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Home Based Lab Dispatcher Jobs in Tennessee (NOW HIRING)

Best Care Home Services

Dispatcher

Bartlett, TN · On-site

$16.50 - $22/hr

Best Care Home Services is looking for an experienced Dispatcher skilled in managing scheduling ... Efficiently schedule and dispatch HVAC/Plumbing technicians based on availability, location, and ...

DocGo

Dispatcher

Goodlettsville, TN · On-site

$20 - $24/hr

Title: Dispatcher Pay Rate: $20 - $24 per hour based on experience Location: Goodlettsville, TN ... home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is ...

DocGo

Dispatcher

Goodlettsville, TN · On-site

$24/hr

Title: Dispatcher Pay Rate: $20 - $24 per hour based on experience Location: Goodlettsville, TN ... home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is ...

LiftOne

Dispatcher

Chattanooga, TN · On-site

... based on the principles of trust, integrity and a desire to help our customers and employees ... to homes and businesses. We're a privately held company, and pair our scale with a strong ...

LiftOne

Dispatcher

Chattanooga, TN · On-site

... based on the principles of trust, integrity and a desire to help our customers and employees ... to homes and businesses. We're a privately held company, and pair our scale with a strong ...

Gent Heating & Cooling

Be Seen First

HVAC Dispatcher

Knoxville, TN · On-site

$19 - $25/hr

We believe great service starts long before a technician arrives at a customer's home. Our office ... Dispatch and route technicians based on location, skill set, call priority, and drive efficiency.

New

Urgent

Gent Heating & Cooling

Be Seen First

HVAC Dispatcher

Knoxville, TN · On-site

$19 - $25/hr

We believe great service starts long before a technician arrives at a customer's home. Our office ... Dispatch and route technicians based on location, skill set, call priority, and drive efficiency.

New

Urgent

Covenant Health

LAB TECHNICIAN

Knoxville, TN · On-site

$15.75 - $20.75/hr

... home. Position Summary: Performs routine and specialized clinical lab tests for use in the ... Collaborate with the patient, physician and other care team members as part of a team based ...

Covenant Health

LAB TECHNICIAN

Knoxville, TN · On-site

$15.75 - $20.75/hr

... home. Position Summary: Performs routine and specialized clinical lab tests for use in the ... Collaborate with the patient, physician and other care team members as part of a team based ...

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All JobsHome Based Lab Dispatcher JobsHome Based Lab Dispatcher Jobs in Tennessee

Home Based Lab Dispatcher information

What is the difference between Home Based Lab Dispatcher vs Mobile Phlebotomist?

AspectHome Based Lab DispatcherMobile Phlebotomist
CredentialsBasic computer skills, sometimes certification in medical administrationPhlebotomy certification, medical training
Work EnvironmentHome office, remote communication with labs and clientsTravel to patient locations, clinical settings
Employer & IndustryLaboratories, healthcare providers, diagnostic companiesHospitals, clinics, diagnostic labs

The Home Based Lab Dispatcher primarily manages appointment scheduling and communication remotely, while a Mobile Phlebotomist performs blood draws at patient locations. Both roles are essential in the diagnostic process but differ in work environment and required skills. The dispatcher works from home coordinating lab activities, whereas the phlebotomist is on-site collecting samples. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

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For Home Based Lab Dispatcher jobs in Tennessee, the most frequently searched job titles are:

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Home Based Lab Dispatcher jobs near you

Dispatcher

Best Care Home Services

Bartlett, TN • On-site

$16.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Best Care Home Services is looking for an experienced Dispatcher skilled in managing scheduling, optimizing routes, and coordinating field service teams. Experience with ServiceTitan is essential for this role to ensure efficient scheduling, real-time tracking, and enhanced customer communication. The ideal candidate will have a background in dispatching, preferably in the HVAC/Plumbing industry, and a commitment to delivering exceptional service through effective coordination of resources.

Key Responsibilities:

  • Scheduling and Dispatching: Efficiently schedule and dispatch HVAC/Plumbing technicians based on availability, location, and service needs, ensuring optimal routing and minimized travel time.
  • ServiceTitan Management: Utilize ServiceTitan software for job scheduling, tracking technician availability, and updating service status to streamline operations.
  • Field Coordination: Monitor and manage the progress of technicians in real-time, proactively addressing any delays or issues to maintain customer satisfaction.
  • Customer Communication: Provide customers with timely updates regarding service calls, ensuring a seamless customer experience.
  • Collaboration with Customer Service Team: Work closely with Customer Service Representatives to align on scheduling, address urgent service needs, and handle any service inquiries.
  • Data and Record Management: Accurately enter and maintain service details, customer information, and technician notes in ServiceTitan to support data integrity and reporting.
  • Reporting and Metrics: Assist with daily, weekly, and monthly reporting on dispatch efficiency, service completion rates, and other key performance indicators (KPIs).

Required Qualifications:

  • Dispatching Experience: Previous experience in a dispatch role, preferably within the HVAC, plumbing, or related service industry.
  • ServiceTitan Expertise: Proficient in ServiceTitan software for scheduling, tracking, and reporting.
  • Communication Skills: Strong verbal and written communication skills with an ability to manage customer expectations and coordinate team activities.
  • Organizational and Problem-Solving Abilities: Strong multitasking and prioritization skills to manage high volumes of calls and service requests efficiently.
  • Customer-Focused Mindset: A commitment to maintaining customer satisfaction through accurate scheduling and proactive communication.
  • Experience in High-Volume Environments: Comfort with fast-paced work environments and managing a high volume of service calls.

Our Culture: Living "Above the Line"

We're looking for someone who takes ownership, follows through, and holds themselves accountable. If that's how you operate, you'll thrive here. Our Above the Line principles:

  • Own it: see it, solve it, do it
  • Be part of the solution, not the problem
  • Treat others with respect
  • Act now — don't wait
  • Ask "What else can I do?" and "What coaching do you have for me?"
  • Take pride in your work
  • Reject average
  • Show others you care

Benefits:

  • Health, Dental, and Vision Insurance 
  • Paid Time Off and Holiday Pay
  • 401(k) Retirement Plan
  • Ongoing Training and Development Opportunities

Equal Employment Opportunity:
Best Care Home Services is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to creating an inclusive, diverse work environment and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected status.