Observability Engineer | Irving, Texas, United States Job Summary: Senior Observability Engineer - Irving, TX (Onsite) About the Role Join a dynamic technology team as a Senior Observability Engineer based in Irving, TX. You will architect and lead end-to-end observability solutions across complex, hybrid environments, transforming platform telemetry into actionable insights that drive reliability and performance. This is an opportunity to shape observability strategy, work with cutting-edge tools, and collaborate with engineering, operations, and leadership. Advance your career by building and standardizing monitoring frameworks at scale. Responsibilities - Architect and implement comprehensive observability frameworks across cloud, on-premises, networking, databases, middleware, and applications - Evaluate, select, and integrate observability and monitoring tools, establishing reference architectures - Design and maintain standardized Grafana dashboards for platform and workload health (OCP, AKS, GKE) - Define golden signals and platform health KPIs tied to availability, performance, and reliability - Serve as an advanced Splunk user: develop complex SPL queries, dashboards, and root-cause investigations - Correlate logs, metrics, and events across Grafana and Splunk to drive rapid incident resolution (MTTR reduction) - Implement and tune platform-specific observability for Kubernetes platforms (OCP, AKS, GKE) - Configure and manage ThousandEyes for synthetic monitoring and network intelligence - Administer BigPanda for AIOps-driven event correlation and noise reduction - Integrate ServiceNow for automated incident creation and enriched alerting - Document observability standards, dashboards, and onboarding processes Required Skills and Experience - 7+ years in IT operations, SRE, systems engineering, or infrastructure - 5+ years designing and implementing observability/monitoring solutions across distributed systems - 5+ years production experience with Kubernetes platforms - Expertise in logging, tracing, and enhanced monitoring - Strong hands-on experience with Grafana (dashboards, alerts, data sources) - Advanced Splunk SPL, dashboarding, and investigation capabilities - Proficiency with querying languages (SQL, PromQL) - Deep understanding of Kubernetes internals, OpenShift (OCP), AKS, GKE - Experience with Prometheus, OpenTelemetry, Kubernetes exporters - OS-level monitoring (Linux/Windows) and network fundamentals - Experience with ThousandEyes, BigPanda, and ServiceNow ITSM workflows Preferred Skills - Experience designing SLOs/SLIs, reliability scorecards - Familiarity with Istio, service mesh metrics, mTLS - Capacity planning and trend analysis using observability data - Exposure to multi-cloud observability strategies - Monitoring for databases, message brokers, middleware - Familiarity with AIOps or ML-driven anomaly detection Benefits - Work in a collaborative, technology-driven environment - Direct impact on reliability, performance, and operational excellence - Exposure to the latest observability and cloud-native technologies - Career growth opportunities in a high-visibility engineering role How to Apply Ready to drive observability excellence and elevate platform reliability? Submit your resume today to join our Irving, TX team and advance your career as a Senior Observability Engineer.