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Home Based Remote Text Chat Operator Jobs in Houston, TX

Liveops

Remote Customer Service Agent

Spring, TX · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Pearland, TX · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Magnolia, TX · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Missouri City, TX · Remote

$13.50 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Tomball, TX · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Richmond, TX · Remote

$12.50 - $17/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Houston, TX · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Katy, TX · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Pasadena, TX · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Conroe, TX · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Sugar Land, TX · Remote

$14 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Cypress, TX · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

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Showing results 21-40

All JobsHome Based Text Chat Operator JobsHome Based Remote Text Chat Operator JobsHome Based Remote Text Chat Operator Jobs in Houston, TX

Home Based Remote Text Chat Operator information

See Houston, TX salary details

$14

$20

$28

How much do home based remote text chat operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for home based remote text chat operator in Houston, TX is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Home Based Remote Text Chat Operator vs Customer Service Representative?

AspectHome Based Remote Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, home-based with internet connectionCan be remote or in-office, depending on employer
Industry UsageCommon in online support, tech, e-commerceWidespread across various industries including retail, telecom, finance
Job FocusHandling text-based chats, providing support via messagingHandling calls, emails, and sometimes chats for customer support

While both roles involve assisting customers, Home Based Remote Text Chat Operators focus on providing support through online text chats from home, whereas Customer Service Representatives may handle multiple communication channels and often work in-office or remotely. Both require good communication skills and basic technical knowledge, but the specific work environment and communication methods differ.

Home Based Remote Text Chat Operator jobs near you
Infographic showing various Home Based Remote Text Chat Operator job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Medical Biller/Claims Processing - Patient Support Representative (Home-Based)

IQVIA

Houston, TX • Remote

$23/hr

Full-time

Posted 2 days ago

New

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

61st of 223 rated it services

Job description

Patient SupportMedicalBillingRepresentative

Contract Remote Role - Location (Open to Remote US)

At IQVIA, we are driven by a shared purpose: to improve patients' lives through innovative healthcare solutions. As a global leader in commercial services, we bring life-changing therapies and support programs to the people who need them most. Our workplace is rooted in belonging, collaboration, and continuous improvement-where every team member is empowered to make an impact.

As aPatient Support Medical Billing Representative,you'llbe part of a team that delivers meaningfulassistanceto patients through co-pay cards, vouchers, andclaimssupport. We invest in your success with career development opportunities and a culture that values client focus, flawless execution, teamwork, integrity, and results.

We are excited to announce an opening for a100% remote (work from home)Patient Support Medical Billing Representativeto join our team!In this role, you will provide paymentassistancesolutions such as co-pay cards or vouchers to patients. Your primary responsibility will be to receive medical claims from healthcare providers (HCPs) or patients, review supporting documentation, and vet each claim against program-specific business rules todeterminewhether it should be paid or rejected.This is acontract position with IQVIA, managed by an external agency, with thepotential to convert to a full-time IQVIA employee.

Job Responsibilities

  • Receive medical claims from healthcare providers (HCPs) or patients and ensure all required supporting documentation is provided.

  • Interpret Explanation of Benefits (EOB) and CMS-1500 forms.

  • Evaluate claims against program-specific business rules todetermineapproval or rejection.

  • Maintain exceptional organizational skills to manage dailyworkload.

  • Provide support to customer inquiries via phone, email, fax, or other communication channels.

  • Identifyoperational challenges and recommend solutions to management as needed.

  • Adhere to HIPAA guidelines.

  • Prioritize tasks effectively throughout the day.

  • Meet daily productivity and quota expectations.

  • Work40 hoursper week under moderate supervision.

Minimum Education & Experience

  • High School Diploma or equivalent Required

  • Completion of Medical Billing Program or Medical Billing degree or Certified Medical BillinglicenseRequired

  • Experience in claim processing Required

  • Ability to interpret EOBs Required

  • Insurance verificationexperience Required

  • Experience with payment postings Required

  • Callcenter,customer service experience (inbound/outbound calls) Required

  • Revenue cycle experience Preferred

  • Proficiencyin Microsoft Office (Excel, Word, Outlook, Teams) Preferred

  • Experience with secondary and tertiary billing Preferred

  • Familiarity with complex insurance scenarios Preferred

  • Experience with multi-layered billing processes Preferred

The pay range for this role is $23.00 per hour.

IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

#LI-CES

#LI-Remote

#LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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