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Commission Inbound Call Center Jobs in Allen, TX

SmithRx

Inbound Call Center Representative

Plano, TX · On-site

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx ...

New

SmithRx

Inbound Call Center Representative

Plano, TX

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx ...

New

SmithRx

Inbound Call Center Representative

Plano, TX

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

New

AT and T

Call Center Sales Representative

Richardson, TX · On-site

$22.33/hr

Our Business Inbound Call Center Sales earn $22.33 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded. Not to mention all the other amazing rewards that ...

AT&T

Call Center Sales Representative

Richardson, TX

$22.33/hr

Our Business Inbound Call Center Sales earn $22.33 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded. Not to mention all the other amazing rewards that ...

Marathon Staffing

Call Center Rep

Dallas, TX

$12.50/hr

Handle a high volume of inbound and outbound calls in a timely, professional manner * Follow call center scripts to ensure accurate information for different topics * Listen to callers, identify ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Allen, TX

Commission Inbound Call Center information

See Allen, TX salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for commission inbound call center in Allen, TX is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What jobs pay 4000 a week without a degree?

A commission inbound call center representative can potentially earn $4,000 or more weekly through commission-based pay, especially with high sales volume or performance bonuses. Success in such roles often depends on strong communication skills, product knowledge, and the ability to handle high call volumes, with some positions offering flexible schedules and remote work options.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

Is a $100 commission job worth it?

A commission inbound call center job can be worth it if the commission rate and sales volume lead to competitive earnings, but total income varies based on performance and product demand. Such roles often require strong communication skills and persistence, and income may fluctuate month to month. Evaluating the commission structure and your ability to meet sales targets is essential to determine if the job is financially worthwhile.

How can I make $2000 a week working from home?

A Commission Inbound Call Center representative can potentially earn $2000 a week by handling high call volumes, upselling products, and working during peak hours. Success depends on commission rates, sales skills, and the number of qualified calls handled, often requiring strong communication skills and product knowledge.
What are the most commonly searched types of Inbound Call Center jobs in Allen, TX? The most popular types of Inbound Call Center jobs in Allen, TX are:
What are popular job titles related to Commission Inbound Call Center jobs in Allen, TX? For Commission Inbound Call Center jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Allen, TX look for? The top searched job categories for Commission Inbound Call Center jobs in Allen, TX are:
What cities near Allen, TX are hiring for Commission Inbound Call Center jobs? Cities near Allen, TX with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Inbound Call Center Representative

SmithRx

Plano, TX • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
  • Integrity: Do the right thing. Especially when it's hard.
  • Courage: Embrace the challenge.
  • Together: Build bridges and lift up your colleagues.

Job Summary:
At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members.
Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key.
This position requires a 9-week onsite training and nesting period at our Plano office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts.
If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply!
What will you do:
  • Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
  • Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.
  • Educate members about their pharmacy benefits.
  • Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.
  • Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests.
  • Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA).

What will you bring to SmithRx:
  • 2+ years of experience working in a call center environment required
  • Must be located local to our Plano, TX office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance.
  • Proficiency in Windows, MS Office, G-Suite required
  • HS Diploma, GED, or equivalent
  • Active listening, and conversational speaking skills, with a high degree of empathy
  • Ability to multitask
  • Excellent verbal and written communication skills
  • Passion for helping people
  • Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred
  • Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
  • Prior experience resolving complex issues within a call center environment is preferred

What SmithRx Offers You:
  • Competitive pay: $21.00 per hour
  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
  • 3 Weeks Paid Time Off
  • 12 Paid Holidays
  • Paid Parental Leave Benefits
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-term and long-term disability
  • Wellness Benefits
  • Commuter Benefits
  • Employee Assistance Program (EAP)
  • Well-stocked kitchen in office locations
  • Professional development and training opportunities

Plano, TX Pay Range
$21-$21 USD
Compensation & Benefits
  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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