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History Channel Jobs in Alabama (NOW HIRING)

Armacell

The year 1954 marked a significant milestone in thermal insulation history. Armstrong's R&D Project ... The selected candidate should be able to effectively support customers, channel partners, and ...

Unclaimed Baggage

Pricing Distribution

Scottsboro, AL · On-site

Sort sellable DVDs from non-sellable DVDs, clean as needed, then distribute to proper channel ... history, combined with a highly entrepreneurial mindset, constantly changing and improving for ...

Frasco, Inc.

Surveillance Investigator

Birmingham, AL · On-site

$20 - $26/hr

Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance ... whose history spans over 60 years! Ready to make a difference? Apply now! All replies are ...

Frasco Inc

Surveillance Investigator

Birmingham, AL · On-site

$20 - $26/hr

Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance ... whose history spans over 60 years! Ready to make a difference? Apply now! All replies are ...

Frasco Inc

Surveillance Investigator

Birmingham, AL

$20 - $26/hr

Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance ... whose history spans over 60 years! Ready to make a difference? Apply now! All replies are ...

Deckers

$79K - $107K/yr

Build weekly category sales and inventory plans that align with brand and channel goals * Analyze historical data and current trends to identify risks and opportunities * Create and oversee bottom-up ...

Deckers

$79K - $107K/yr

Build weekly category sales and inventory plans to support brand and channel goals * Analyze historical data and current trends to identify risks and opportunities * Create and oversee style-color ...

Anthropologie

Anthropologie Store Manager

Birmingham, AL · On-site

$70K/yr

... by taking an omni-channel approach to the retail experience. Their goal is to deliver an ... Strong merchant skills and a history of delivering financial results * Proven record of developing ...

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History Channel information

See Alabama salary details

$43.1K

$70.7K

$100.2K

How much do history channel jobs pay per year?

As of Jul 29, 2026, the average yearly pay for history channel in Alabama is $70,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $80,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the History Channel position, and why are they important?

To thrive at the History Channel, you need strong research abilities, historical knowledge, and expertise in media production or programming, typically supported by a relevant degree in history, journalism, or communications. Familiarity with video editing software, content management systems, and digital archiving tools is often required. Excellent storytelling, collaboration, and project management skills distinguish outstanding team members. These capabilities ensure high-quality content creation, effective teamwork, and the accurate portrayal of historical topics to a broad audience.

What is a History Channel job?

A History Channel job typically involves roles related to content creation, production, research, marketing, or distribution for the History Channel network. Positions range from writers and producers to digital media specialists and on-air talent. Employees work to develop, film, edit, and promote historical documentaries, series, and educational content. Many roles require expertise in history, media production, or communications.

What does a typical day look like for someone working at the History Channel?

A typical day at the History Channel involves a mix of research, content planning, and collaboration with writers, producers, and editors to develop engaging historical programming. Team members often attend production meetings, review scripts or footage for factual accuracy, and work with archives to source relevant images and video. Many roles are project-driven, meaning your daily tasks may shift depending on the current phase of a show or segment. You'll have opportunities to pitch creative ideas, conduct in-depth research, and help bring historical stories to life for a wide audience.

What are the most commonly searched types of History Channel jobs in Alabama? The most popular types of History Channel jobs in Alabama are:
What are popular job titles related to History Channel jobs in Alabama? For History Channel jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching History Channel jobs in Alabama look for? The top searched job categories for History Channel jobs in Alabama are:
History Channel jobs near you
Infographic showing various History Channel job openings in Alabama as of July 2026, with employment types broken down into 2% Locum Tenens, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $70,668 per year, or $34 per hour.

Customer Success Workforce Management Specialist

EBSCO Industries, Inc.

Birmingham, AL • On-site

Full-time

Posted 18 days ago

Job description

Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring.
We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience. As a business unit of EBSCO Industries (www.ebscoind.com), we offer the stability and benefits of a firmly established corporation while operating as a growth-focused team with the entrepreneurial spirit of a startup.
We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team.
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function: building the forecasting models that predict demand, designing the schedules that match capacity to that demand, and monitoring real-time performance to ensure agents are deployed where and when customers need them most.
We operate across voice and chat channels, with significant seasonal volume that requires precise forecasting and capacity planning. The right person for this role walks in ready to build, not learn. If you are energized by solving complex scheduling problems at scale and take pride in owning data-driven progress, this role is built for you.
Responsibilities:
FORECASTING & CAPACITY PLANNING
  • Build and maintain interval-level forecasting models for voice and chat channels, using historical volume, handle time, seasonality, and trend data.
  • Own seasonal ramp planning by translating staffing models and volume projections into capacity plans that support peak-season operations.
  • Model staffing scenarios for channel and routing changes; quantify the impact on service levels and utilization before changes go live.
  • Continuously refine forecast accuracy; track forecast-to-actual variance and adjust models to improve precision over time.
  • Partner with supervisors and leadership to align headcount plans with forecasted demand ahead of each week and each season.

UTILIZATION & REAL-TIME INTRADAY MANAGEMENT
  • Maintain continuous real-time visibility into agent activity and channel-level demand; proactively identify and correct staffing imbalances before they affect service levels.
  • Make intraday adjustments with urgency and ownership to keep every channel appropriately staffed throughout the day.
  • Own utilization, occupancy, and schedule adherence as primary performance metrics; track actuals against targets daily, investigate variance, and drive corrective action.
  • Build and maintain real-time dashboards that give supervisors and leadership continuous visibility into agent deployment, channel demand, and coverage across all queues.

SCHEDULING & COVERAGE
  • Design and manage agent schedules across a 7-day operating calendar, balancing service level requirements, agent preferences, labor rules, and multi-channel skill assignments.
  • Coordinate scheduling for off-channel activities including training, coaching, and team meetings without compromising coverage targets.
  • Process time-off requests, shift swaps, and ad hoc schedule changes with minimal disruption to coverage; maintain accurate records in the WFM platform.
  • Ensure skill-based routing assignments reflect current agent capabilities and are updated as routing strategy evolves.

ANALYTICS & CONTINUOUS IMPROVEMENT
  • Produce recurring WFM reporting for supervisors and CS leadership: daily utilization summaries, weekly forecast accuracy reports, and seasonal capacity reviews.
  • Identify and investigate root causes of coverage gaps, low utilization, or service level misses; develop and implement corrective recommendations.
  • Partner with supervisors to identify scheduling and routing changes that improve agent efficiency without sacrificing service quality.
  • Document WFM processes, forecasting methodologies, and scheduling policies to maintain a reliable, current reference for the team.

COMMUNICATION & CROSS-FUNCTIONAL COORDINATION
  • Serve as the primary point of contact for agents on schedule changes, shift swap requests, and time-off approvals - communicating clearly and consistently.
  • Collaborate with CS Supervisors, Team Leads, and HR to ensure scheduling decisions support performance goals and service level targets.
  • Communicate proactively with leadership when demand signals, forecast changes, or real-time conditions require immediate staffing decisions.

REQUIRED QUALIFICATIONS
  • 3+ years of workforce management experience in a contact center environment, with direct ownership of forecasting, scheduling, and intraday management.
  • Demonstrated experience building multi-channel forecasting models from the ground up - voice, chat, and/or digital channels required.
  • Hands-on experience with enterprise WFM platforms (Verint, NICE IEX, Calabrio, or equivalent required).
  • Deep command of core WFM metrics: utilization, occupancy, schedule adherence, service level, average handle time, and shrinkage.
  • Experience scheduling and managing capacity for large teams across multiple channels and shift types.
  • Proficiency in data tools for tracking and analysis - advanced Excel or Google Sheets at minimum; SQL or BI tools a strong plus.
  • Proven ability to work independently in a remote environment and make real-time staffing decisions with urgency and sound judgment.
  • Strong written and verbal communication skills; able to present data-backed recommendations to supervisors and leadership clearly and concisely.

PREFERRED QUALIFICATIONS
  • Experience with WFM platform administration, including configuration, skill routing logic, and reporting.
  • Experience with Erlang C modeling or other queuing theory approaches to staffing calculations.
  • Experience supporting 7-day operations and large seasonal volume ramps.
  • Familiarity with skills-based routing and channel blending strategies in a multi-queue environment.
  • SQL proficiency or experience querying a cloud data warehouse.
  • Experience in a fast-growing, remote-first organization.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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