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Home Based Remote Empathetic Listener Jobs in Stuart, IA

Remote Customer Service Agent

West Des Moines, IA ยท Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Patient Account Representative

West Des Moines, IA ยท On-site +1

$16.50 - $21.75/hr

... home ( at this time we are only able to accommodate remote workers within the borders of Iowa ... Curiosity. You practice the art of listening, asking clarifying questions, and avoiding ...

Assistant Actuary

West Des Moines, IA ยท On-site +1

$99K - $150K/yr

Actively listen with strong oral and written communication skills, including the ability to present ... This position includes hybrid and remote work arrangements, learning and development opportunities ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

Assistant Actuary

West Des Moines, IA ยท On-site +1

$99K - $150K/yr

Actively listen with strong oral and written communication skills, including the ability to present ... This position includes hybrid and remote work arrangements, learning and development opportunities ...

Assistant Actuary

West Des Moines, IA ยท On-site +1

$99K - $150K/yr

Actively listen with strong oral and written communication skills, including the ability to present ... This position includes hybrid and remote work arrangements, learning and development opportunities ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Can handle phone-based rejection while maintaining professionalism * Are seeking a stable W2 role ...

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Home Based Remote Empathetic Listener information

What is the difference between Home Based Remote Empathetic Listener vs Customer Service Representative?

AspectHome Based Remote Empathetic ListenerCustomer Service Representative
CredentialsNone required, but active listening skills preferredHigh school diploma or equivalent; customer service training often required
Work EnvironmentRemote, home-based settingRemote or in-office, depending on employer
Industry UsageCommon in mental health, coaching, and support servicesRetail, telecom, tech support, and various industries
Job FocusListening, emotional support, empathyProblem-solving, information delivery, customer assistance

While both roles involve communication skills, a Home Based Remote Empathetic Listener focuses on providing emotional support and active listening, often in mental health or coaching contexts. In contrast, a Customer Service Representative handles customer inquiries, troubleshooting, and product or service support. The former emphasizes empathy and emotional connection, typically with less technical training, whereas the latter requires specific product knowledge and technical skills.

Remote Customer Service Agent

Liveops

West Des Moines, IA โ€ข Remote

$15.25 - $20.25/hr

Contractor

Re-posted 28 days ago


Job description

Customer Service Agent โ€” Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000