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Home Based Inbound Call Center Jobs in Allen, TX

Call Center Specialist

Coppell, TX ยท On-site

$20.90 - $24.20/hr

Manage a steady volume of inbound and outbound calls with customers regarding past-due mortgage ... Work an on-site schedule, including occasional Saturday coverage based on business needs. * Support ...

New

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Answer inbound calls and respond to customer inquiries. * Provide accurate information regarding ...

Call Center Representative

Dallas, TX ยท On-site

$15.75 - $19.75/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... Must be authorized to work in the country where the job is based. Subject to the program and ...

Call Center Representative

Dallas, TX ยท On-site

$15.75 - $19.75/hr

Handle inbound and outbound calls professionally and efficiently. * Resolve customer issues on the ... All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI ...

Dispatcher Call Center Agent

Dallas, TX ยท On-site

$21 - $23/hr

Handle a high daily volume of inbound service-related calls while maintaining accurate ... Assign work orders to appropriate contractors based on location, trade, and urgency. * Monitor ...

Call Center Agent

Dallas, TX

$13.10 - $17.25/hr

We're expanding our team in Dallas, TX and looking for enthusiastic Call Centre Agents to join our ... In this role, you'll handle inbound phone interactions with both residential and business customers ...

Call Center Agent

Dallas, TX ยท On-site

$13.10 - $17.25/hr

In this role, you'll handle inbound phone interactions with both residential and business customers ... All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI ...

Call Center Agent

Farmers Branch, TX ยท On-site

$14.50 - $19/hr

In this role, you'll handle inbound phone interactions with both residential and business customers ... All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI ...

Call Center Agent

Dallas, TX ยท On-site +1

$14.75 - $19.50/hr

In this role, you'll handle inbound phone interactions with both residential and business customers ... All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI ...

Call Center Agent

Dallas, TX ยท On-site

$14.75 - $19.50/hr

In this role, you'll handle inbound phone interactions with both residential and business customers ... Must be authorized to work in the country where the job is based. Subject to the program and ...

Showing results 41-60

Home Based Inbound Call Center information

See Allen, TX salary details

$11

$16

$21

How much do home based inbound call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for home based inbound call center in Allen, TX is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.97 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Allen, TX?

The most popular types of Inbound Call Center jobs in Allen, TX are:

What cities near Allen, TX are hiring for Home Based Inbound Call Center jobs?

Cities near Allen, TX with the most Home Based Inbound Call Center job openings:

Infographic showing various Home Based Inbound Call Center job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $33,533 per year, or $16.1 per hour.

Call Center Specialist

Robert Half

Coppell, TX โ€ข On-site

$20.90 - $24.20/hr

Temporary

Posted yesterday

New


Job description

We are looking for a Call Center Specialist to join a mortgage services team in Texas. This contract opportunity with the potential for a permanent role is ideal for someone who thrives in a fast-paced call center setting, communicates with professionalism and empathy, and wants to build a long-term career in mortgage and financial services. In this role, you will support customers with mortgage payment-related concerns, maintain accurate records, and contribute to a high-quality service experience in a fully on-site environment.
Responsibilities:
• Manage a steady volume of inbound and outbound calls with customers regarding past-due mortgage accounts and payment arrangements.
• Guide customers through account-related questions with clarity, professionalism, and a service-focused approach.
• Record conversations, account updates, and resolutions thoroughly in internal servicing platforms.
• Apply company procedures and regulatory standards to ensure compliant and consistent customer interactions.
• Take part in training sessions, coaching activities, and performance reviews to strengthen call quality and productivity.
• Work an on-site schedule, including occasional Saturday coverage based on business needs.
• Support loss mitigation and collections efforts by helping borrowers understand available payment options and next steps.• Previous customer service experience in a call center environment is required.
• Ability to work effectively in a metrics-driven setting with monitored performance expectations.
• Strong verbal communication skills and the ability to handle sensitive conversations with professionalism.
• Basic computer proficiency and comfort using customer service or call tracking software.
• Availability to work on site in Coppell, Texas, Monday through Friday, with one half-day Saturday per month.
• Collections experience is helpful, but not required.
• Interest in developing knowledge within the mortgage or financial services industry.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948