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Home Based Chat Agent Jobs in Utah (NOW HIRING)

Awardco

Director of Global Support

Lindon, UT · On-site

... Salesforce-based service stack, and an active mandate to raise the bar on responsiveness ... Define and drive the multi-phase roadmap to migrate chat, email, and phone support to an AI-agent ...

Awardco

Director of Global Support

Lindon, UT · On-site

... Salesforce-based service stack, and an active mandate to raise the bar on responsiveness ... Define and drive the multi-phase roadmap to migrate chat, email, and phone support to an AI-agent ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

... Agent is the first point of contact for end users seeking IT support through phone and live chat ... Windows-based systems. ***Responsible for high quality end-user technical support, related to ...

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Showing results 21-40

All JobsHome Based Chat Agent JobsHome Based Chat Agent Jobs in Utah

Home Based Chat Agent information

See Utah salary details

$4

$15

$22

How much do home based chat agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for home based chat agent in Utah is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.50 per hour, depending on experience, location, and employer.

What is a home based chat agent?

Home based chat agents are customer service professionals who work remotely, typically from their own homes, to assist customers through online chat platforms. They handle inquiries, provide support, and resolve issues for clients or companies via text-based communication. This role often requires strong communication skills, good typing speed, and the ability to multitask. Home based chat agents may work for a variety of industries, including retail, technology, and financial services. Flexible hours and the convenience of working from home make this an attractive job for many people.

What are the key skills and qualifications needed to thrive as a home based chat agent?

To thrive as a Home Based Chat Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer support platforms, CRM systems, and chat management tools is typically required. Strong problem-solving abilities, patience, and the capacity to multitask help agents deliver outstanding service remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

What are some common challenges faced by home based chat agents and how can they be managed?

Home based chat agents often face challenges such as maintaining consistent productivity in a remote environment, managing multiple chats simultaneously, and resolving customer issues without face-to-face interaction. To manage these challenges, it’s important to establish a dedicated workspace, practice effective time management, and utilize company-provided training on multitasking and digital communication tools. Additionally, regular check-ins with supervisors and team members can help agents stay connected and supported, ensuring high-quality service and continuous professional growth.

What is the difference between Home Based Chat Agent vs Customer Service Representative?

AspectHome Based Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Industry UsageCustomer support via online chatCustomer support via phone, email, or in person
Common Search IntentRemote chat support jobsCustomer service jobs

While both roles involve assisting customers, a Home Based Chat Agent primarily provides support through online chat platforms from home, focusing on digital communication. In contrast, a Customer Service Representative may handle calls, emails, or in-person interactions, often working in an office or remotely. The roles share similar credentials but differ mainly in communication channels and work environment.

How do you become a home based chat agent?

To become a home based chat agent, you typically need good communication skills, a reliable internet connection, and a quiet workspace. Many employers require prior customer service experience and may ask for proficiency with chat software or CRM tools. Some positions also require a high school diploma or equivalent and the ability to work flexible hours.

How much do home based chat agents get paid?

Home-based chat agents typically earn between $10 and $20 per hour, depending on experience, employer, and the complexity of the tasks. Some positions may offer performance-based bonuses or incentives, and many roles require good communication skills and familiarity with chat platforms.

What are the most commonly searched types of Chat Agent jobs in Utah?

The most popular types of Chat Agent jobs in Utah are:

What cities in Utah are hiring for Home Based Chat Agent jobs?

Cities in Utah with the most Home Based Chat Agent job openings:

Home Based Chat Agent jobs near you
Infographic showing various Home Based Chat Agent job openings in Utah as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $32,468 per year, or $15.6 per hour.

Work from Home Sales: Hiring Immediately

The Semler Agency

Provo, UT • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

Are you looking to:
  • Set your own hours?
  • Work from home?
  • Have the ability to make uncapped income?
  • Have positive and motivating mentors?
  • Make an impact in people's lives?

As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Your primary focus will be on building strong customer relationships, providing expert advice, and ensuring customer satisfaction.
Responsibilities:
  • Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations.
  • Educate customers on various insurance products, coverage options, and policy terms.
  • Collaborate with the underwriting team to evaluate and assess risk factors for policy approvals.
  • Maintain accurate customer records and update insurance policies as necessary.
  • Keep up-to-date with industry trends and insurance regulations to provide accurate and relevant information to customers.
  • Attend weekly training calls to increase product knowledge and improve sales skills.

Requirements:
  • Strong knowledge of insurance products, coverage options, and policy terms.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in using insurance software and customer relationship management (CRM) systems.
  • Relevant Life and Health insurance license or the willingness to obtain one.
After applying, be on the lookout for a text from Terra.
NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Apply