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Home Retention Specialist Jobs (NOW HIRING)

Help at Home

Retention Specialist

Brooklyn, NY · On-site

$21 - $23/hr

Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? * No prior ...

Choice Home Warranty

Retention specialist

Sunrise, FL · On-site

Retention Specialist Location: Sunrise, FL We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining ...

Choice Home Warranty

Retention specialist

Sunrise, FL · On-site

Retention Specialist Location: Sunrise, FL We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining ...

Choice Home Warranty

Retention specialist

Sunrise, FL

$20/hr

Retention SpecialistLocation: Sunrise, FL We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining ...

UNITI

Consumer Retention Specialist

The Consumer Retention Specialist is a work from home position that handles interactions with Kinetic customers that are entertaining the thought of disconnecting their services. The role is ...

Rent One

Client Retention Specialist

Saint Joseph, MO · On-site

$13.75 - $18.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Hoxie, AR · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Mayfield, KY · On-site

$15 - $16/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Remote Recruitment

Customer Retention Specialist

$14.50 - $20/hr

Customer Retention Specialist Remote Recruitment is hiring a Customer Retention Specialist to work ... A quiet home workspace, a reliable computer, and stable fibre or LTE internet * Availability 09:00 ...

New

Rent One

Client Retention Specialist

Black Jack, MO · On-site

$13.50 - $18.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

New

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Mayfield, KY · On-site

$12.25 - $16.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Hoxie, AR · On-site

$13.50 - $18.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Troy, MO · On-site

$13 - $17.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Brownsville, TN · On-site

$14.50 - $15.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

Rent One

Client Retention Specialist

Poplar Bluff, MO · On-site

$12.75 - $17.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Murray, KY · On-site

$15.75 - $16.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

RENT ONE

Client Retention Specialist

Humboldt, TN · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory ...

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Home Retention Specialist information

See salary details

$22K

$61.4K

$85.5K

How much do home retention specialist jobs pay per year?

As of Sep 8, 2026, the average yearly pay for home retention specialist in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a home retention specialist?

To thrive as a Home Retention Specialist, you need strong knowledge of mortgage servicing, foreclosure prevention, and loss mitigation processes, typically supported by experience in real estate or financial services. Familiarity with loan servicing software, customer relationship management (CRM) systems, and regulatory compliance tools is common in this role. Excellent problem-solving, negotiation, and interpersonal communication skills help build trust and guide clients through stressful situations. These skills are crucial to effectively assist homeowners in retaining their properties and ensuring regulatory compliance for lending institutions.

What are the most common challenges faced by home retention specialists when assisting homeowners, and how can these be managed?

Home Retention Specialists often encounter challenges such as handling emotionally distressed clients, navigating complex financial situations, and staying updated on evolving mortgage assistance programs. It's important to combine empathy with strong problem-solving skills, and to communicate clearly about available options. Specialists also frequently collaborate with underwriters, legal teams, and external agencies to ensure each case is handled accurately and efficiently, so being organized and proactive is key to managing these demands successfully.

What does a home retention specialist do?

A home retention specialist works with homeowners or mortgage borrowers to prevent loan default or foreclosure by negotiating payment plans, offering refinancing options, or providing financial guidance. They typically analyze financial situations, communicate with clients, and use customer relationship management (CRM) tools to support retention efforts.
More about Home Retention Specialist jobs

What are the most commonly searched types of Home Retention Specialist jobs?

The most popular types of Home Retention Specialist jobs are:

What job categories do people searching Home Retention Specialist jobs look for?

The top searched job categories for Home Retention Specialist jobs are:

Home Retention Specialist jobs near you
Infographic showing various Home Retention Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Retention Specialist

Help at Home

Brooklyn, NY • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Help At Home rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

155th of 247 rated social care providers

Job description

Retention Specialist – Edison Home Health Care

Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need.


Why Join Us?

  • No prior experience needed – Just a background in customer service, Medicaid, or healthcare!
  • Make a difference by helping patients navigate the healthcare system and retain essential home care services.
  • Grow with us – We offer competitive benefits and opportunities for advancement.


Key Responsibilities:

  • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services.
  • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients.
  • Process Management: Stay organized and ensure all processes are followed to retain patient services.
  • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce.
  • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service.


What We’re Looking For:

  • Education: High school diploma or equivalent (required).
  • Language Skills: Bilingual in Spanish (preferred).
  • Tech-Savvy: Comfort with Microsoft Office, especially Excel.
  • Communication: Strong verbal skills, including listening, advising, and consulting.
  • Organized & Driven: Ability to manage time effectively and work independently or as part of a team.
  • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus).


What We Offer:

  • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement.
  • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP).
  • Retirement Benefits: 401K plan.
  • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays.
  • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation.


Make a Difference with Edison Home Health Care!


Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful.


#INDOP

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