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Home Based Wfm Rta Jobs in Elgin, IL (NOW HIRING)

Visionworks of America, Inc.

Retail General Manager

Hillside, IL · On-site

$85 - $110/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job‑related factors permitted by law.

New

Visionworks

Sales Lead Part Time

Chicago, IL · On-site

$16.20 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Sales Lead Part Time

Mettawa, IL · On-site

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Assistant Manager

Chicago, IL · On-site

$17.26 - $22.87/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Assistant Manager

South Elgin, IL · On-site

$17.26 - $22.87/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Sales Lead Part Time

Niles, IL · On-site

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Sales Lead Part Time

Libertyville, IL · On-site +1

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Assistant Manager

South Elgin, IL · On-site

$17.26 - $22.87/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Sales Lead Part Time

South Elgin, IL · On-site +1

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Sales Lead Part Time

South Elgin, IL · On-site +1

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Sales Lead Part Time

South Elgin, IL · On-site +1

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Sales Lead Part Time

South Elgin, IL · On-site

$15 - $17.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Paylocity

Director Workforce Management Ops

Schaumburg, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description: Paylocity is an award-winning provider of cloud-based HR and payroll software ... This is a fully remote position, allowing you to work from home or location of record within the U.

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Showing results 21-40

All JobsHome Based Wfm Rta JobsHome Based Wfm Rta Jobs in Elgin, IL

Home Based Wfm Rta information

See Elgin, IL salary details

$42.5K

$51.4K

$62.8K

How much do home based wfm rta jobs pay per year?

As of Aug 19, 2026, the average yearly pay for home based wfm rta in Elgin, IL is $51,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $51,400.00 per year, depending on experience, location, and employer.

What is a Home Based WFM RTA?

Home Based WFM RTA stands for Home Based Workforce Management Real-Time Analyst. These professionals monitor and manage workforce schedules and real-time adherence to ensure smooth operations, typically in call centers or customer service environments. Working remotely, they track metrics like agent availability, call volumes, and service levels, making adjustments as needed to meet performance goals. Their role is crucial for maintaining efficiency and service quality in distributed or remote teams.

How does a Home Based WFM RTA collaborate with remote contact center teams to ensure optimal staffing and real-time adjustments?

As a Home Based Workforce Management Real-Time Analyst (WFM RTA), you will work closely with remote contact center agents, team leaders, and other WFM staff through digital communication platforms like Slack, Microsoft Teams, and specialized WFM software. Your daily responsibilities include monitoring live queues, tracking agent adherence, and making real-time schedule adjustments to maintain service levels. Frequent collaboration with supervisors is essential to quickly address issues like unexpected absences or call volume spikes. Being remote, effective communication and proactive updates are key to ensuring the whole team stays aligned and operational goals are met.

What are the key skills and qualifications needed to thrive as a Home Based WFM RTA?

To thrive as a Home Based Workforce Management Real-Time Analyst (WFM RTA), you need strong analytical skills, attention to detail, and experience in workforce planning, typically supported by a background in operations or contact center environments. Proficiency with WFM software (such as NICE, Verint, or Genesys), Microsoft Excel, and real-time monitoring tools is essential. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for proactively managing staffing issues and ensuring smooth workflow. These skills ensure optimal staff utilization, service level attainment, and efficient remote operations in a dynamic environment.

What is the difference between Home Based Wfm Rta vs Home Based Wfm Rta?

AspectHome Based Wfm RtaHome Based Wfm Rta
CredentialsTypically requires certification in workforce management or related fieldsSame as Home Based Wfm Rta
Work EnvironmentRemote, home-based setting with flexible hoursSame as Home Based Wfm Rta
Industry UsageCommon in call centers, healthcare, retail sectorsSame as Home Based Wfm Rta
Job FocusWorkforce planning, scheduling, and analyticsSame as Home Based Wfm Rta

The Home Based Wfm Rta role primarily involves remote workforce management tasks such as scheduling and analytics. Since the comparison is with itself, the key differences are minimal, but understanding the role's focus on remote work and certifications helps clarify its position within the industry.

What cities near Elgin, IL are hiring for Home Based Wfm Rta jobs?

Cities near Elgin, IL with the most Home Based Wfm Rta job openings:

Home Based Wfm Rta jobs near you
Infographic showing various Home Based Wfm Rta job openings in Elgin, IL as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Temporary. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,417 per year, or $24.7 per hour.

Retail General Manager

Visionworks of America, Inc.

Hillside, IL • On-site

$85 - $110/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Visionworks rating

6.5

Company rating: 6.5 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

14th of 40 rated optical retailers

Job description

Store 845, Hillside Town Center, Hillside, Illinois, United States of America

Job Description

Posted Tuesday, July 7, 2026 at 5:00 AM

About Us

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

The Role

Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.

Responsibilities
  • Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
  • Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
  • Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
  • Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
  • Remove obstacles and find resolution in the patient/customer experience when needed
  • Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals
Qualifications
  • HS Diploma or GED required; Bachelor's degree preferred
  • Three (3) or more years of related experience required
  • Optical management experience preferred
What we offer

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts — including but not limited to

  • Vision Coverage
  • 401(k) Savings Plan
  • Paid Time off
  • Milestone anniversary awards
  • Medical, Dental for Full Timers
  • And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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