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Home Based Chat Support Jobs in Nebraska (NOW HIRING)

Orion

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

Orion Corporation

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

Hillcrest Health Services

Administrator

Bellevue, NE · On-site

... based care throughout the region. Hillcrest Home Care serves customers across multiple counties in eastern Nebraska and western Iowa through a dedicated team of clinicians, therapists, and support ...

UnitedHealth Group

Peer Support Specialist

Lincoln, NE · Remote

$15.25 - $19.50/hr

This position is a field-based position with and home-based office. You will have the flexibility ... Support the creation and assist with the implementation of a comprehensive Training and Education ...

UnitedHealth Group

Peer Support Specialist

Lincoln, NE · On-site

$15.25 - $19.50/hr

This position is a field-based position with and home-based office. You will have the flexibility ... Support the creation and assist with the implementation of a comprehensive Training and Education ...

Orion Corporation

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

Orion

Technical Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Work location is subject to change based on business needs. In this role, you'll get to: * Serve as ... chat, and case channels with professionalism and urgency * Provide clear training, guidance, and ...

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Showing results 21-40

All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Nebraska

Home Based Chat Support information

See Nebraska salary details

$13

$24

$42

How much do home based chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for home based chat support in Nebraska is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.07 per hour, depending on experience, location, and employer.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Employers often require prior customer service experience and a reliable internet connection, and some may provide training on specific tools or protocols.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that require customer service skills and internet access. However, job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information. Conducting research and reading reviews can help confirm the legitimacy of such opportunities.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the most commonly searched types of Chat Support jobs in Nebraska? The most popular types of Chat Support jobs in Nebraska are:
What are popular job titles related to Home Based Chat Support jobs in Nebraska? For Home Based Chat Support jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Nebraska look for? The top searched job categories for Home Based Chat Support jobs in Nebraska are:
What cities in Nebraska are hiring for Home Based Chat Support jobs? Cities in Nebraska with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you

Support Services Provider

Heartland Counseling Services

South Sioux City, NE • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 28 days ago

Job description

REPORTS TO:  Home Based Services Supervisor


STATUS:  Exempt


ABOUT THE ROLE:

The Support Services Provider delivers community-based support services to individuals affected by mental health disorders, substance use disorders, or co-occurring conditions. This position is responsible for providing direct, face-to-face services that help clients develop the skills necessary to live independently and successfully within their communities. Services are provided in clients’ homes, community settings, and other supportive environments as appropriate to meet individual needs.


RESPONSIBILITES:

  • Provide individual and group support services in clients’ homes, at Heartland Counseling Services (HCS) facilities, during transportation, and in other appropriate community settings.
  • Maintain a service schedule that ensures accessibility and responsiveness to client needs, including evening and weekend availability as required.
  • Meet established monthly productivity and billable service expectations.
  • Provide support, screening, and crisis intervention services during emergencies, including after-hours and weekend coverage when necessary.
  • Participate in the agency’s on-call rotation to ensure 24/7 crisis response coverage.
  • Deliver services at other HCS locations as assigned, which may require travel.
  • Teach and reinforce skill-building strategies that support recovery, independence, and wellness related to mental health and/or substance use challenges.
  • Collaborate and communicate effectively with clients, family members, community partners, and other service providers.
  • Provide community education and outreach presentations to schools, law enforcement agencies, community organizations, media outlets, and other groups as assigned.
  • Demonstrate flexibility, adaptability, and a commitment to professional growth through ongoing training, supervision, and case consultation.
  • Maintain accurate, timely, and complete client documentation, including assessments, treatment plans, progress notes, and discharge summaries.
  • Attend and actively participate in supervision sessions, staff meetings, community-based meetings, and other required agency meetings.
  • Participate in client observation sessions with supervisors as scheduled.
  • Complete all required documentation in compliance with agency policies, procedures, and regulatory standards.
  • Administer screening and assessment tools as directed.
  • Participate in agency-sponsored community events and outreach activities as assigned.
  • Serve on agency committees as assigned.
  • Perform other duties and responsibilities as assigned.


REQUIRED SKILLS AND ABILITIES:

  • Ability to establish and maintain positive, cooperative, and supportive relationships with clients, colleagues, and community partners.
  • Commitment to professional ethics, client confidentiality, and compliance with applicable regulations and standards.
  • Ability to maintain required certifications, licenses, and training credentials.
  • Knowledge of recovery-oriented skill-building practices, behavioral health services, and community resources.
  • Strong interpersonal skills and the ability to work effectively with individuals from diverse backgrounds and experiences.
  • Excellent verbal and written communication skills.
  • Strong organizational, time management, and documentation skills.
  • Ability to work independently while maintaining effective collaboration with a multidisciplinary team.
  • Possession of a valid driver’s license and an insurable driving record.


EDUCATION & EXPERIENCE:

  • Bachelor’s degree in the human services field preferred or two years’ experience in a related field.
  • State of Nebraska Peer Support Specialist Certification in good standing.


PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.