ZipRecruiter

Log In

2

Home Based Remote Call Monitoring Jobs in Washington

White Hawk Sales Partners

Be Seen First

Business Development Representative

Washington, DC · Remote

$50K - $60K/yr

Business Development Consultant - Home Based Remote Position: 7+ years work experience with 5+ years of successful home-based/remote work experience preferred. White Hawk Sales Partners is a tactical ...

Proud Moments

In-Home Based BCBA

Germantown, MD · On-site +1

$100K - $115K/yr

Advocate for your clients by monitoring for potential issues and communicating concerns * Share your knowledge and experience through direct supervision, support, training, and orientation of our ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Waldorf, MD · Remote

$15 - $20/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

next page

Showing results 1-20

All JobsHome Based Call Monitoring JobsHome Based Remote Call Monitoring JobsHome Based Remote Call Monitoring Jobs in Washington

Home Based Remote Call Monitoring information

What is home based remote call monitoring?

Home based remote call monitoring is a job where individuals listen to and evaluate recorded or live customer service calls from their own home. The main goal is to assess the quality of customer interactions, ensure compliance with company policies, and provide feedback to improve service. This role often involves using specialized software to access calls and fill out evaluation forms. Remote call monitors typically work for call centers, quality assurance companies, or directly for businesses looking to enhance their customer service experience.

What are the key skills and qualifications needed to thrive as a home based remote call monitoring specialist?

To excel as a Home Based Remote Call Monitoring Specialist, you generally need strong analytical skills, attention to detail, and experience in customer service or call centers, often supported by a high school diploma or equivalent. Familiarity with call monitoring software, CRM systems, and quality assurance tools is typically required. Excellent listening skills, effective communication, and the ability to provide constructive feedback make someone stand out in this role. These skills ensure high-quality customer interactions, support continuous improvement, and help maintain service standards in remote work environments.

What are some common challenges faced by remote call monitoring professionals working from home, and how can they be overcome?

Remote call monitoring professionals often encounter challenges such as maintaining consistent focus during lengthy call evaluations, managing potential distractions in a home environment, and ensuring secure handling of sensitive call data. To overcome these challenges, it's important to establish a dedicated workspace, adhere to a structured schedule, and use secure, employer-approved software and devices. Regular communication with your team via virtual meetings can also help in staying aligned with quality standards and performance expectations.

What is the difference between Home Based Remote Call Monitoring vs Home Based Remote Customer Service Representative?

AspectHome Based Remote Call MonitoringHome Based Remote Customer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsBasic computer skills, customer service training
Work EnvironmentHome office, quiet environment, computer and headset requiredHome office, similar setup with focus on customer interaction
Industry UsageTelecommunications, healthcare, financeRetail, tech support, banking
Job FocusMonitoring calls for quality and complianceHandling customer inquiries and support

Home Based Remote Call Monitoring involves overseeing and evaluating calls for quality assurance, while Home Based Remote Customer Service Representatives directly interact with customers to resolve issues. Both roles are remote, require similar technical setups, and are common in various industries, but they serve different functions within customer support operations.

What are the most commonly searched types of Remote Call Monitoring jobs in Washington?

The most popular types of Remote Call Monitoring jobs in Washington are:

What are popular job titles related to Home Based Remote Call Monitoring jobs in Washington?

For Home Based Remote Call Monitoring jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Home Based Remote Call Monitoring jobs in Washington look for?

The top searched job categories for Home Based Remote Call Monitoring jobs in Washington are:

What cities in Washington are hiring for Home Based Remote Call Monitoring jobs?

Cities in Washington with the most Home Based Remote Call Monitoring job openings:

Home Based Remote Call Monitoring jobs near you

Business Development Representative

Washington, DC • Remote

White Hawk Sales Partners
Business Management Consulting • 11 - 50 employees
Learn more about White Hawk Sales Partnersexternal

$50K - $60K/yr

Full-time

Posted 5 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Business Development Consultant - Home Based Remote Position: 7+ years work experience with 5+ years of successful home-based/remote work experience preferred.


White Hawk Sales Partners is a tactical sales and marketing firm that helps clients rapidly develop sales pipeline by defining their ideal targets, creating compelling market messaging and collateral, and executing and managing selling and marketing activities into those ideal markets.

We are currently seeking experienced and highly motivated inside sales professionals to fill full-time positions for business-to-business clients. Sales executive prospecting and sales experience is highly desired.

Ideal candidates will have experience prospecting and selling to C-level, VP level and/or director level contacts from small to large (Fortune 500) companies in financial services, consulting, human capital, software, technology and/or the marketing services industries. Requires the ability to deliver a strong eloquent value proposition, understand and qualify a client's needs, assess business issues/pain points, and set qualified sales appointments.

We are looking for candidates who are seeking the benefit and lifestyle advantages of working from home but also possess the self structure, motivation, and attention to detail required to thrive in such an environment. A reliable high-speed Internet connection, computer with minimum requirements, and long distance phone plan with a dedicated line is required.

Healthcare, Financial Services, Technology Sales Experience also a plus

Salary plus commission- First year expected earnings minimum -50k full time

Required Skills/Experience:

•Excellent written and verbal communication skills

•High Energy

•Positive Attitude

•Proven experience and comfort with salesforce.com

•Ability to multi-task, prioritize, and manage time effectively

•Experience selling benefits, financial services, software, technology, consulting and/or marketing services is preferred

•Polished telephone and professional writing skills

•Must be Internet savvy and comfortable with using the Web as a research tool

•Must have a high standard of accountability and demonstrated level of concern for work

•Occasional travel required

A few things to note:

•There are no benefits associated with this position - salary + bonus.

•Only those that meet with above requirements will be considered.

Job Type: Full-time

Pay: $50,000 - $60,000 per year