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Home Based Remote Text Chat Operator Jobs (NOW HIRING)

Capacity

Chat Brand Rep (FootJoy) (Remote)

Denver, CO · Remote

$15/hr

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum ... Performance based rewards redeemable for product and/or gift cards * Insider information from your ...

Envita Medical Center

Chat Moderator

Houston, TX · On-site +1

$14.75 - $19/hr

... join our remote team. In this work-from-home role, you will monitor online chats and digital ... Basic computer skills and proficiency with Microsoft Office and web-based applications. * Ability ...

Gillis Sales

Executive Director of Sales - Remote

$80K/yr

This position is home-based. What's in it for you? * Position is home-based (remote) during client's business hours and requires occasional travel for in-market visits. * Working within a fun and ...

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Home Based Remote Text Chat Operator information

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How much do home based remote text chat operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for home based remote text chat operator in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Home Based Remote Text Chat Operator vs Customer Service Representative?

AspectHome Based Remote Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, home-based with internet connectionCan be remote or in-office, depending on employer
Industry UsageCommon in online support, tech, e-commerceWidespread across various industries including retail, telecom, finance
Job FocusHandling text-based chats, providing support via messagingHandling calls, emails, and sometimes chats for customer support

While both roles involve assisting customers, Home Based Remote Text Chat Operators focus on providing support through online text chats from home, whereas Customer Service Representatives may handle multiple communication channels and often work in-office or remotely. Both require good communication skills and basic technical knowledge, but the specific work environment and communication methods differ.

What cities are hiring for Home Based Remote Text Chat Operator jobs? Cities with the most Home Based Remote Text Chat Operator job openings:
What are the most commonly searched types of Remote Text Chat Operator jobs? The most popular types of Remote Text Chat Operator jobs are:
What states have the most Home Based Remote Text Chat Operator jobs? States with the most job openings for Home Based Remote Text Chat Operator jobs include:
Home Based Remote Text Chat Operator jobs near you
Virtual Design - Chat Consultant

Virtual Design - Chat Consultant

Williams-Sonoma

Las Vegas, NV • On-site, Remote

$19/hr

Full-time

Re-posted 15 days ago

Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

Job description

Virtual Design Chat Consultant - Las Vegas, NV
Now accepting applications until June 15th 2026
Why you and why us?
Are you interested in assisting our customers on a new online platform? Do you have excellent multi-tasking skills and are comfortable handling multiple customers at once? Does the idea of utilizing your design expertise to help our customers create their dream homes excite you? Then being a Chat Response associate on our Design Team may be the perfect fit for you! In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients' websites. These are customers who are in the shopping process for major purchases such as furniture. You will specifically focus on chats to support the Design team by assisting our customers with creating their dream space and closing the deal on their design purchases.
What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / rewards and recognition programs
  • Paid Training from the comfort of your home
  • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
  • Pay = $19.00/hr *compensation may differ due to individual state wage requirements*

Essential Functions: The nuts and bolts
  • Troubleshoot, answer text chats and respond within 5 seconds to live chat requests
  • Multi-task by handling 2 to 5 chats at once, and seeking multiple pieces of information while maintaining fluid conversations
  • Work closely with other departments to resolve issues including but not limited to service calls for all brands
  • Assist with developing written customer responses
  • Promptly identify, research, and resolve visitor requests using the Internet, OMS, and CCUI
  • Project a professional company image through text chat interaction
  • Provide visitors with product or service information
  • Promote Williams-Sonoma, Inc products and/or services in a positive way
  • Categorize and assign chat sessions appropriately
  • Perform other duties assigned

Qualifications: What you need to apply
  • 3+ months Design experience Required
  • High School Diploma or GED
  • Attention to detail with a superior customer service attitude
  • Maintain confidentiality and professionalism at all times
  • Strong professional written communication skills with the ability to multi-task and correctly interpret customer requests
  • Strong written communication skills are required
  • Enjoy working independently with excellent problem-solving and decision-making skills
  • Good self-management and motivation
  • Strong interpersonal skills
  • Computer Savvy / Internet Research ability
  • Must be experienced with instant messaging
  • Ability to navigate websites and multiple systems while maintaining multiple written conversations
  • Computer literate with the ability to type minimum 35 wpm
  • Practice active listening skills
  • MUST be confident to communicate in English (written and verbal)

Important Facts: MUST HAVE THESE FOR CONSIDERATION
  • Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
  • Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
  • On site opportunity requires you to be on premise 5 days / week

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