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Hmo Coordinator Jobs in Indiana (NOW HIRING)

Bristol Hospice

Admission Coordinator

Merrillville, IN · On-site

$23 - $27/hr

Customer service is the name of the game and as an Admissions Coordinator you will play a pivotal ... Act as a liaison between private, HMO or federally funded insurance companies and the agency

Bristol Hospice

Admission Coordinator

New Albany, IN · On-site

$20 - $25/hr

Customer service is the name of the game and as an Admissions Coordinator you will play a pivotal ... Act as a liaison between private, HMO or federally funded insurance companies and the agency

Calance US

Construction Project Manager

Princeton, IN

$60 - $65.25/hr

Coordinate multiple priorities; lead construction coordinators and walk jobsites to resolve ... HMO/PPO Dental programs - Vision - VSP (Vision Plan Summary) - 401K Retirement vesting program ...

All JobsHmo JobsHmo Coordinator JobsHmo Coordinator Jobs in Indiana

Hmo Coordinator information

What is an HMO coordinator?

HMO Coordinators are professionals who manage and oversee the administrative aspects of Health Maintenance Organization (HMO) plans within healthcare facilities or insurance companies. Their primary responsibilities include processing enrollments, verifying patient eligibility, coordinating benefits, and serving as a liaison between providers, patients, and insurance companies. They ensure compliance with HMO policies and help resolve any issues related to coverage or claims. HMO Coordinators play a key role in streamlining healthcare services and facilitating efficient communication among all parties involved.

What skills and qualifications are needed to be an HMO coordinator?

To thrive as an HMO Coordinator, you need a solid understanding of healthcare administration, insurance policies, and medical terminology, often backed by a degree in healthcare or business administration. Familiarity with managed care systems, claims processing software, and regulatory compliance is typically required. Outstanding organizational skills, attention to detail, and effective communication are critical soft skills for managing provider and patient relationships. These competencies ensure accurate coordination of benefits, compliance with regulations, and efficient service delivery within healthcare networks.

What challenges does an HMO coordinator face when managing patient authorizations and referrals?

One of the main challenges HMO Coordinators encounter is balancing high volumes of patient authorization requests while ensuring accuracy and compliance with healthcare regulations. They must regularly liaise with physicians, insurance providers, and patients to gather necessary information, often working under tight deadlines. Navigating diverse insurance policies and resolving discrepancies quickly is essential, as delays can impact patient care. Strong organizational skills and clear communication are vital for success in this fast-paced environment.

What is the difference between Hmo Coordinator vs Medical Office Assistant?

AspectHmo CoordinatorMedical Office Assistant
CredentialsHigh school diploma, certifications in healthcare administration or insuranceHigh school diploma, medical assisting certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, clinicsDoctor's offices, clinics, outpatient facilities
Job ResponsibilitiesManaging HMO plans, verifying insurance, coordinating patient coverageScheduling appointments, patient check-in, administrative support

The Hmo Coordinator primarily focuses on managing health maintenance organization plans and insurance coordination, while the Medical Office Assistant handles general administrative tasks in healthcare settings. Both roles require healthcare knowledge but differ in scope and responsibilities.

What cities in Indiana are hiring for Hmo Coordinator jobs?

Cities in Indiana with the most Hmo Coordinator job openings:

Hmo Coordinator jobs near you
Infographic showing various Hmo Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Admission Coordinator

Merrillville, IN • On-site

Bristol Hospice
Health Care and Social Assistance • 1 - 5K employees

7.5

Company rating: 7.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

15th of 47 rated hospices

People enjoy working here

Good employer

Recommended by parents

Learn more about Bristol Hospiceexternal

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Customer service is the name of the game and as an Admissions Coordinator you will play a pivotal role in the day to day office operations.
You will triage the incoming calls from patients and families, initiate the referral process, verify insurance, keep the Executive Director informed on the day to day activities, and so much more.
Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
Our Culture
Our culture is cultivated using the following values:
  • Integrity: We are honest and professional.
  • Trust: We count on each other.
  • Excellence: We strive to always do our best and look for ways to improve and excel.
  • Accountability: We accept responsibility for our actions, attitudes, and mistakes.
  • Mutual Respect: We treat others the way we want to be treated.

On an Average Day You Will:
(includes, but not limited to)
  • Promote an environment which facilitates quality care, customer service and a spirit of cooperation among home care team members
  • Act as a liaison between private, HMO or federally funded insurance companies and the agency
  • Triage incoming calls related to patients, families, physicians and staff
  • Initiate referral process as outlined in department specific procedure
  • Act as a liaison for hospital case managers providing resource information options to help coordinate services as needed
  • Accept information for patient referrals for agency services from medical office staff, physicians, hospital discharge planners and private individuals
  • Verify MD licensure
  • Keep ED informed of day-to-day activities, insurance case issues and patient care concerns
  • Work with ED to keep agency in compliance with all regulatory, licensing and accreditation requirements
  • Actively participate in performance improvement activities as directed by ED
  • Collect data from clinical records and field staff, for insurance verification to staff treatment plans and services needed by patients
  • Keep ED informed of day-to-day activities, personal accomplishments, staff concerns and problems
  • Assist with new hire orientation
  • Co-facilitate IDT with ED as needed to ensure flow of process and documentation
  • Monitor census and track homecare admissions, discharges, certification and re- certification dates on all patients and provide this information for IDT to staff providing services to patients
  • Coordinate OASIS transmission to the state meeting regulatory guidelines
  • Participate in and assists with community activities, i.e. health fairs, conventions, community education programs, etc. as assigned by the Executive Director
  • All other duties as assigned

Requirements:
  • Must have one (1) year hospice experience
  • Must have two (2) years of admissions experience
  • Must be 18 years old
  • PR certification preferred

We Got the Perks:
  • Tuition Reimbursement
  • PTO and Paid Holidays
  • Medical, Dental, Vision, Life Insurance, and more
  • HSA & 401(k) available
  • Mileage Reimbursement for applicable positions
  • Advanced training programs
  • Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!
EEOC Statement
Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

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