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Home Based Text Chat Support Jobs in Miami, FL (NOW HIRING)

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Miami, FL · On-site

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

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Showing results 1-20

All JobsHome Based Text Chat Support JobsHome Based Text Chat Support Jobs in Miami, FL

Home Based Text Chat Support information

See Miami, FL salary details

$13

$24

$42

How much do home based text chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for home based text chat support in Miami, FL is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.12 per hour, depending on experience, location, and employer.

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

What are popular job titles related to Home Based Text Chat Support jobs in Miami, FL?

For Home Based Text Chat Support jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Home Based Text Chat Support jobs in Miami, FL look for?

The top searched job categories for Home Based Text Chat Support jobs in Miami, FL are:

What cities near Miami, FL are hiring for Home Based Text Chat Support jobs?

Cities near Miami, FL with the most Home Based Text Chat Support job openings:

Home Based Text Chat Support jobs near you
Infographic showing various Home Based Text Chat Support job openings in Miami, FL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 49% In-person, 8% Hybrid, and 43% Remote job distribution, with an average salary of $51,819 per year, or $24.9 per hour.

Chat Support Sales Representative (In-Center)

AT&T

Miami, FL

$20.16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 735 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies

Job description

This position reports to our 600 NW 79thAve, Miami, FL 33126 location. If selected, you must be able to report to this work location.

Pay Transparency:

Along with paid training, our Customer Support Chat Specialists earn $20.16 per hour and up to $1000/month in additional commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact:

As a Customer Support Chat Specialist, you will assist customers through digital channels, including online chat and social media, addressing questions and concerns in sales, service, retention, billing, credit and collections, and tech support. You'll be on the frontline providing solutions virtually to customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like:

Handle customer interactions via digital channels, including online chat and social media, in a fast paced environment.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

What we are looking for:

Unwavering Customer Focus

Strong Work Ethic

Adaptability

Problem-Solving Skills

Attention to Details

Joining our team comes with amazing perks and benefits:

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and

fiber where available) and AT&T home phone

Tuition reimbursement program

Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2

weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is

provided based on the bargaining group to which you are hired.

Paid Parental Leave

Medical/Dental/Vision coverage

401(k) plan

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

If you are considering jobs like Chat Representative, Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!

Your future is calling.

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Miami, Florida

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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