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The IT Cloud Engineer/Architect  is responsible for deployment, administration, monitoring and support for Microsoft Azure, Power Automate, Teams/SharePoint and all other Office 365 services as well as any other duties assigned by IT management, with a strong focus on Office 365 services.

Position requires an incumbent with strong problem solving and analytical skills along with a fierce curiosity.

Position requires a collaborator who can help build a sense of trust and rapport, leading to a comfortable & effective workplace.

Responsibilities include, but are not limited to:
Manage, develop, design, deploy, and monitor all Flowers' Azure infrastructure services, Azure, environments, Azure automation services, and Azure technology requirements, including 3rd part.
Support design and implementation of processes and procedures for all Power Automate services
Support and Monitor all Flowers Power Automate services for performance, resource availability and cost, including Power BI, Powerapps, Flow, Premium Capacity and Common Data Services. as well as monitoring and maintaining Power Automate licenses ensuring adherence to licensing requirements. e
Support development, deployment and adherence of a Power Automate governance plan
Support all 3rd party connectors including any requirements for connections to on-premise or Cloud data sources
Teams / SharePoint Online Development and Administration
Work with users at all levels to develop technical architecture and designs for scalable enterprise SharePoint Online solutions
Monitor / Validate all allowed domains, guest accounts and external sharing links for sites and services
Design solutions based on established patterns and best practices around Content Management, Records Management, User Adoption, Governance, Change Management, external access
Support Integration with 3rd party applications
Develop and maintain a Flowers end user training program for existing and new functionality
Monitor, maintain, and support any Office 365 issues, storages, licenses - including renewal - and administrative tasks. Monitor all Flowers Office 365 service health, report on any incidents or advisories that impact Flowers services
Work with security to develop and support DLP and AIP policies and tags
Manage external Domain services including DNS, Webhosting and migration
Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems
Manage all cloud-based information technology products and services to ensure high levels or performance and availability to the end users of the organization.
Provide on-call/after-hours support as needed to support functions escalated by IT Service Center.
Perform special projects and related tasks as requested
Assist in the management and development of projects when requested
Subscribe to and advocate core department standards and methodologies including Systems Development Life Cycle (SDLC), IT Infrastructure Library (ITIL), IT General Controls (ITGC), basic project management, and general IT policies & procedures
Work with vendors and outside resources to support all Cloud based solutions and to insure adherence to Flowers standards.
Work with users at all levels to ensure timely response and solutions to issues or inquiries.
Manage vendors to ensure SLAs and MSAs are met and followed.
Stay abreast of current and future application functions and updates
Adhere to the policies and procedures set forth by the Information Technology department
Practice and comply with all company policies and procedures (EEO, Sexual Harassment, Sarbanes - Oxley, Safety, etc.).
Perform other duties deemed by management to be an integral part of the job, including, but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures

Knowledge and experience in the majority of Technical functions described above;
Strong practical experience in the use of PowerShell;
Experience with the development of an end user training program;
Domain and DNS management; and
Networking experience is a plus

Bachelor's degree in computer science, Engineering, or related field preferred.
Microsoft certifications including Azure Fundamentals & Administration