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Home Based Remote Text Chat Operator Jobs in Ohio

Liveops

Remote Customer Service Agent

Canton, OH · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ... Provide technical support to end users via phone, email, and chat. * Diagnose and resolve hardware ...

CSAA

Insurance Service Associate - Remote

Delaware, OH · Remote

$13.75 - $19/hr

  • Retirement

You must be at your home location and on camera. Work Schedule * Our operational hours are 24 hours ... You can navigate through Windows-based and web browser applications and use the computer keyboard ...

American Logistics Authority

$1.8K - $3.5K/wk

Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 500 weekly (based on performance and workload) Benefits: * 100% remote work * Flexible hours

The Semler Agency

Work From Home Sales

Cincinnati, OH · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... Flexible scheduling * Performance-based income No experience required - we will teach you ...

The Semler Agency

Work From Home Sales

Columbus, OH · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... Flexible scheduling * Performance-based income No experience required - we will teach you ...

The Semler Agency

Work From Home Sales

Akron, OH · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... Flexible scheduling * Performance-based income No experience required - we will teach you ...

CSAA

Commercial Senior Auto Claims Adjuster- Remote

Delaware, OH · Remote

$62K - $81K/yr

  • Retirement

... Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home ... operating procedures. Work Schedule: The expected schedule for this role is Sunday through Thursday ...

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All JobsHome Based Text Chat Operator JobsHome Based Remote Text Chat Operator JobsHome Based Remote Text Chat Operator Jobs in Ohio

Home Based Remote Text Chat Operator information

What is the difference between Home Based Remote Text Chat Operator vs Customer Service Representative?

AspectHome Based Remote Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, home-based with internet connectionCan be remote or in-office, depending on employer
Industry UsageCommon in online support, tech, e-commerceWidespread across various industries including retail, telecom, finance
Job FocusHandling text-based chats, providing support via messagingHandling calls, emails, and sometimes chats for customer support

While both roles involve assisting customers, Home Based Remote Text Chat Operators focus on providing support through online text chats from home, whereas Customer Service Representatives may handle multiple communication channels and often work in-office or remotely. Both require good communication skills and basic technical knowledge, but the specific work environment and communication methods differ.

What cities in Ohio are hiring for Home Based Remote Text Chat Operator jobs?

Cities in Ohio with the most Home Based Remote Text Chat Operator job openings:

Home Based Remote Text Chat Operator jobs near you
Infographic showing various Home Based Remote Text Chat Operator job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Remote Customer Service Agent

Liveops

Canton, OH • Remote

$14.50 - $19.50/hr

Contractor

Re-posted 8 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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