ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Flint, MI

Lakeside Surfaces

Customer Service Representative

Davison, MI · On-site

$14.50 - $19.75/hr

We help bring visions to life in homes, offices, and large-scale commercial projects across the ... customer care, call center), where building customer relationships and service is a primary ...

CGC Home Services

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

Our Call center team is the "Heartbeat" of our operation and serves all departments and customers.   The Call center representatives primary responsibility will act as a liaison, providing ...

Elara Caring

Home Health Physical Therapist

Grand Blanc, MI · On-site

$38.50 - $49.50/hr

Wherever our patients call home and wherever they are on their health journey, we care. Each team ... Designs and implements a plan of care for patients based on a thorough assessment of potential ...

previous pagenext page

Showing results 21-40

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Flint, MI

Home Based Inbound Call Center information

See Flint, MI salary details

$12

$16

$22

How much do home based inbound call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for home based inbound call center in Flint, MI is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.79 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Flint, MI? The most popular types of Inbound Call Center jobs in Flint, MI are:
What cities near Flint, MI are hiring for Home Based Inbound Call Center jobs? Cities near Flint, MI with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you

Contact Center Advocate II - MRI - Grand Blanc

Henry Ford Genesys Ambulatory Health Services

Grand Blanc, MI

Full-time

Posted 12 days ago

Job description

Henry Ford Park MRI Center - Grand Blanc offers imaging and radiology services close to home. We are dedicated to making your experience as comfortable as possible. Before your imaging test, we explain what to expect and whether there are any dietary restrictions. If you have any special needs or concerns, share that with us so that we can make arrangements to deliver testing that is right for you.

Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center, on a broader scale. Including all of HFHS services and not limited to a specified practice group and/or multiple locations. Handles multi-channel contacts and interacts with physicians, administrators, patients, and all other stakeholders. Act as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.  

981 Health Park Blvd.
Grand Blanc, MI 48439

EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent required. Two (2) years of customer service experience. An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting utilizing HFHS applications. Proficiency with EPIC. Strong computer skills and working knowledge of Microsoft Office products. Maintain the established Quality Assurance & Workforce Adherence goals. Must have the ability to communicate effectively, both verbal and written. Must display strong listening skills. Demonstrates the ability to make sound decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience mental/visual strain due to the nature of job requirements. May sit for extended periods of time. Must be physically able to ambulate within the NCO Contact Center and parking structure. Work in a complex environment with frequent changes.

Additional Information
  • Organization: Henry Ford Genesys Ambulatory Health Services
  • Department: HFGAHS MRI Admin
  • Shift: Day Job
  • Union Code: Not Applicable

Apply