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Home Based Customer Service Email Response Jobs in Appleton, WI

Home Depot

Customer Service/Sales

Green Bay, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Appleton, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

PTSolutions

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

... email. * Handle customer issues, provide appropriate solutions and alternatives within the order ... This position is based in our Green Bay, WI facility, so only candidates residing in the Green Bay ...

PTSolutions

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

... email. * Handle customer issues, provide appropriate solutions and alternatives within the order ... This position is based in our Green Bay, WI facility, so only candidates residing in the Green Bay ...

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Ability to communicate effectively via phone, email and in person. * A high school diploma or ...

Tjx

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... or based on any individual's status in any group or class protected by applicable federal, state ...

Phenom People

Customer Service Part Time

Appleton, WI · On-site

... stay-at-home parent, ready to return to work o I need flexibility in my schedule because I have ... For individuals with disabilities who would like to request an accommodation, email HRServiceCenter ...

Tjx

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... or based on any individual's status in any group or class protected by applicable federal, state ...

Phenom People

Customer Service Part Time

Appleton, WI · On-site

... stay-at-home parent, ready to return to work o I need flexibility in my schedule because I have ... For individuals with disabilities who would like to request an accommodation, email HRServiceCenter ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... or based on any individual's status in any group or class protected by applicable federal, state ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... or based on any individual's status in any group or class protected by applicable federal, state ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... or based on any individual's status in any group or class protected by applicable federal, state ...

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Showing results 21-40

All JobsHome Based Customer Service Email Response JobsHome Based Customer Service Email Response Jobs in Appleton, WI

Home Based Customer Service Email Response information

See Appleton, WI salary details

$9

$18

$26

How much do home based customer service email response jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for home based customer service email response in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a home based customer service email response?

A Home Based Customer Service Email Response job involves providing customer support and assistance via email while working remotely, usually from your own home. Employees in this role handle inquiries, resolve issues, and provide information about products or services to customers through written communication. This job typically requires strong written communication skills, attention to detail, and the ability to follow company guidelines. It is popular among those seeking flexible work arrangements or remote employment opportunities.

What are the key skills and qualifications needed to thrive as a home based customer service email response?

To thrive as a Home Based Customer Service Email Response Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing tools such as Zendesk or Freshdesk is typically required. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills in this role. These skills ensure timely, accurate, and positive resolutions for customers, directly impacting satisfaction and retention.

What are some common challenges faced by home based customer service email response, and how can they be addressed?

Home-based customer service email responders often face challenges such as managing a high volume of inquiries, maintaining consistency in communication, and staying motivated without in-person supervision. To address these challenges, it helps to develop strong time management skills, utilize templates for efficiency while personalizing responses, and maintain open communication with team leaders through regular virtual meetings. Building a structured daily routine and participating in team chats or forums can also help foster a sense of connection and support, enhancing both productivity and job satisfaction.

What is the difference between Home Based Customer Service Email Response vs Home Based Customer Support Specialist?

AspectHome Based Customer Service Email ResponseHome Based Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling email inquiriesRemote, handling multiple communication channels including email, chat, and calls
Employer & IndustryCustomer service departments across various industriesCustomer support teams in diverse sectors
Search & Comparison IntentUnderstanding email-specific customer service rolesExploring broader customer support roles including multiple communication methods

Home Based Customer Service Email Response focuses on handling customer inquiries via email, requiring strong written communication skills. In contrast, Home Based Customer Support Specialist often manages multiple channels like chat, phone, and email, providing a more comprehensive support experience. Both roles are remote and require similar credentials, but their scope and communication methods differ.

What are the most commonly searched types of Customer Service Email Response jobs in Appleton, WI?

The most popular types of Customer Service Email Response jobs in Appleton, WI are:

Home Based Customer Service Email Response jobs near you
Infographic showing various Home Based Customer Service Email Response job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Service Representative

WSI Supply Chain Solutions

Neenah, WI • On-site

$21/hr

Full-time

Posted 21 days ago

Job description

The Customer Service Representative supports day-to-day customer account activity by coordinating orders, shipments, and service requests between customers, warehouse operations, and internal service teams. This role helps ensure customer requirements are communicated clearly, operational processes run smoothly, and issues are resolved quickly and accurately. This position is in-office in Neenah, Wisconsin, and the shift is 10:00 AM - 6:30 PM, Monday - Friday. The position will report to a Customer Service Manager.

DUTIES AND ACCOUNTABILITIES:

Account & Service Support 

    • Respond to customer inquiries related to orders, shipments, inventory, billing, and service requests. 

    • Maintain positive customer relationships through professional and timely communication. 

    • Research and resolve customer issues by coordinating with internal teams. 

Order & Shipment Coordination 

    • Enter and maintain customer order information within operational systems. 

    • Coordinate shipment details with warehouse teams, carriers, and transportation partners. 

    • Ensure customer shipping requirements, documentation, and timelines are met.  

Cross-Functional Coordination 

    • Serve as a liaison between customers, centralized customer service teams, and site operations. 

    • Communicate customer requests, changes, and service expectations to warehouse personnel. 

    • Collaborate with operations and transportation teams to resolve service or fulfillment issues. 

Documentation Management 

    • Maintain accurate order, shipment, and customer information across operational systems, including WMS, OMS, and customer portals. 

    • Support reporting and documentation related to customer orders, shipments, and billing activity. 

Customer Onboarding Support (as assigned) 

    • Support onboarding activities for new customers by coordinating account setup, operational requirements, and service expectations. 
    • Provide proactive communication and coordination to ensure new customers receive a high-touch service experience during initial implementation and onboarding. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Enjoys contact with customers via phone, e-mail, or in person.
  • Requires strong organizational, problem-solving, multi-tasking, and decision-making skills.
  • Strong computer skills and working knowledge of MS Word, Excel, and Outlook.
  • Must be reliable and a team player.
  • Must demonstrate exceptional customer focus and sense of urgency.
  • Bilingual speaking capabilities a plus.

PREFERRED EDUCATION AND EXPERIENCE:

  • High School diploma
  • 1-3 years of customer service, administrative assistant, or data entry experience
  • Background in warehousing or inventory management a plus

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