • Collaboratively working with the Residential and Outreach Caseworkers to ensure that youth's goal plans are implemented consistently.
  • Navigating routine and crisis situations within a youth's life with a restorative approach.
  • Creating opportunities for youth to engage in programming, including but not limited to recreational, educational, art therapy, and community involvement.
  • Completing all documentation including referrals, assessments, crisis plans/risk assessments, case notes, and letters of support.
  • Attend to team responsibilities in terms of participation, communication, and demonstrating a positive attitude.


The scope of employment may include:

  • Sitting at a desk for multiple consecutive hours.
  • Attending to routine situations that include cooking and cleaning, snow shovelling, and various recreational opportunities.
  • Being subject to potentially difficult client situations that involve the impact of trauma and/or death of clients, utilizing crisis intervention strategies to de-escalate potentially violent or high-risk situations.
  • This is an hourly/no benefit position with no guaranteed hours. Relief Staff are asked to be available for all shifts including evening, weekends, and overnight shifts.


Experience& Education:

  • Relevant degree or diploma from a recognized educational institution.
  • 2+ years supporting at risk individuals facing homelessness.
  • A demonstrated history of thriving in fast-paced environments that require creativity and ongoing troubleshooting.


In the event that you do not have all the required experience and education, but feel that you have exception strengths in other areas that make you a great fit for this role, please feel free to apply anyway and tell us why!


The successful candidate will be required to provide:

  • a Police Information Check (PIC); and
  • a Child Intervention Record Check.

Applications will be accepted until a suitable candidate is found.

Apply