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We are seeking an Assistant Studio Manager to join our growing team at our West Loop location in Chicago, IL.
The Assistant Studio Manager is an outgoing, problem-solving, energetic individual who thrives in a fast paced environment and has a passion for fitness and the Studio Three brand. This role is key in building a cohesive, efficient team by using time management and leadership skills with the primary goal of delivering an exceptional customer experience.
PRIMARY RESPONSIBILITIES:
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
-Delivering an exceptional member experience within the club.
-Partnering with studio managers and other select team members to support lead generation & drive membership growth.
-Clearly communicating pertinent club information for each shift.
-Creating an inclusive and fun environment that strengthens the S3 Family and community.
-Educating club members and guests on all Studio Three services and amenities.
-Partnering with the Studio Manager for in-club events.
-Assisting in the delivery of seamless operations that are efficient and customer focused.
-Ensuring all areas of the club are clean and organized.
-Coaching and developing all front and back of house team members. Working within the company guidelines to ensure all departments are on brand and align with Studio Threes in-club boutique strategy.
-Assisting in the onboarding of all front and back of house team members.
-Partnering with membership & studio directors to oversee the first timer & new member onboarding process.
REQUIREMENTS:
-Strong customer service skills and the ability to thrive in a fast paced environment.
-Must be able to stand for long durations of time.
-Must be able to lift/carry a minimum of 30lbs.
-2+ years of customer service experience.
-1+ years of team management experience is a plus.
-Availability to work weekends
AS A MEMBER OF THE STUDIO THREE TEAM YOU WILL RECEIVE:
-A competitive salary, benefits, and industry leading commission and growth opportunities for Studio Three employees.
-Complimentary studio membership.
-Perks, discounts and incentives with our retail, products and partnerships across all of our studios.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the club.
Studio Three is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website athttps://jobs.lever.co/StudioThree.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
ABOUT STUDIO THREE:
A leading fitness boutique since 2015, Studio Three encompasses three elite fitness studios under one roof: Interval, Cycle, and Yoga. The first concept of its kind, Studio Three unites these effective disciplines with best-in-class instructors, cutting edge technology, custom-designed performance equipment, striking interiors and a fiercely loyal community.
Studio Three has been recognized as ClassPass' "Number One Studio in Chicago", one of Crain's Chicago Business' "Top 100 Places to Work" and was featured in The Wall Street Journal as a wellness innovator in 2020. The company maintains a strong presence in key urban markets, with established studios in Chicago's River North, Lincoln Park, Fulton Market, West Loop neighborhoods, as well as in Downtown Austin, TX, and the Wynwood District of Miami, FL. Continuing our strategic growth, Studio Three has announced two new studio locations set to open in the Campus at Horton of San Diego, and Downtown Brickell in Miami.
For more information, visit www.studiothree.com and follow us at @studiothree on social.
$18 - $19.50 an hour
+ sales commissions
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.