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Home Retention Specialist Jobs (NOW HIRING)

Choice Home Warranty

Retention specialist

Sunrise, FL · On-site

Retention Specialist Location: Sunrise, FL We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining ...

Help at Home

Retention Specialist

Brooklyn, NY · On-site

$21 - $23/hr

Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? * No prior ...

Choice Home Warranty

Retention specialist

Sunrise, FL · On-site

Retention Specialist Location: Sunrise, FL We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining ...

Choice Home Warranty

Retention specialist

Sunrise, FL

$20/hr

Retention SpecialistLocation: Sunrise, FL We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining ...

RENT ONE

Client Retention Specialist

Owensboro, KY · On-site

$15.75 - $16.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Mayfield, KY · On-site

$12.25 - $16.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Peoria, IL · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Cape Girardeau, MO · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Troy, MO · On-site

$13 - $17.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Saint Joseph, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Springfield, IL · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Springfield, IL · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALISTRent One is proud to provide our customers with affordable home ... As a client retention specialist, your impact is two-fold: For the team, your goal is to help the ...

RENT ONE

Client Retention Specialist

Mayfield, KY · On-site

$15 - $16/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Saint Louis, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Wichita, KS · On-site

$14 - $19.25/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Saint Louis, MO · On-site

$13.75 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Cape Girardeau, MO · On-site

$13.75 - $18.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Humboldt, TN · On-site

$12.75 - $17.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

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Home Retention Specialist information

See salary details

$22K

$61.4K

$85.5K

How much do home retention specialist jobs pay per year?

As of Aug 31, 2026, the average yearly pay for home retention specialist in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a home retention specialist?

To thrive as a Home Retention Specialist, you need strong knowledge of mortgage servicing, foreclosure prevention, and loss mitigation processes, typically supported by experience in real estate or financial services. Familiarity with loan servicing software, customer relationship management (CRM) systems, and regulatory compliance tools is common in this role. Excellent problem-solving, negotiation, and interpersonal communication skills help build trust and guide clients through stressful situations. These skills are crucial to effectively assist homeowners in retaining their properties and ensuring regulatory compliance for lending institutions.

What are the most common challenges faced by home retention specialists when assisting homeowners, and how can these be managed?

Home Retention Specialists often encounter challenges such as handling emotionally distressed clients, navigating complex financial situations, and staying updated on evolving mortgage assistance programs. It's important to combine empathy with strong problem-solving skills, and to communicate clearly about available options. Specialists also frequently collaborate with underwriters, legal teams, and external agencies to ensure each case is handled accurately and efficiently, so being organized and proactive is key to managing these demands successfully.

What does a home retention specialist do?

A home retention specialist works with homeowners or mortgage borrowers to prevent loan default or foreclosure by negotiating payment plans, offering refinancing options, or providing financial guidance. They typically analyze financial situations, communicate with clients, and use customer relationship management (CRM) tools to support retention efforts.
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What are the most commonly searched types of Home Retention Specialist jobs?

The most popular types of Home Retention Specialist jobs are:

What job categories do people searching Home Retention Specialist jobs look for?

The top searched job categories for Home Retention Specialist jobs are:

Home Retention Specialist jobs near you
Infographic showing various Home Retention Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Retention specialist

Choice Home Warranty

Sunrise, FL • On-site

Full-time

Re-posted 8 days ago

Job description

Retention Specialist
Location: Sunrise, FL
We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining customers and increasing customer loyalty. The Retention Specialist will be responsible for developing and implementing strategies to retain customers, analyzing customer data to identify trends and opportunities, and working closely with other departments to ensure customer satisfaction.
Responsibilities:
  • Develop and implement strategies to retain customers
  • Analyze customer data to identify trends and opportunities
  • Work closely with other departments to ensure customer satisfaction
  • Provide excellent customer service to retain customers
  • Handle customer complaints and resolve issues in a timely manner
  • Monitor customer accounts and proactively reach out to customers to address any concerns or issues
  • Develop and maintain relationships with key customers
  • Provide regular reports on customer retention and satisfaction
Requirements:
  • Minimum of 3 years of experience in customer retention or related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and customer relationship management (CRM) software

Apply