Program Support Assistant - Home Based Primary Care
The incumbent provides administrative services to Veterans such as determining the eligibility of patients for admission to the HBPC program, assisting with administrative completion of forms or documents, etc., as well as assisting other HBPC PACTs as the need arises. The incumbent plays an integral role in identifying and developing ways to resolve problems with the administrative and clinical staff on customer service, patient flow, revenue and data validation issues.
Duties may include but are not limited to:
- Performs general clerical and administrative duties to include preparing correspondence; meeting minutes; compiling reports; extracting and organizing data; reviewing documents for accuracy; maintaining files; and, managing and maintaining databases.
- Executes several office automation functions such as storing and retrieving electronic documents and files; formatting letters; creating and compiling HBPC weekly, monthly, quarterly and annual reports and memoranda; and, preparing materials for publications such as pamphlets, forms, graphs or technical manuals.
- Performs as HBPC timekeeper for staff including payroll software and time and leave requirements.
- Maintains a calendar and coordinates meetings (i.e., interdisciplinary staff meetings, care planning meetings) and conference calls as well as prepares materials for these events.
- Responsible for recording and typing minutes and assisting the Program Director and Medical Director with administrative functions.
- The PSA maintains equipment inventory list specific for the program and conducts annual physical inventory of equipment when requested. Generates a variety of materials for distribution including incoming and outgoing correspondence, forms, statistical reports, etc.; maintains cumulative records on program reports and responses; routine data and information requested from outside services; policy statements; confidential patient records, medications and equipment; home visits, patient status, supplies, HBPC fiscal budget, phone consultations, etc.
Work Schedule: Monday - Thursday, 6:30am-5:00pm
Compressed/Flexible: Compressed Tour
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant - Home Based Primary Care/ PD09476S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized