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Home Based Wfm Rta Jobs in Pennsylvania (NOW HIRING)

Visionworks

Optometric Assistant Part Time

Erie, PA · On-site

$12.82 - $17.29/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Optometric Assistant

Washington, PA · On-site

$12.82 - $17.29/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Optometric Assistant Part Time

Bala Cynwyd, PA · On-site

$13.70 - $18.47/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Retail General Manager

Pittsburgh, PA · On-site +1

$58K - $70K/yr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Assistant Manager

Harrisburg, PA · On-site

$17.26 - $22.87/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Retail General Manager

Pittsburgh, PA · On-site +1

$58K - $70K/yr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Retail General Manager

Pittsburgh, PA · On-site

$58K - $70K/yr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Assistant Manager

Columbus, PA · On-site

$18.30 - $24.24/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

Assistant Manager

Columbus, PA

$18.30 - $24.24/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Retail General Manager

Quakertown, PA · On-site

$58K - $72K/yr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Assistant Manager

Philadelphia, PA · On-site

$18.30 - $24.24/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Sales Lead Part Time

North Wales, PA · On-site

$13.70 - $18.47/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Retail General Manager

Butler, PA · On-site

$58K - $70K/yr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Sales Lead

Bensalem, PA · On-site

$13.70 - $18.47/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Sales Lead

Quakertown, PA · On-site

$13.70 - $18.47/hr

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site

$65.50 - $83.50/hr

... cloud-based contact center solutions. In this role, you will be responsible for defining the ... Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms * Ensure ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

... cloud-based contact center solutions. In this role, you will be responsible for defining the ... Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms * Ensure ...

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All JobsHome Based Wfm Rta JobsHome Based Wfm Rta Jobs in Pennsylvania

Home Based Wfm Rta information

What is a Home Based WFM RTA?

Home Based WFM RTA stands for Home Based Workforce Management Real-Time Analyst. These professionals monitor and manage workforce schedules and real-time adherence to ensure smooth operations, typically in call centers or customer service environments. Working remotely, they track metrics like agent availability, call volumes, and service levels, making adjustments as needed to meet performance goals. Their role is crucial for maintaining efficiency and service quality in distributed or remote teams.

How does a Home Based WFM RTA collaborate with remote contact center teams to ensure optimal staffing and real-time adjustments?

As a Home Based Workforce Management Real-Time Analyst (WFM RTA), you will work closely with remote contact center agents, team leaders, and other WFM staff through digital communication platforms like Slack, Microsoft Teams, and specialized WFM software. Your daily responsibilities include monitoring live queues, tracking agent adherence, and making real-time schedule adjustments to maintain service levels. Frequent collaboration with supervisors is essential to quickly address issues like unexpected absences or call volume spikes. Being remote, effective communication and proactive updates are key to ensuring the whole team stays aligned and operational goals are met.

What are the key skills and qualifications needed to thrive as a Home Based WFM RTA?

To thrive as a Home Based Workforce Management Real-Time Analyst (WFM RTA), you need strong analytical skills, attention to detail, and experience in workforce planning, typically supported by a background in operations or contact center environments. Proficiency with WFM software (such as NICE, Verint, or Genesys), Microsoft Excel, and real-time monitoring tools is essential. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for proactively managing staffing issues and ensuring smooth workflow. These skills ensure optimal staff utilization, service level attainment, and efficient remote operations in a dynamic environment.

What is the difference between Home Based Wfm Rta vs Home Based Wfm Rta?

AspectHome Based Wfm RtaHome Based Wfm Rta
CredentialsTypically requires certification in workforce management or related fieldsSame as Home Based Wfm Rta
Work EnvironmentRemote, home-based setting with flexible hoursSame as Home Based Wfm Rta
Industry UsageCommon in call centers, healthcare, retail sectorsSame as Home Based Wfm Rta
Job FocusWorkforce planning, scheduling, and analyticsSame as Home Based Wfm Rta

The Home Based Wfm Rta role primarily involves remote workforce management tasks such as scheduling and analytics. Since the comparison is with itself, the key differences are minimal, but understanding the role's focus on remote work and certifications helps clarify its position within the industry.

What are the most commonly searched types of Wfm Rta jobs in Pennsylvania?

The most popular types of Wfm Rta jobs in Pennsylvania are:

What are popular job titles related to Home Based Wfm Rta jobs in Pennsylvania?

For Home Based Wfm Rta jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Home Based Wfm Rta jobs in Pennsylvania look for?

The top searched job categories for Home Based Wfm Rta jobs in Pennsylvania are:

Home Based Wfm Rta jobs near you
Infographic showing various Home Based Wfm Rta job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Optometric Assistant Part Time

Visionworks

Erie, PA • On-site

$12.82 - $17.29/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Us:
Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Type: Part Time
Pay Range: $12.82 - $17.29 per hour.
The Role:
A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
Qualifications:
• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to
• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!
Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
VSP is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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