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Homebase Jobs in Dallas, TX (NOW HIRING)

Homecare Homebase

Billing Specialist

Dallas, TX · On-site

$18 - $24.25/hr

The Opportunity Homecare Homebase is searching for a Home Health and Hospice Medical Biller who will be responsible for complete and accurate billing and collections of all claims submitted for ...

Homecare Homebase

Regional Sales Director

Dallas, TX · On-site

This role, working alongside business development, is tasked with identifying, qualifying, winning and closing new business opportunities for Homecare Homebase. The successful candidate has a self ...

Homecare Homebase

Regional Sales Director

Dallas, TX · On-site

This role, working alongside business development, is tasked with identifying, qualifying, winning and closing new business opportunities for Homecare Homebase. The successful candidate has a self ...

Homecare Homebase

Controller

Dallas, TX · On-site

SUMMARY Homecare Homebase Corporate Controller will lead core accounting functions, ensure financial accuracy, and maintain the integrity of financial systems and internal controls. Reporting to the ...

Homecare Homebase

ServiceNow Developer

Dallas, TX · On-site

$50.50 - $69.25/hr

MCSA, RHCSA (Microsoft, RedHat) About Us Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for ...

Homecare Homebase

ServiceNow Developer

Dallas, TX · On-site

$50.50 - $69.25/hr

MCSA, RHCSA (Microsoft, RedHat) About Us Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for ...

Homecare Homebase

ServiceNow Architect

Dallas, TX · On-site

$66.50 - $83.75/hr

About Us Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial ...

Homecare Homebase

Product Manager

Dallas, TX · On-site

About Us Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation, is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational ...

Homecare Homebase

Senior Billing Specialist

Dallas, TX · On-site

The Senior Billing Specialist will play a critical role in the Homecare Homebase (HCHB) finance organization by ensuring customer billing is accurate, complete, timely, and properly reflected across ...

Hearst

Customer Experience Representative

Dallas, TX

$15 - $20.25/hr

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

Hearst Health

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

Hearst Health

Customer Experience Representative

Dallas, TX · On-site

$16 - $21.50/hr

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

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How much do homebase jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for homebase in Dallas, TX is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $24.47 per hour, depending on experience, location, and employer.

What does a Homebase employee do?

Homebase is a UK-based home improvement and garden retailer. Employees at Homebase work in various roles such as customer service, sales, cashier, stock management, and gardening advice. Typical tasks include assisting customers with product selection, processing transactions at the till, restocking shelves, and maintaining store cleanliness. Some roles may also involve providing DIY or gardening advice to shoppers. The work environment is fast-paced and customer-focused, requiring good communication and teamwork skills.

What are the key skills and qualifications needed to thrive as a Homebase retail associate?

To thrive as a Homebase Retail Associate, you generally need strong customer service abilities, product knowledge, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic merchandising tools is typically required. Excellent communication, teamwork, and problem-solving skills help associates engage effectively with customers and colleagues. These skills and qualities are essential for delivering a positive shopping experience, maintaining store efficiency, and supporting sales goals.

What are common challenges faced by Homebase employees in support roles, and how can they overcome them?

Homebase employees in support roles often encounter challenges such as assisting customers with a wide variety of inquiries, adapting to new technology updates, and managing high call or chat volumes during peak times. To overcome these challenges, it’s helpful to stay up-to-date on product knowledge, actively participate in team training sessions, and develop strong communication and problem-solving skills. Collaborating closely with team members and leveraging internal resources can also make it easier to provide effective solutions and maintain a positive work environment.

What is the difference between Homebase vs Restaurant Manager?

AspectHomebaseRestaurant Manager
Required credentialsBasic computer skills, scheduling experienceManagement certification, hospitality experience
Work environmentOffice or remote, software-focusedRestaurant floor, management office
Employer industryVarious, including retail and serviceFood service and hospitality
Common search intentScheduling, time tracking, employee managementStaff supervision, operations, customer service

Homebase is primarily a scheduling and employee management software used across various industries, including retail and service sectors. A Restaurant Manager oversees daily restaurant operations, staff, and customer service. While Homebase helps with scheduling and HR tasks, a Restaurant Manager handles on-site management and operational decisions. They often work together, but their roles and credentials differ significantly.

What cities near Dallas, TX are hiring for Homebase jobs?

Cities near Dallas, TX with the most Homebase job openings:

Homebase jobs near you
Infographic showing various Homebase job openings in Dallas, TX as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,756 per year, or $22 per hour.

Customer Experience Representative

Dallas, TX • On-site

Homecare Homebase
Software Development • 201 - 500 employees

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

238th of 247 rated software companies

Uninterrupted breaks

Learn more about Homecare Homebaseexternal

$15 - $20.25/hr

Full-time

Posted 13 days ago

Job description


The Opportunity
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care.
You will be responsible for:
  • Communicating with customers via phone, email, and live chat
  • Assisting customers with questions, software navigation, and issue resolution
  • Identifying trending issues and providing thorough research and documentation of findings
  • Coordinating with teams across the business to relay information

What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:
  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative thinking abilities
  • Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
A Leader who cares. CEO Luke Rutledge has continued mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship.

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