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Home Chat Support Jobs in Kansas (NOW HIRING)

Burjline Builders

Seeking a chat support specialist to provide real-time assistance via live chat and messaging, addressing inquiries and troubleshooting issues through written communication. Ideal for quick typists ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

... right at home here. We personalize payments and elevate service so our clients can grow with ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

If youre energized by meaningful work and motivated to make a real impact, youll feel right at home ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

... right at home here. We personalize payments and elevate service so our clients can grow with ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...

Guida's Dairy

Support Services Technician

Topeka, KS · On-site

$20.25 - $28/hr

The analyst will be working from home after the initial training period of 6-8 weeks in the office ... Work daily with internal customers via phone, chat, email, and occasional walk by * Accurately ...

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Dairiconcepts, L.P.

Support Services Technician

Topeka, KS · On-site

$20.25 - $28/hr

The analyst will be working from home after the initial training period of 6-8 weeks in the office ... Work daily with internal customers via phone, chat, email, and occasional walk by * Accurately ...

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All JobsHome Chat Support JobsHome Chat Support Jobs in Kansas

Home Chat Support information

See Kansas salary details

$12

$23

$39

How much do home chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home chat support in Kansas is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What is home chat support?

Home Chat Support refers to remote customer service roles where individuals assist customers via online chat platforms from their own homes. These professionals handle inquiries, troubleshoot problems, and provide product or service information through written communication. This job typically requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules, making it a popular choice for those seeking work-from-home opportunities.

What skills and qualifications are needed for home chat support?

To thrive as a Home Chat Support representative, you need excellent written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Strong multitasking, patience, and active listening skills set top performers apart in this role. These skills are crucial for providing efficient, accurate, and empathetic support to customers in a remote environment.

What are common challenges faced by home chat support agents, and how can they be managed?

Home Chat Support agents often face challenges such as handling multiple chat conversations simultaneously, resolving issues without visual cues, and maintaining a professional tone in written communication. To manage these challenges, agents should develop strong multitasking abilities, become well-versed in the company’s knowledge base, and utilize templates or scripts while personalizing responses. Regular training and feedback sessions also help improve efficiency and customer satisfaction, making it easier to adapt to the fast-paced environment.

What is the difference between Home Chat Support vs Customer Service Representative?

AspectHome Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformCall centers, retail stores, or office settings
Industry UsageTech, retail, telecom, and service industriesRetail, banking, telecom, and service sectors
Job FocusHandling online chat inquiries, troubleshooting, and supportResponding to customer calls, emails, and in-person inquiries

Home Chat Support primarily involves online chat interactions, focusing on troubleshooting and customer assistance remotely. Customer Service Representatives often handle calls and in-person interactions. Both roles require strong communication skills but differ in work environment and interaction methods.

What cities in Kansas are hiring for Home Chat Support jobs?

Cities in Kansas with the most Home Chat Support job openings:

Home Chat Support jobs near you
Infographic showing various Home Chat Support job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,320 per year, or $23.2 per hour.

Remote Chat Support

On-site, Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

Full-time

Medical, PTO

Posted 27 days ago

Job description

Seeking a chat support specialist to provide real-time assistance via live chat and messaging, addressing inquiries and troubleshooting issues through written communication. Ideal for quick typists with strong problem-solving skills.
Key Responsibilities:
- Respond to customer inquiries promptly.
- Troubleshoot technical issues and process orders.
- Manage 3-5 concurrent chat sessions while maintaining quality.
- Document interactions and follow up on unresolved issues.
- Stay informed about company products and services.
Qualifications:
- High school diploma or equivalent; 1+ years of customer service experience.
- Typing speed of 50+ WPM; strong written communication skills.
- Experience with CRM or live chat software.
- Reliable high-speed internet and a professional workspace.
Technical Requirements:
- Windows PC or Mac, wired internet, USB headset, and webcam.
Work Environment:
- 100% remote, with full-time and part-time options, including paid virtual training.
Compensation & Benefits:
- Competitive hourly rate with shift differentials, bonuses, health insurance (for full-time), and paid time off.
Performance Metrics:
- Maintain a high customer satisfaction score and efficient issue resolution.
Locations Kansas City

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