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Homeless Outreach Teams information

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$30K

$85.7K

$126.5K

How much do homeless outreach teams jobs pay per year?

As of Sep 11, 2026, the average yearly pay for homeless outreach teams in the United States is $85,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the difference between Homeless Outreach Teams vs Homeless Case Managers?

AspectHomeless Outreach TeamsHomeless Case Managers
CredentialsVaries; often no formal certification required, but social work or related training helpfulTypically require a bachelor's degree in social work, psychology, or related field; certifications may be preferred
Work EnvironmentCommunity outreach settings, on the streets, shelters, and public spacesOffice-based with field visits; often work in social service agencies or nonprofits
Employer & Industry UsageGovernment agencies, nonprofits, community organizationsSocial service agencies, nonprofits, healthcare organizations

Homeless Outreach Teams focus on engaging homeless individuals directly in the community to provide immediate support and resources. Homeless Case Managers typically work with clients to develop long-term plans, coordinate services, and secure housing. Both roles are vital but differ in scope and work environment.

What cities are hiring for Homeless Outreach Teams jobs?

Cities with the most Homeless Outreach Teams job openings:

What are popular job titles related to Homeless Outreach Teams jobs?

For Homeless Outreach Teams jobs, the most frequently searched job titles are:

E1 - Outreach Specialist Non-driver - Transit - Monday-Friday 2pm-10:30pm

Manhattan, NY • On-site

Bowery Residents Committee
Civic and Social Organizations • 1 - 5K employees
Learn more about Bowery Residents Committeeexternal

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Outreach Specialist - Transit Homeless Outreach
Full-Time | 37.5 hours/week | Field-Based | 24/7 Program
Do Work That Actually Changes Lives
Every night, hundreds of New Yorkers sleep in the subway system. BRC's Transit Homeless Outreach team meets them where they are-building trust and helping individuals transition into housing and stability.
As an Outreach Specialist, you'll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.
What You'll Do
  • Conduct compassionate, street-based outreach in transit locations
  • Connect clients to housing, medical, mental health, and substance use services
  • Complete brief assessments, provide escorts, and make referrals
  • Document outreach activity and client interactions
  • Work primarily at high-need areas, including end-of-line stations
  • Collaborate with partner agencies and outreach teams

What You'll Gain
  • Hands-on experience in outreach, assessment, and housing navigation within NYC's homeless services system
  • Training in harm reduction, trauma-informed care, and Housing First
  • Supervision, mentorship, and clear internal growth pathways
  • Tuition assistance and professional development support
  • CPR/First Aid certification provided

Who We're Looking For
  • Bachelor's degree or equivalent experience
  • Strong communication, documentation, and interpersonal skills
  • Ability to build trust and work effectively in the field
  • Valid driver's license and willingness to travel across boroughs
  • Basic computer skills

Preferred:
  • Experience in outreach, social services, or behavioral health
  • Interest in working with individuals experiencing homelessness, mental illness, or substance use
  • Bilingual (Spanish, Polish, Russian, Chinese, or Korean)

Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
Working Environment
This is a highly active, field-based role. You must be comfortable:
  • Working in transit stations, public spaces, and outdoor environments in all weather
  • Engaging individuals in crisis or with complex behavioral health needs
  • Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs
  • Standing, walking, and traveling for extended periods

Schedule
  • Full-time, 37.5 hours/week
  • Day, evening, and overnight shifts available

What We Offer
  • Medical benefits and paid sick time starting Day One
  • 3+ weeks vacation, 12 holidays, plus personal time
  • 403(b) with employer match
  • Tuition assistance and career advancement opportunities
  • A mission-driven team committed to staff wellbeing

Apply