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Home Inbound Call Center Jobs in Fresno, CA (NOW HIRING)

Lee's Accu-Tech Service

Call Center Representative

Fresno, CA · On-site

$16 - $19.75/hr

Answer inbound calls, actively listening to customer needs while identifying opportunities to book ... Experience in HVAC, Plumbing, or Home Services industry sales is a strong plus. * Familiarity with ...

Independent Living Systems LLC

Contact Center Agent

Fresno, CA · On-site

$16.25 - $21.75/hr

Familiarity with inbound and outbound customer service processes and phone systems. * Basic ... Document call details, update member records, and utilize contact center systems and clerical tools ...

PrideStaff

Customer Service Specialist

Fresno, CA · On-site

$17 - $18/hr

Must Have Experience in an Inbound & Outbound Call Center, Medical Office/Clinic, Hospital Institution Setting, or 1 year of Claims Experience * Knowledge of ICD9 & CPT/HCPS Codes is Required * Ten ...

RV Country Inc

BDC Representative

Fresno, CA · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Requirements Helpful Experience: call center ... Warm inbound leads - no cold calling * Paid training * Health benefits * 401(k) * Employee RV ...

RV Country

BDC Representative

Fresno, CA · On-site

$50K - $80K/yr

Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception ... Warm inbound leads -- no cold calling * Paid training * Health benefits * 401(k) * Employee RV ...

RV Country

BDC Representative

Fresno, CA · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Requirements Helpful Experience: call center ... Warm inbound leads - no cold calling * Paid training * Health benefits * 401(k) * Employee RV ...

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Home Inbound Call Center information

See Fresno, CA salary details

$12

$17

$22

How much do home inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for home inbound call center in Fresno, CA is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What are popular job titles related to Home Inbound Call Center jobs in Fresno, CA?

For Home Inbound Call Center jobs in Fresno, CA, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Fresno, CA look for?

The top searched job categories for Home Inbound Call Center jobs in Fresno, CA are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Fresno, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $35,795 per year, or $17.2 per hour.

Call Center Representative

Lee's Accu-Tech Service

Fresno, CA • On-site

$16 - $19.75/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Position Summary
We are seeking a motivated and results-driven Customer Service & Sales Representative to join our Contact Center team. This role involves handling a high volume of inbound and outbound calls, converting leads to booked appointments, and upselling services while delivering an exceptional customer experience. The ideal candidate is persuasive, energetic, and thrives in a performance-driven environment.
Key Responsibilities
  • Answer inbound calls, actively listening to customer needs while identifying opportunities to book services or recommend additional solutions.
  • Make outbound calls to follow up on unsold estimates, service reminders, and promotional offers.
  • Convert inquiries into scheduled appointments, ensuring customers choose the same day booking slots or earliest availability when possible.
  • Confidently present company products, services, and maintenance programs to drive sales and customer loyalty.
  • Overcome objections and provide solutions that align with customer needs.
  • Document all customer interactions and sales activity accurately in the CRM system.
  • Meet and exceed individual and team sales goals (appointments booked, close rate, revenue contribution, etc.).
  • Stay updated on promotions, pricing, and industry knowledge to effectively communicate value to customers.
  • Collaborate with dispatchers, technicians, and other departments to maximize service opportunities.
  • Adhere to call center protocols while maintaining a persuasive and customer-first approach.
Requirements
  • High school diploma or equivalent (bachelor's degree preferred).
  • Prior experience in a sales or call center environment strongly preferred.
  • Excellent communication and persuasion skills with the ability to influence customer decisions.
  • Strong problem-solving and objection-handling abilities.
  • Comfortable working with performance metrics and sales targets.
  • Proficiency with computers, CRM systems, and call center software.
  • Ability to thrive in a fast-paced, high-energy environment.
  • Flexibility to work evenings, weekends, and holidays if required.
Preferred Skills
  • Bilingual (Spanish/English preferred but not required).
  • Experience in HVAC, Plumbing, or Home Services industry sales is a strong plus.
  • Familiarity with Service Titan, Dialpad, Microsoft Office, and Slack.

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