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Job Location: Contour Home Based - Smyrna, TN 37167

Position Type: Full Time

Education Level: High School

Salary Range: $75,000.00 - $95,000.00

Travel Percentage: Negligible

Job Shift: Any

Job Category: Installation - Maint - Repair

• Insurance – Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date).
• 401(k) Savings Plan
  • Eligibility begins the first day of the month following your hire date.
  • The Company offers a matching contribution up to 6% of your eligible compensation.
  • Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
• Paid Sick Leave – Accrual of up to 56 hours per year; unused leave rolls over annually until reaching 480 hours.
• Vested Vacation Hours – Eligible to receive vacation hours on January 1st following hire date, vested per company policies.
• Non‑Revenue/Space Available Travel Privileges – NRSA travel privileges on Contour upon hire & access to MyID Travel after 6 months of service.
• Leaves of Absence
  • Medical Leave
  • Non‑Medical Family Care Leave
  • Maternity and Paternity Leave
  • Personal Leave

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources.

The Maintenance Controller is responsible for ensuring the safe, compliant, and efficient maintenance operation of the airline’s fleet. This role provides real‑time technical oversight and direction to maintenance personnel, monitors aircraft status, and coordinates maintenance support to minimize operational disruptions while ensuring regulatory compliance.

• Provide clear information affecting maintenance status, action plans, return to service estimates, and other technical information as required to Contour Flight Operations, Management and Maintenance Department personnel.
• Communicate directly with flight crew members when operational discrepancies are discovered, and obtain all necessary information needed by technicians to perform prompt and effective repairs.
• Utilize maintenance tracking computer systems and accomplish the planning, scheduling, and logistics to complete all scheduled maintenance activities within the requirements of the aircraft inspection programs.
• Update Computerized Maintenance Tracking Program with verified compliance information using audited return to service documentation.
• Update Flight Operations Software (FOS) in real time, indicating aircraft fleet maintenance status.
• Responsible for ensuring that mechanical delays are handled in a safe and expeditious manner and in accordance with the General Maintenance Manual (GMM).
• Coordinate with Flight Operations, Maintenance and Purchasing, as required, to expedite aircraft return to service.
• Control and track all deferred maintenance items (DMI).
• Ensure all parts needed to clear DMIs are ordered per procedures.
• Authorize deferred maintenance items (DMI), (MEL, CDL, and MCI).
• Ensure all deferrals are accomplished in accordance with company manuals and FARs.
• Complete and distribute all applicable forms and documents in accordance with procedures set forth in the company General Maintenance Manual.
• Track parts and equipment while they are in transit to an aircraft on ground (AOG) aircraft.
• Act as point of contact and control for maintenance performed on company aircraft away from the main maintenance base by company personnel or contract maintenance.
• Monitor and schedule short‑term inspections and Airworthiness Directives (AD). (Short term is defined as seven (7) days or less and/or 100 Flight Hours or less.)
• Obtain required approvals and completion of Ferry Flight Authorization Forms.
• Coordinate scheduled and unscheduled maintenance performed on company aircraft.
• Other duties as assigned by the leadership.

• Must be at least 23 years of age.
• Airframe and Powerplant license required.
• Completion of formal aircraft maintenance training for large turbine powered airplanes.
• Minimum of seven years of experience as an aircraft mechanic and/or inspector for large, multi‑engine jet aircraft.
• Minimum of five years of maintenance experience on the Bombardier Canadair Regional Jet 200 fleet type, the Embraer 135 ER/LR, the Embraer 145 LR, or the Embraer Legacy 600.
• Experience in airline day‑to‑day maintenance operations preferred.
• Ability to multi‑task in a fast‑paced environment.
• Excellent working knowledge of aircraft systems, components, and methods.
• Understanding of OEM technical data manuals and ability to quickly obtain needed information and procedures.
• Highly proficient in Microsoft Excel, Word, Outlook, inventory software, and tracking systems.
• Pass required 10‑year work history review and submit to criminal background and fingerprint checks.
• Pass DOT required pre‑employment drug screen and be willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
• Authorized by law to work in the United States and able to travel in and out of the United States.
• Valid driver license and good driving record.
• Polished and professional interpersonal skills with a positive attitude and a customer‑oriented mindset.
• Strong leadership, interpersonal, and organizational skills.
• Well‑developed people skills and ability to work with a variety of personalities.
• Handle interruptions and a fast‑paced environment.
• Strong attention to detail.
• Self‑motivated and able to motivate others.
• Excellent interpersonal skills.
• Ability to manage multiple complex projects simultaneously.
• Understand complicated logistical information.
• Excellent written and verbal communication skills with tact and professionalism.
• Work independently and as part of a team.
• Work a varied schedule including nights, weekends, and holidays.
• Work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Reliable internet access.

The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.