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Home Based Chat Moderator Jobs in Delaware (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Wilmington, DE

$19 - $23/hr

Paid time off (15 days' vacation per year, prorated based on start date) * Paid sick leave as ... home and auto repairs, medical procedures and extending household budgets. We meet customers where ...

OneMain Financial

Loan Sales Specialist

Wilmington, DE · On-site

$19 - $23/hr

Target base salary range is $19.00-$23.00, which is based on various factors including skills and ... home and auto repairs, medical procedures and extending household budgets. We meet customers where ...

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All JobsHome Based Chat Moderator JobsHome Based Chat Moderator Jobs in Delaware

Home Based Chat Moderator information

See Delaware salary details

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How much do home based chat moderator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for home based chat moderator in Delaware is $30.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.35 per hour, depending on experience, location, and employer.

What is a home based chat moderator?

A Home Based Chat Moderator is responsible for monitoring and managing online chat conversations to ensure a safe and positive experience for users. This involves enforcing community guidelines, filtering inappropriate content, and responding to user inquiries in a professional manner. Moderators may work for social media platforms, gaming communities, or customer support teams. The role requires strong communication skills, attention to detail, and the ability to remain neutral in discussions. It is typically a remote position with flexible hours, making it a popular choice for those seeking work-from-home opportunities.

What are some common challenges faced by home based chat moderators?

One common challenge for Home Based Chat Moderators is handling high message volumes or multiple chats simultaneously while maintaining quality and accuracy. You may also encounter difficult or upset users, requiring calm conflict resolution and strict adherence to community guidelines. Working remotely can sometimes feel isolating, so proactive communication with your team and regular check-ins are important for support. Over time, mastering these challenges helps improve efficiency and builds valuable customer service skills for long-term career growth.

What are the key skills and qualifications needed to thrive as a home based chat moderator?

To thrive as a Home Based Chat Moderator, you need excellent written communication skills, attention to detail, and the ability to multitask efficiently, typically with a high school diploma or equivalent. Familiarity with chat management platforms, content moderation tools, and ticketing systems is usually required, and some employers may prefer prior experience with online community management. Strong problem-solving, patience, and a customer-focused mindset help moderators resolve issues while maintaining a positive environment. These skills are crucial to ensure effective moderation, quick response to user concerns, and a positive online community experience.

What are popular job titles related to Home Based Chat Moderator jobs in Delaware? For Home Based Chat Moderator jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Moderator jobs in Delaware look for? The top searched job categories for Home Based Chat Moderator jobs in Delaware are:
What cities in Delaware are hiring for Home Based Chat Moderator jobs? Cities in Delaware with the most Home Based Chat Moderator job openings:
Home Based Chat Moderator jobs near you
Infographic showing various Home Based Chat Moderator job openings in Delaware as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $64,386 per year, or $31 per hour.

Loan Acquisition Specialist

OneMain Financial

Wilmington, DE

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

OneMain Financial rating

7.6

Company rating: 7.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

113th of 150 rated financial services

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  
In the Role   
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  
Requirements:     
  • High School Diploma or GED  
Preferred:  
  • Sales, Collections or Customer Service experience    
  • Bilingual - Spanish    
Location: On site    
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     
Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.  
Who we Are 
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
  • Up to 4% matching 401(k)    
  • Employee Stock Purchase Plan (10% share discount)    
  • Tuition reimbursement    
  • Paid time off (15 days’ vacation per year, prorated based on start date)  
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  
  • 11 Paid holidays (4 floating holidays, prorated based on start date)  
  • Paid volunteer time (3 days per year, prorated based on start date) 
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  
Key Word Tags    
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee   

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