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Home Depot Rep information

What is a Home Depot Rep?

A Home Depot Rep is a sales and customer service role representing Home Depot, often working with customers to provide product recommendations and support. Depending on the specific position, they may work in-store or as a field representative assisting vendors and contractors. Responsibilities typically include maintaining product knowledge, assisting with sales, and ensuring customer satisfaction. This role requires strong communication skills and a focus on helping customers find the right home improvement solutions.

What are the key skills and qualifications needed to thrive as a Home Depot Rep?

To thrive as a Home Depot Rep, you need strong customer service skills, knowledge of home improvement products, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic inventory management tools is also important for daily tasks. Excellent communication, problem-solving abilities, and a positive attitude help you engage customers and work effectively in fast-paced retail environments. These skills ensure that you can provide knowledgeable assistance, drive sales, and contribute to a positive store experience.

What are the typical career advancement opportunities for a Home Depot Rep?

Home Depot Reps often have a variety of growth paths within the company, including advancing to roles such as Department Supervisor, Assistant Store Manager, or Store Manager. With strong performance and additional training, employees may also move into specialized positions such as Pro Desk Associate or join corporate roles in merchandising or training. Many Home Depot team members are promoted from within, and the company offers resources for professional development and educational advancement. This supportive environment allows motivated individuals to build lasting, rewarding careers while developing new skills along the way.

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What states have the most Home Depot Rep jobs?

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What are popular job titles related to Home Depot Rep jobs?

For Home Depot Rep jobs, the most frequently searched job titles are:

Home Depot Rep jobs near you
Infographic showing various Home Depot Rep job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution.

OUTSIDE SALES REPRESENTATIVE - Miami, FL

Miami, FL • On-site, Remote

Home Depot
Retail • 10K+ employees
Learn more about Home Depotexternal

Full-time

Posted 7 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,522 frontline employees who took The Breakroom Quiz

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.
Key Responsibilities:
  • 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
  • 60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.
  • 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
  • 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

Direct Manager/Direct Reports:
  • This Position typically reports to the Pro Sales Manager
  • This Has 0 Direct Reports

Travel Requirements:
  • Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:
  • Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions:
  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • 5 years of professional work experience
  • 2 years account management/sales management experience
  • 2 plus years home improvement or home building industry experience
  • Successful professional growth in a high-paced retail environment
  • Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
  • Ability to leverage relationships to accomplish sales and profitability goals
  • Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
  • Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
  • Strong leadership and negotiation skills; ability to persuade or influence others
  • Excellent communication skills (verbal, written) and able to communicate globally

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 2

Preferred Years of Work Experience:
  • 5

Minimum Leadership Experience:
  • No previous leadership experience

Preferred Leadership Experience:
  • No previous leadership experience

Certifications:
  • None

Competencies:
  • Action Oriented
  • Being Resilient
  • Persuades
  • Builds Networks
  • Communicates Effectively
  • Customer Focus
  • Drives Results

What Home Depot employees say

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Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

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