$127K - $168K/yr
... based on customer impact, business value, and operational feasibility across each marketplace ... About the team The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed ...
$127K - $168K/yr
... based on customer impact, business value, and operational feasibility across each marketplace ... About the team The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed ...
New York, NY · On-site
$143K/yr
... Shopbop, Amazon Fashion subsidiary businesses with teams in New York, NY, Madison, WI, and Las ... Pay is based on a number of factors including market location and may vary depending on job-related ...
New York, NY · On-site
$143K/yr
... Shopbop, Amazon Fashion subsidiary businesses with teams in New York, NY, Madison, WI, and Las ... Pay is based on a number of factors including market location and may vary depending on job-related ...
Madison, WI · On-site
$127K - $168K/yr
... based on customer impact, business value, and operational feasibility across each marketplace ... About the team The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed ...
Madison, WI · On-site
$127K - $168K/yr
... based on customer impact, business value, and operational feasibility across each marketplace ... About the team The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed ...
... team at Amazon-a group that includes Shopbop and Zappos, known for elevated craft, customer ... Final compensation will be determined based on factors including experience, qualifications, and ...
... team at Amazon-a group that includes Shopbop and Zappos, known for elevated craft, customer ... Final compensation will be determined based on factors including experience, qualifications, and ...
Herndon, VA · On-site
When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ... Final compensation will be determined based on factors including experience, qualifications, and ...
Herndon, VA · On-site
When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ... Final compensation will be determined based on factors including experience, qualifications, and ...
When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ... Final compensation will be determined based on factors including experience, qualifications, and ...
When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ... Final compensation will be determined based on factors including experience, qualifications, and ...
... be added based on the needs of our customers. About the team At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and ...
... be added based on the needs of our customers. About the team At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and ...
... be added based on the needs of our customers. About the team At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and ...
... be added based on the needs of our customers. About the team At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and ...
When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ... Final compensation will be determined based on factors including experience, qualifications, and ...
When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ... Final compensation will be determined based on factors including experience, qualifications, and ...
Seattle, WA · On-site
You'll build and maintain relationships with key technology, consumer electronics, and smart home ... Final compensation will be determined based on factors including experience, qualifications, and ...
Seattle, WA · On-site
You'll build and maintain relationships with key technology, consumer electronics, and smart home ... Final compensation will be determined based on factors including experience, qualifications, and ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
... based on findings. - Periodic on-call responsibilities. About the team Diverse Experiences Amazon ... Achieving success at work should never come at the expense of sacrifices at home, which is why ...
... based on findings. - Periodic on-call responsibilities. About the team Diverse Experiences Amazon ... Achieving success at work should never come at the expense of sacrifices at home, which is why ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
This is a HOME-BASED business and the positions are onsite only. The company sells a variety of beading and jewelry supplies through, Amazon, Etsy, Artfire and its own website. The company has been ...
This is a HOME-BASED business and the positions are onsite only. The company sells a variety of beading and jewelry supplies through, Amazon, Etsy, Artfire and its own website. The company has been ...
... based on findings. - Periodic on-call responsibilities. About the team Diverse Experiences Amazon ... Achieving success at work should never come at the expense of sacrifices at home, which is why ...
... based on findings. - Periodic on-call responsibilities. About the team Diverse Experiences Amazon ... Achieving success at work should never come at the expense of sacrifices at home, which is why ...
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud ... Final compensation will be determined based on factors including experience, qualifications, and ...
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud ... Final compensation will be determined based on factors including experience, qualifications, and ...
$23K - $32K
3% of jobs
$32K - $41K
6% of jobs
$41K - $50K
10% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$50K - $59K
6% of jobs
$59K - $68K
12% of jobs
The median wage is $75.7K / yr.
$68K - $77K
15% of jobs
$77K - $86K
13% of jobs
$93.1K is the 75th percentile. Wages above this are outliers.
$86K - $95K
13% of jobs
$95K - $104K
10% of jobs
$104K - $113K
9% of jobs
$113K - $122K
4% of jobs
$23K
$77.1K
$122K
| Aspect | Home Based Amazon Shopbop | Home Based Amazon Seller Support Specialist |
|---|---|---|
| Credentials | Basic e-commerce knowledge, familiarity with Shopbop platform | Customer service experience, Amazon seller account knowledge |
| Work Environment | Remote, flexible hours, online platform | Remote, customer support via chat, email, or phone |
| Employer & Industry | Shopbop (fashion retail), Amazon marketplace | Amazon marketplace, e-commerce support |
| Common Search Intent | Job opportunities, platform-specific roles | Customer support roles, seller assistance |
While both roles are remote and involve e-commerce, Home Based Amazon Shopbop focuses on managing a fashion retail store on Shopbop, whereas Home Based Amazon Seller Support Specialist provides customer support for Amazon sellers. The former emphasizes platform management, while the latter centers on customer service and seller assistance within the Amazon ecosystem.
7.4
Based on 6,833 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
We're seeking an experienced Product Manager to own delivery promise quality across Zappos' distinct business marketplaces. In this role, you will ensure customers receive consistent delivery speed by identifying promise anomalies, diagnosing root causes, and driving product solutions that improve promise quality and reliability. Your insights will inform strategic improvements across inventory placement, operations, and transportation that enhance delivery speed.
You will own the end-to-end product strategy and roadmap for promise quality, working cross-functionally with engineering, supply chain, technology, and operations teams. This position requires strong product vision, analytical rigor, and the ability to operate in ambiguity while managing multiple complex priorities.
Key job responsibilities
- Own the product strategy and roadmap for promise quality across Zappos' distinct business marketplaces, serving as the primary point of contact for delivery speed consistency
- Identify opportunities to improve promise quality by analyzing performance data, understanding drivers of promise deviations, and translating insights into product solutions
- Influence cross-functional teams on strategic improvements to inventory placement, operations, and transportation based on promise quality insights
- Exercise judgment prioritizing between competing initiatives based on customer impact, business value, and operational feasibility across each marketplace
- Work with technology and engineering teams to develop monitoring capabilities and predictive frameworks that identify promise anomalies and anticipate operational impacts
- Drive product solutions for systemic promise issues across inventory placement, ship optimization, promise orchestration, and outbound transportation-resolving data quality and system constraints that prevent optimal speed generation
- Establish metrics and KPIs for promise quality, developing mechanisms to track trends, quantify business impact, and measure product effectiveness
- Provide clear direction to engineering, technology, operations, and senior leadership stakeholders regarding product vision, performance insights, and recommendations
- Partner with marketing and customer experience teams to define features that communicate delivery expectations effectively
- Design scalable mechanisms for ongoing delivery speed health monitoring and continuous improvement
A day in the life
You'll spend your day reviewing delivery speed performance data to identify anomalies and understand their drivers, work with technology teams to uncover patterns and trends, and meet with engineering teams to define monitoring and alerting capabilities. You'll collaborate with supply chain and transportation teams to diagnose root causes and develop product solutions that address systemic constraints in promise generation
You'll write product specifications and manage feature backlogs, making prioritization decisions that balance customer experience with operational constraints. You'll brief senior leadership on performance insights and improvement opportunities. Your stakeholders include senior leadership, engineering, technology, supply chain, transportation, and operations teams.
Your customers are Zappos shoppers expecting consistent delivery speed.
About the team
The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed, cost efficiency, and on-time performance across Amazon Fashion Subsidiaries. You'll join a team that balances standardized solutions with brand-specific innovation, supporting Zappos' focus on performance athletic footwear and Shopbop's curated luxury fashion.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
