ZipRecruiter

Log In

1

Holiday Inn Express Jobs in Conroe, TX (NOW HIRING)

Nap Properties II LLC

Be Seen First

Front Desk Agent

Houston, TX

$12 - $14/hr

Company Description Holiday Inn Express & Suites

Nap Properties II LLC

Be Seen First

Front Desk Agent

Houston, TX

$12 - $14/hr

Company Description Holiday Inn Express & Suites

SUNNY PKRS MANAGMENT LLC

Be Seen First

Holiday Inn Express & Suites - Front Desk Agent/Night Audit

Houston, TX · On-site

$12 - $16/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

SUNNY PKRS MANAGMENT LLC

Be Seen First

Holiday Inn Express & Suites - Front Desk Agent/Night Audit

Houston, TX · On-site

$12 - $16/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

next page

Showing results 1-20

All JobsHoliday Inn Express JobsHoliday Inn Express Jobs in Conroe, TX

Holiday Inn Express information

What is Holiday Inn Express?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are the key skills and qualifications needed to thrive as a Holiday Inn Express front desk agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

What cities near Conroe, TX are hiring for Holiday Inn Express jobs?

Cities near Conroe, TX with the most Holiday Inn Express job openings:

Holiday Inn Express jobs near you
Infographic showing various Holiday Inn Express job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 30% Part Time, and 14% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Front Desk Agent

Nap Properties II LLC

Houston, TX

$12 - $14/hr

Full-time

Re-posted 9 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

 

Front Desk Agent Responsibilities:

We are seeking a Hotel Front Desk Agent with excellent customer service skills. As a first point of contact with our guest, you must be well-groomed, presentable, and have a pleasing personality to manage all aspects of the guests' accommodation and needs.

·         Checking-in guests on arrival and checking out on departure.

·         Posting charges to appropriate guest accounts.

·         Excellent phone etiquette and communication skills

·         Complying with company procedures and safety policies.

·         Performing duties on a daily checklist

·         working with all the hotel staff as a team player to get any guest issues resolved.

·         Handle guest inquiries and resolve any issues or complaints in a professional and timely manner

·         Assist with front desk duties such as answering phone calls, making reservations, and assisting guests with inquiries.

·         Ability to work independently and handle multiple tasks simultaneously.

·         Physically able to stand for extended periods and lift 30 lbs.

Must have flexible availability.

Bi-lingual is a plus


Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

·          

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Company Description

Holiday Inn Express & Suites