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Holiday Inn Club Jobs in Chicago, IL (NOW HIRING)

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$20/hr

About us: At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a ... Club members and returning guests in person or over the phone ● Taking, managing, and receiving ...

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$20/hr

About us: At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a ... Club members and returning guests in person or over the phone ● Taking, managing, and receiving ...

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$20/hr

At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a straightforward ... Club members and returning guests in person or over the phone ● Taking, managing, and receiving ...

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$14.75 - $18.50/hr

At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a straightforward ... Club members and returning guests in person or over the phone ● Taking, managing, and receiving ...

All JobsHoliday Inn Club JobsHoliday Inn Club Jobs in Chicago, IL

Holiday Inn Club information

See Chicago, IL salary details

$9

$16

$26

How much do holiday inn club jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for holiday inn club in Chicago, IL is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.07 per hour, depending on experience, location, and employer.

What is Holiday Inn Club?

Holiday Inn Club is a vacation ownership brand that operates a network of resorts, primarily in the United States. They offer timeshare options and vacation packages, allowing members to book accommodations at various destinations. Holiday Inn Club Resorts are known for family-friendly amenities, such as pools, activities, and spacious villas. Members can exchange their points for stays at different locations, providing flexibility in vacation planning. The company is part of Holiday Inn's parent company, IHG Hotels & Resorts.

What are the key skills and qualifications needed to thrive as a Holiday Inn Club employee?

To thrive as a Holiday Inn Club employee, you typically need strong customer service skills, hospitality experience, and a high school diploma or higher. Familiarity with property management systems, reservation software, and point-of-sale systems is often required. Excellent communication, adaptability, and a positive attitude distinguish top performers in this role. These skills are crucial for delivering memorable guest experiences and maintaining efficient hotel operations.

What are some common challenges faced by team members working at Holiday Inn Club, and how can new hires effectively adapt?

Team members at Holiday Inn Club often work in a fast-paced, guest-focused environment where flexibility and problem-solving are key. Common challenges include managing high guest expectations during peak seasons and coordinating with multiple departments to ensure a seamless guest experience. New hires can adapt effectively by staying proactive in communication, seeking support from experienced colleagues, and taking advantage of the company's training programs. Building strong relationships within the team and maintaining a positive, service-oriented attitude are essential for success and career growth.

What is the difference between Holiday Inn Club vs Front Desk Agent?

FeatureHoliday Inn ClubFront Desk Agent
Primary RoleVacation ownership and timeshare managementGuest check-in/check-out and customer service
Work EnvironmentResort or timeshare propertyHotel front desk
Required CredentialsCustomer service skills, hospitality experienceHigh school diploma, hospitality or customer service experience
Industry UsageHospitality, vacation ownershipHospitality, hotel industry

While both roles operate within the hospitality industry, Holiday Inn Club focuses on vacation ownership and timeshare management, whereas a Front Desk Agent handles guest check-ins, check-outs, and customer service at a hotel. The roles differ in responsibilities and work environment but share common hospitality skills.

What are popular job titles related to Holiday Inn Club jobs in Chicago, IL?

For Holiday Inn Club jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Holiday Inn Club jobs in Chicago, IL look for?

The top searched job categories for Holiday Inn Club jobs in Chicago, IL are:

Holiday Inn Club jobs near you
Infographic showing various Holiday Inn Club job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 31% Part Time, and 10% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $33,550 per year, or $16.1 per hour.

Front Desk Agent

WABASH OPCO HOTELS LLC

Chicago, IL • On-site

$20/hr

Full-time

Posted 27 days ago

Job description

About us:
At Holiday Inn Express, we’re all about simple, smart travel. We proudly offer a straightforward, uncompromising, and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So, we’re always ready. Are you?
Your day-to-day:
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
Every day is different, but you’ll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG One Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations
● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations.
What we need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math's and computer skills
What we offer:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard.